Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2032 evaluations

Our latest ratings:
1634 evaluations, show
335 evaluations, show
42 evaluations, show
18 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


53%

From: Ali09.07.24

Room was v disappointing, non existent view from window/ needed more pillows/ breakfast was fine but bacon could have been provided and the fresh fruit selection was again disappointing / poor value for money
  • Room
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    40 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Ali, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.07.24


93%

From: Ottavia09.07.24

Tutto magnifico, a partire dalla posizione, e tutto impeccabile all’interno dell’albergo. Soddisfatti al massimo!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Ottavia, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.07.24


100%

From: anonymous09.07.24

I like it a lot
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.07.24


100%

From: Francesca08.07.24

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Francesca, How lovely to see your awesome rating confirming the delightful impressions you gained during your stay at our hotel. We are more than happy that you had such a wonderful time with us and we are thankful for sharing it. Hopefully we can welcome you back again someday and enable your abidance just as pleasant. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


86%

From: Kate-Slovakia08.07.24

Čistý ,nový,moderný hotel v centre mesta. Skvelá poloha. Parkovanie možné v podzemnej garáži ale za 25,- na deň-mohlo byť pre hostí aj lacnejšie. Na izbe nie je chladnička(zišla by sa) a Loby aj keď má písané otvorenie-24/7 o 23h už mali zavreté-takže vodu na izbu si treba kupiť inde. Inak sa nám páčilo a hotel môžeme odporúčať. Kate
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Kate-Slovakia, Many thanks for giving your recent stay at our hotel a super rating. We are happy that you enjoyed a pleasant time with us and appreciated our modern comfort just as much as our present conveniences. Please come back soon for another delightful abidance and re-experience our warm hospitality. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


90%

From: anonymous08.07.24

Excellemt
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for choosing our hotel for your recent trip and for giving your impressions a super rating. We are happy that we have managed to reach your expectations of a pleasant stay and we can't wait to enable your future abidance just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


63%

From: anonymous08.07.24

Ok but would never come back
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


96%

From: anonymous08.07.24

.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Anita, Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


100%

From: Ale&Bene08.07.24

L'H2Hotel di Budapest è situato in una posizine strategica e centrale della città, dal quale è possibile raggiungere molto facilmente qualsiasi punto delle maggiori attrazioni turistiche. La camera è moderna, spaziosa e comoda, un eccellente pulizia viene eseguita ogni giorno, il personale dell'accoglienza è estremamente gentile e disponibile per ogni richiesta. La colazione a buffet è ottima, ed il personale addetto è molto gentile, cortese e disponibile per ogni tipo di esigenza, e le ragazze addette riforniscono continuamente. Ringraziamo particolarmente Christian per la sua disponibilità e tutto lo staff che hanno contribuito a rendere indimenticabile questa nostra vacanza a Budapest.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guests, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

08.07.24


100%

From: Rafael07.07.24

Muy satisfactoria.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Rafael, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.07.24


83%

From: Morby07.07.24

Clean and professional
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Morby, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.07.24


100%

From: anonymous07.07.24

Cisty hotel,vyborne ranajky
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are happy about your amazing rating and very thankful for sharing it. How lovely to know that our modern comfort as well as warm hospitality met your expectations and made your abidance delightful. Please recommend us to your friends and come back soon for another memorable stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.07.24


83%

From: Nedeljko S.06.07.24

The breakfast was fine and served between 6 and 10.30 Just thought although it was fine there wasn’t much variety to it, was there five nights and the breakfast never varied at all
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Nedeljko, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.07.24


83%

From: Estelle05.07.24

Clean hotel in a very central location in Budapest. Room was nice but the new pillow we had for our last night was so flat that I woke up with neck pain. Not nice. Lots of choices for breakfast. Staff ok but none of them was really smiley (except the last one we talked to during checkout)...
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Estelle, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.07.24


100%

From: anonymous04.07.24

Wszystko super
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.07.24


83%

From: anonymous04.07.24

molto buono
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our modern hotel was overall enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.07.24


80%

From: anonymous04.07.24

Overall, I was satisfied with the experience. However, there are some essential aspects that significantly impacted my overall impression. Your staff - at least those we interacted with at the reception - did not seem particularly service-minded. It felt like they were in a hurry to get us processed so they could move on. There was a lack of information, and at check-out, there was no "Thank you for your visit, we hope you enjoyed your stay" or anything of the sort. Additionally, there was a lot of "noise" in the room - for example, the toilet flush was so extremely loud that it woke us up if one of us got up to use the bathroom at night. Furthermore, both the toilet and the shower cabin were very noisy. There was also a clicking/buzzing sound at night - possibly from the A/C. I know, the last part might seem a bit silly, but it had a significant impact on the experience
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

04.07.24


93%

From: anonymous03.07.24

Very pleasant
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are happy about your great rating and thankful for sharing it with us as well as our future guests. How lovely to know that your stay at our H2 Hotel was pleasant and our conveniences appreciated. We would be delighted to welcome you back again someday for another enjoyable time with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.07.24


100%

From: Nello03.07.24

Ottimo
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Nello, Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.07.24


96%

From: Ferdinando02.07.24

Perfetto
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ferdinando, Thanks a million for giving your recent abidance at our comfortable hotel such a fabulous rating. We are delighted that you enjoyed a great time with us and experienced an attentive service throughout. Please recommend us to your friends and come back soon for another memorable stay in nice ambience. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.07.24


Our Customer Satisfaction Index
89%

Based on 2032 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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