Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2346 evaluations

Our latest ratings:
1902 evaluations, show
376 evaluations, show
46 evaluations, show
19 evaluations, show
3 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Transport links

Cleanliness

Service

Price

Breakfast

Restaurant


100%

From: anonymous28.10.22

Hotel je zelo lep in moderen, na odlični lokaciji v bližini glavnih zanimivosti mesta in v bližini postaje podzemne železnice, tako da je vse na dosegu roke. Osebje je prijazno in je na voljo za vprašanja in pomoč, sobe so čiste in lepo moderno urejene. Zajtrk nudi obilico izbire tako glede hrane, kot glede pijače. Glede na to, da sem potovala s partnerjem, me ni motilo, da je kopalnica ločena od spalnega dela samo z zaveso, za nekoga, ki je navajen več zasebnosti, pa bi to morda bilo moteče.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Budapest. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

28.10.22


83%

From: anonymous27.10.22

Meget dejligt hotel med god beliggendehed
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Dear guest, We highly appreciate your comments very much and want to thank you for your review. We hope to get the chance to welcome you back again during your next stay in Budapest, it will be a pleasure for us. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

27.10.22


86%

From: Jane27.10.22

Hotel is new and in central location.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
Dear Jane, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

27.10.22


100%

From: anonymous27.10.22

This hotel is outstanding. The staff, the rooms, the breakfast. It is situated behind the basilica where the hop on hop off bus also starts. I fact we could see the basilica from our room. Only one thing let it down and that was we were not informed that the parking was 20 per day, when we put parking in the search engine it never said a charge. They did however in the end only charge one night as a gesture which was appreciated.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear guest, Thank you for taking the time to share your great review with us and other guests. We are very happy to read that you had a good experience at the Hotel. Your positive feedback is a great motivation for the entire team. Thank you very much! We are looking forward to welcoming you again in Budapest. King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

27.10.22


93%

From: anonymous27.10.22

perfektes Stadthotel, zentrale Lage, freundliches Personal
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Lieber Gast, prima, dass unser Hotel für Sie der richtige Ausgangspunkt war und Sie mit Ihrem Aufenthalt zufrieden waren. Gern sind wir auch das nächste Mal wieder für Sie da und hoffen auf ein baldiges Wiedersehen. Herzliche Grüße aus dem H2 Hotel Budapest, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

27.10.22


88%

From: anonymous27.10.22

Good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Dear guest, Thank you for your kind review. Good to see that you had a pleasant stay at our hotel. We would be pleased to welcome you again soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

27.10.22


83%

From: Maria R.26.10.22

Ottimo! Peccato solo per il cuscino un po troppo piatto
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Mrs. Rosaria, Thank you very much for choosing our hotel for your trip and for sharing your impressions with us and our future guests. Guest feedback is very helpful for us to improve our offers. Next time please let us know directly if something is wrong - talk to us! We are there for our guests 24 hours a day to fulfill or remedy any requests or defects immediately. We hope to welcome you back very soon. Greetings from the H2 Hotel Budapest! Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

26.10.22


100%

From: Helle S.26.10.22

Absolutely fantastic. Very friendly stadig and nice hotel. Lies Well and provides breakfast
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Dear Mrs. Sommer, thanks a million for your fantastic review. We are happy to read, that you enjoyed the excellent breakfast and the comfortable location. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Greetings from the H2 Hotel Budapest. :-) Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

26.10.22


94%

From: Mara A.26.10.22

Corresponde às fotografias. Quartos bonitos, modernos e funcionais. Excelente localização e pequeno-almoço. A ementa do restaurante podia ser mais variada e houve falta de pratos nas duas vezes que utilizámos. Equipa simpática.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
Dear Mara Arruda, Thank you for the positive description of your stay in our house. It is very important for us to find out what impressions our guests have in our house. We would be happy to hear from you, because your satisfaction is very important to us! We would be happy if you visit us again in the future and wish you a good time until then! King regrads, Your H-Hotels team Sergei Rosenberg - Online Reputation Manager

26.10.22


60%

From: anonymous25.10.22

Hotel is fine. The water was out due to construction. Understandable but the hotel didnt tell us until after checking in and made no accommodations for guest by providing bottled water during the time there was no water.
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    20 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
Dear Guest, Thank you for choosing our H2. We are very sorry that there was no water available for a short time and that we did not act in a service-oriented manner in your opinion. We would be happy if we could show ourselves from a better side at a later date and hope to see you again in beautiful Budapest. Kind regards, Your H-Hotels Team Nicole Krötz Online Reputation Manager

25.10.22


83%

From: anonymous25.10.22

Great overall experience
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
Dear Guest, Thank you very much for your visit and the great rating. Our team always strives to ensure that our guests have a wonderful time and we are pleased that we have also succeeded in doing so in our H2 Hotel. Please come and visit us again - we look forward to seeing you! Best regards, Your H-Hotels team Nicole Krötz Online Reputation Manager

