Reviews: H2 Hotel Budapest
Book
Book your hotel

Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

Book directly here with our Best Price Guarantee and take advantage of exclusive benefits!

Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2035 evaluations

Our latest ratings:
1637 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


73%

From: Peter17.06.23

Bra
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Peter, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.06.23


64%

From: Skouw15.06.23

Tof!
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    100 / 100
  • Transport links
    40 / 100
  • Price
    60 / 100
Dear Skouw, Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.06.23


73%

From: anonymous13.06.23

Good location.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for your time to rate on your recent stay at our hotel. Regarding to your given 73% we are glad that your positive impressions prevailed and that your abidance was enjoyable overall. To fully convince you of our quality level and excellent hospitality we would be happy to meet again someday. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.06.23


76%

From: Sebastian12.06.23

ansich ein sehr schönes Hotel. Frühstück leider teilweise sehr leer. Immer wieder muss man das Personal auf leere Milch Marmelade etc hinweisen. Schade, aber sonst super
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Sebastian, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so gut bewertet zu haben und sind froh, dass Sie eine angenehme Zeit in unserem Hause verbrachten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugen konnte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Ihre betreffenden Kritikpunkte, welche wir sehr bedauern, werden wir umgehend mit unserem Frühstücksteam besprechen und hoffen auf ein baldiges Wiedersehen, um Ihre Eindrücke diesbezüglich verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

12.06.23


73%

From: anonymous11.06.23

Gut!
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie die daraus resultierende gute Bewertung, möchten wir Ihnen danken. Schön, dass Sie bei uns eine insgesamt angenehme Zeit verbrachten und überwiegend positive Erfahrungen machten. Es wäre super, wenn Sie uns eines Tages erneut besuchen würden, damit wir Sie dann vollständig von unserem hohen Standard und tollen Serviceleistungen überzeugen können. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

11.06.23


76%

From: anonymous10.06.23

A little to less personal for breakfast, so the tables were often dirty.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.06.23


63%

From: anonymous08.06.23

Hello, we ordered cozy doublebed room. When we had arrived receptionist told us, that isnt possible to get doublebed room. We got room with four beds like at some hostel… Bad experience and for me is that unimaginable for romantic weekend for example. I would like asi you for some compensation with this experience. Thank you.
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    40 / 100
  • Transport links
    100 / 100
  • Price
    40 / 100
  • Breakfast
    80 / 100
Dear Guest, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.06.23


66%

From: anonymous07.06.23

Alles gut war
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Lieber Gast, für Ihren Aufenthalt und die Zeit, welche Sie sich für Ihre Bewertung nahmen, möchten wir uns bei Ihnen bedanken. Bezugnehmend auf Ihre vergebenen 67% sind wir froh, dass Ihre positiven Eindrücke überwogen und Sie sich insgesamt bei uns wohl gefühlt haben. Schade nur, dass wir Sie nicht vollständig vom Qualitätsniveau unseres modernen Hauses überzeugen konnten und von Ihnen keine weiteren Hinweise hierfür bekamen. Während Ihres nächsten Aufenthaltes möchten wir Ihnen daher gern beweisen, dass Sie sich bei uns im H2 Hotel rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen, Ihr Team von den H-Hotels // Thea Neumann- Online Reputation Manager

07.06.23


80%

From: Lorena07.06.23

Buena salvo por el ruido del agua de las tuberías de las otras habitaciones y de la obra de la calle.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Lorena, Thank you for your time to rate on your recent stay at our hotel. Regarding to your given 80% we are glad that your positive impressions prevailed and that your abidance was enjoyable overall. To fully convince you of our quality level and excellent hospitality we would be happy to meet again someday. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.06.23


70%

From: anonymous05.06.23

none
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Regarding to your 70% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.23


77%

From: anonymous05.06.23

Personalul de la receptie neprofesionist și neprietenos. Foarte rece și gesticulari nelalocul lor privind clientii
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, We appreciate your meaningful feedback as it helps to continuously improve ourselves. Regarding to your good rating we are glad that your stay with us was pleasant overall although not all of our colleagues seemed to have met your idea of friendly and guest orientated service. Please accept our apologies for your uncomely impressions and be assured that bearish or harshly behavior is very unusual. Generally our entire team is very popular with our guests and to make sure it stays like that we will forward your concerns to our corresponding colleagues. Hopefully you will give us another opportunity to prove our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

05.06.23


77%

From: Una J.28.05.23

Really lovely hotel, let down by what tasted like last weeks fruit salad, sulphur eggs , no toast machine , at breakfast. The girl at checkout was really very helpful & pleasant, the guys at check-in were blaise and uninterested in providing a level of service! Superior room was very nice and lovely area for eating , chilling & relaxing 😎
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    20 / 100
  • Restaurant
    20 / 100
Dear Una, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.05.23


73%

From: anonymous25.05.23

A Nice hotel. We Will come next time we Go to Budapest.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our modern hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.05.23


63%

From: anonymous25.05.23

Super fint og moderne hotel.
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.05.23


73%

From: Vink24.05.23

Sehr zentral und schöne Lage. Wir hätten bei Euch länger bleiben können. Leider war meine Emailanfrage vor paar Monaten unbeantwortet.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen für Ihre gute Bewertung und freuen uns, dass der moderne Komfort, sowie die Annehmlichkeiten unseres Hauses, insgesamt gefallen haben. Hoffentlich dürfen wir Sie eines Tages erneut in unserem Hause willkommen heißen, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße aus Budapest, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.05.23


76%

From: anonymous18.05.23

very good, I will visit the hotel again in the future
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.05.23


73%

From: anonymous16.05.23

Ótima estadia , hotel muito bem localizado tendo sido possível fazer tudo a pé, bom pequeno almoço e quarto moderno e limpo. Recomendo
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you for giving your recent stay a good rating. We are glad to know that you enjoyed a pleasant time at our H2 Hotel and appreciated most of our conveniences. During your next visit we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.23


80%

From: John P.15.05.23

Nice hotel and the shower pressure is great, but your pillows are awful and the bed is to hard.
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
Dear John, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.23


77%

From: anonymous13.05.23

En rigtig god oplevelse. Dog manglede der skabsplads på værelset samt mulighed for kaffe/te. De lune retter til morgenmaden var ikke varme.
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.05.23


66%

From: anonymous12.05.23

Buono ma non ottimo. La camera scomoda senza tavolini vicino al letto e bagno scomodissimo. Il servizio taxi molto più caro di quello pubblico dei taxi gialli
  • Room
    40 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.05.23


Our Customer Satisfaction Index
89%

Based on 2035 ratings

Certificate from
Customer Alliance
  • Independent evaluation service
  • Evaluations from real guests without manipulating

What is the Customer Alliance Certificate?

Customer Alliance is an independent review provider for businesses, helping them to collect authentic customer feedback. As a result, this Review Certificate bridges the trust gap between businesses and you - the customer.

How does the review process work?

Our questionnaire is sent to all customers. Therefore, every single review you find here, has been submitted by a real customer and cannot be manipulated. Only customers who have interacted with the business can write a review.

What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

What is this?
All reviews
  • Customer Alliance89%
Book now