Reviews: H2 Hotel Budapest
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2004 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
66%
Hotel as hotel is on very nice position and it has many benefits if you are coming to Budapest for business or city visit.
Our experience has been very negative and very arrogance from the point of the reservation department and their evaluation of the situation and trying to found the solution for particular case.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price20 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Bosko,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 67% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.11.23
76%
Buono
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Gentile ospite,
La ringraziamo molto per la fantastica recensione che ha dato al nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riabbracciare presto!
Con i migliori saluti,
Il vostro team di H-Hotels,
Fabienne Lennert - Responsabile reputazione online Ovest
14.11.23
76%
ok men lidt for ensformig morgen mad
- Room80 / 100
- Cleanliness80 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Jens,
Thank you for your time to rate on your overall pleasant abidance at our hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.11.23
73%
- Room60 / 100
- Cleanliness100 / 100
- Service100 / 100
- Breakfast60 / 100
- Location40 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
10.11.23
68%
- Room80 / 100
- Cleanliness40 / 100
- Service80 / 100
- Location60 / 100
- Price80 / 100
Dear Guest,
Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
08.11.23
80%
In alles was voorzien!
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price40 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
31.10.23
76%
Overall acceptable value for the price - except the garage pricing: 10.000 HUF for 24 hours is definitely much to expensive!
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your online review that you overall enjoyed your habitation with us. On the other hand we are sorry that we couldn't fully convince you of all our amenities. Therefore we would be pleased to welcome you back again someday to show you that you can feel totally comfortable staying at our hotel.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
30.10.23
66%
Hotel in a good location but the air conditioning is to be improved as the weather is not that cold butbit turned to heater with no cooling.
- Room60 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Location60 / 100
- Price60 / 100
- Wifi / WLAN60 / 100
Dear guest,
Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advices. Until then we wish you a great time!
Kind regards,
Your H-Hotels Team,
Fabienne Lennert - Online Reputation Manager West
25.10.23
80%
El hotel está en una excelente ubicación. Es moderno, funcional y limpio.
Por mejorar, la parte caliente del desayuno.
Los panes y los croissants muy buenos.
El zumo y los revueltos de huevos, salchichas etc., muy mejorables.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
thank you from Budapest for your detailed and honest feedback! Your notes we passed definitely to the relevant department and hope that you enjoyed your time with us. We would be pleased to welcome you soon again!
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
24.10.23
68%
- Room80 / 100
- Cleanliness60 / 100
- Service60 / 100
- Location60 / 100
- Price80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung des Aufenthalts in unserem Hotel. Wir freuen uns, dass Sie einen angenehmen Aufenthalt hatten, haben allerdings mit Bedauern gelesen, dass wir Sie in einigen Bereichen nicht überzeugen konnten. Es würde uns sehr interessieren, welche Erwartungen Sie hatten, denn nur so können wir uns verbessern. Wir hoffen, Sie bald wieder in unserem Hotel begrüßen und überzeugen zu dürfen und wünschen Ihnen alles Gute.
Mit herzlichen Grüßen aus Budapest,
Ihr Team von den H-Hotels,
Anika Müller - Online Reputation Manager
24.10.23
73%
7,5/10
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Location60 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
22.10.23
76%
kamer waren slecht en erg stoffig. De van het bed zaten vol met stof. Mijn vrienden waren ziek geworden allemaal.
- Room40 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.10.23
73%
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Location60 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.10.23
80%
Toll Lage
Schöne modern eingerichtete Zimmer
Steckdosen mit USB Anschlüssen zum Laden seiner Geräte
Leider fehlt mir persönlich ein Nachttisch
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN60 / 100
Lieber Dominik,
herzlichen Dank, dass Sie sich Zeit genommen haben, Ihren Aufenthalt bei uns gut zu bewerten. Bezugnehmend auf Ihre vergebenen 80% sind wir froh, dass Sie sich insgesamt wohl fühlten und die Vorzüge unseres Hauses wertschätzten. Über ein baldiges Wiedersehen würden wir uns sehr freuen, damit wir Ihren Wünschen und Vorstellungen dann sogar vollständig gerecht werden können.
Herzliche Grüße aus Budapest,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
17.10.23
80%
The location of the hotel is nice, the rooms are good, however no privacy with the showing room.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.10.23
80%
Excellent and well organised breakfast with a fine location.
However, the aircon was switched off an the heating was turned on, which wasn't necessary.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
Dear Michael,
Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.10.23
80%
das Hotel ist super Zentral gelegen und ordentlich
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN40 / 100
Liebe Sandra,
besten Dank für die positive Bewertung unseres Hauses. Schön zu sehen, dass wir Ihnen mit tollem Service und herzlicher Gastfreundschaft einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie noch mehr begeistern und hoffen auf ein baldiges Wiedersehen.
Herbstliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
14.10.23
80%
Agradable
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Julio,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.10.23
80%
Il soggiorno è stato piacevole sia per la posizione dell'hotel, per la struttura e per la camera. Unica nota negativa la scarsa empatia e la totale maleducazione di persona alla reception, molto sgarbata e per nulla disposta a venire incontro alle nostre richieste di spiegazioni.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.10.23
80%
Great
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Bob,
Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.10.23
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