Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2035 evaluations

Our latest ratings:
1637 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


63%

From: Atanassios D.07.05.23

La pulizia della camera all'arrivo era Buona, ma durante il soggiorno è stato eseguito solo svuotamento cestini, cambio asciugamani sporchi e sistemazione letto, niente pulizia a terra o bagno. La camera disponeva di un bel sistema di controllo luci dal letto. Peccato che funzionasse solo da un lato, l'altro era rotto. Come evidenziato da molti clienti, la colazione non presenta una sezione dolce adeguata (solo piccoli cornetti molto oleosi, marmellata e miele), sarebbero stati graditi almeno muffin o biscotti. Veramente ottimo il cappuccino, un po' meno le bevande liofilizzate (arancia, pompelmo). Ottimo il servizio per il check out (orario e deposito bagaglio). Ottima l'insonorizzazione delle finestre, che annullava i rumori della strada.
  • Room
    80 / 100
  • Cleanliness
    40 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
Dear Atanassios, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

07.05.23


65%

From: Gianluca04.05.23

Ottima posizione
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Dear Gianluca, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.05.23


80%

From: anonymous03.05.23

really good :)
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    80 / 100
Dear Guets, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.05.23


73%

From: anonymous28.04.23

Business Hotrö
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihnen die Vorzüge unseres Hauses gefallen haben und Sie sich insgesamt bei uns wohl fühlten. Damit wir Sie vollständig von unserem gehobenen Standard überzeugen können, hoffen wir, bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

28.04.23


76%

From: Marlies26.04.23

Die Lichtsensoren bei den Betten sind störend, weil in der Nacht das Licht angeht. Wir haben bei der Ankunft die Koffer im Gepäckraum gelassen und als wir einchecken wollten war die Tür elektronisch verschlossen. Die Dame an der Rezeption war überfordert und unfreundlich, das sollte nicht sein. Wir haben Verständnis, aber sie sollte einen angemessenen Ton anschlagen
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Liebe Marlies, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel Budapest rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

26.04.23


73%

From: anonymous25.04.23

Purtroppo non soddisfacente
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    100 / 100
Dear Guest, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

25.04.23


76%

From: *24.04.23

Schönes Hotel mit sehr guter Lage. Leider ist das Service bei der Rezeption nicht entsprechend.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    20 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende gute Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine insgesamt angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Es wäre super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie dann vollständig von unserem hohen Standard und tollen Serviceleistungen überzeugen können. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.04.23


80%

From: Donata F.23.04.23

Molto buono
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Donata, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.04.23


80%

From: Mariya21.04.23

It was fine
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Mariya, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.04.23


73%

From: anonymous19.04.23

Hotel is in a great location for touring the city. I would like to see more on property amenities such as room safe and coffee maker. Front desk personnel were very helpful and friendly.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Restaurant
    80 / 100
Dear Guest, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.04.23


73%

From: Sara18.04.23

Stanze molto moderne , anche se mancanti di spazio dove mettere i vestiti, posizione ottima e personale gentile , pulizie durante il nostro soggiorno approssimative
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Sara, Thank you for your efforts to rate on your recent stay at our Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.04.23


70%

From: anonymous16.04.23

Too warm room if you go on summer but in april, it was okay most of the time. brekfast was good and hotel location was good. Service was not so good.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.04.23


80%

From: anonymous12.04.23

Great!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, thank you very much for the fantastic review you gave our hotel. We are pleased that you enjoyed your stay with us and hope to welcome you back soon! With warm regards Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

12.04.23


77%

From: anonymous11.04.23

Modernes und akzeptables Hotel. Der Service erreich ist verbesserungsfähig. Es ist mangelhaft, dass noch nicht einmal die Rezeption nach Schließung des Bistros (nach später Ankunft) Getränke herausgeben darf.
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
Lieber Gast, wir freuen uns sehr, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns zu bewerten. Ihr Feedback schätzen wir sehr und auch Ihre detaillierte Beschreibung, denn nur so können wir genau schauen, wo unsere Gäste bereits zufrieden sind und wo wir doch noch an dem ein oder anderen Rädchen drehen sollten. Jedoch darf es in keinem Fall am Service mangeln und gerade hier werden wir den Dingen auf den Grund gehen um uns entsprechend zu verbessern. Wir würden uns sehr freuen, wenn Sie in der Zukunft wieder unser Gast sind. Viele Grüße Ihr Team von den H-Hotels, Fabienne Lennert - Online Reputation Manager West

11.04.23


80%

From: Maria09.04.23

Molto bello e pulito, letti comodi e spaziosi
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Gentila Maria, la ringraziamo molto per la fantastica recensione che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riabbracciare presto! Con i nostri più cordiali saluti Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

09.04.23


76%

From: anonymous09.04.23

We had a good experience at the hotel. It was very clean and the room was cosy. We think there are several improvements to make in the breakfast and in the room (there was not enough sope or any shampoo)
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.04.23


73%

From: Filippo08.04.23

O
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
Dear Filippo, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.04.23


73%

From: Alessandro08.04.23

Very but the bed is not ageble
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
Dear Alessandro, Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We hope to welcome you very soon in our hotel. Kind regards Your H-Hotels Team Fabienne Lennert - Online Reputation Manager West

08.04.23


80%

From: Oosterlinck04.04.23

Heel fijne en nette kamerd
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Mr. Oosterlinck, thanks a million for your fantastic review. We are happy to read, that you enjoyed the comfortable nice rooms. We are more than happy about your super rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Budapest. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

04.04.23


76%

From: anonymous03.04.23

Es gab wie immer nichts zu Beanstanden.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Lieber Gast, herzlichen Dank für Ihr fantastisches Feedback, über das sich das gesamte Team sehr gefreut hat. Es gibt nichts Schöneres für uns, als zufriedene und glückliche Gäste die sich wohlgefühlt haben und uns in positiver Erinnerung behalten. Wir freuen uns auf Ihren nächsten Besuch bei uns in Budapest und heißen Sie schon heute „Herzlich Willkommen“. Beste Grüße Ihr Team von den H-Hotels Fabienne Lennert - Online Reputation Manager West

03.04.23


Our Customer Satisfaction Index
89%

Based on 2035 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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