25.10.22


97%

From: Björn25.10.22

Tolles Hotel im Herzen der Stadt. Sehr freundliches und hilfsbereites Personal und dazu noch ein Top Preis-Leistungsverhältnis!
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    80 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
  • Restaurant
    100 / 100
Lieber Björn, vielen herzlichen Dank, dass Sie nach Ihrer Heimreise an uns gedacht haben und Ihre Eindrücke mit uns und unseren zukünftigen Gästen teilen. Es ist schön zu lesen, dass Sie einen angenehmen Aufenthalt bei uns hatten. Wir würden uns freuen, Sie bald wieder begrüßen zu dürfen und heißen Sie schon heute Herzlich Willkommen! Sonnige Grüße aus Budpest, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

25.10.22


96%

From: Pye24.10.22

Séjour très agréable. Localisation parfaite pour tous faire à pied
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
Dear Pye, Thank you very much for taking the time to review your stay. We are so happy that you enjoyed your time with us and that our hotel met your expectations. We are looking forward to welcoming you soon again! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

24.10.22


45%

From: Frida24.10.22

Eravamo un gruppo di 8 persone appena arrivati abbiamo subito notato la poca gentilezza del personale della reception. Appena entrati in camera ho notato che cerano dei capelli nel letto e le lenzuola erano sporche di ruggine. Inoltre la colazione era un po confusa, le bevande calde e fredde erano annacquate; abbiamo fatto un paio di domande allo staff in merito alla colazione e non ci hanno risposto. Ma la cosa peggiore di tutte è stata l esperienza del transfer da hotel all aeroporto che è arrivato con mezzora di ritardo e nessuno della reception ci ha avvisati nonostante fossimo seduti sui divanetti dentro l hotel. Quando ho chiesto al ragazzo della reception ho detto che non avremmo pagato la somma intera ma avremmo chiesto sconto per il disservizio ed ero sicura lo avesse detto all autista, cosa che invece non ha fatto. Al suo arrivo l autista invece di scusarsi per il ritardo ci ha trattato in modo arrogante e quando durante il tragitto per l aeroporto gli abbiamo detto che non avremmo pagato la somma intera ci ha portato in unaerea di sosta da un benzinaio e non si muoveva da lì finché non gli dicevamo che avremmo pagato l importo intero. Una specie di sequestro di persona. Una cosa molto grave
  • Room
    60 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Transport links
    20 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Restaurant
    40 / 100
Cara Frida, Grazie per il suo soggiorno nel nostro hotel e per la sua recensione! Ci scusiamo per l'esperienza che ha avuto durante il suo soggiorno. Siamo sempre alla ricerca di modi per migliorare la nostra esperienza del cliente poiché la sua soddisfazione è molto importante per noi e ci sforziamo di garantire a tutti i nostri ospiti un ottimo soggiorno. Ci scusiamo a nome della compagnia di taxi per la sua esperienza. Abbiamo già parlato con il manager. Anche se l'autista descrive questa situazione in modo diverso, non sarà più utilizzato in futuro. Speriamo di darvi il benvenuto di nuovo in futuro per assicurarti un soggiorno completamente soddisfacente a Budapest. Cordiali saluti, Il team H Hotels Nicole Krötz Responsabile della reputazione online

24.10.22


91%

From: Alexander C.24.10.22

Sehr gut, zwei Punkte zur Verbesserung Hotel sehr gut, preis Leistung top Toilette und Dusche haben gerochen (Raum 610) Bistro macht erst 14.30 essen, wir hätten jedoch gern schon 13.30 / 14 Uhr etwas zu Mittag bestellt
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    80 / 100
  • Restaurant
    80 / 100
Lieber Herr Casall, vielen Dank für Ihre positive Bewertung. Wir sind begeistert, dass es Ihnen bei uns so gut gefallen hat und nehmen uns Ihre Hinweise, für welche wir uns wiederum in aller Form entschuldigen, zu Herzen. Hoffentlich dürfen wir schon bald wieder Ihr Gastgeber in Budapest sein. Beste Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

24.10.22


100%

From: anonymous24.10.22

All right.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from Budapest! King regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

24.10.22


100%

From: anonymous24.10.22

.
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear guest, thanks a million for your fantastic review regarding your recent stay at our hotel. We are more than happy about your 100% rating. Please come back soon for another brilliant stay. Kind regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

24.10.22


100%

From: Per20.10.22

Great
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    100 / 100
Dear Per, Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us in modern ambience. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.10.22


90%

From: Anita20.10.22

Good
  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    100 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
Dear Anita, We are grateful for your super rating and happy to know that your stay at our hotel was associated with delightful impressions. Hopefully we can welcome you back again someday for another enjoyable abidance with us. Best regards, Your team from the H-Hotels // Thea Neumann - Online Reputation Manager

20.10.22


76%

From: anonymous20.10.22

angenehm, modern, zentral
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und sind froh, dass Sie in unserem H2 Hotel eine insgesamt erholsame Zeit in schönem Ambiente, sowie toller zentraler Lage verbringen konnten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Gern hätten wir gewusst, in wie fern wir die Auswahl und Qualität unserer Speisen optimieren können, um Ihren Wünschen und Vorstellungen noch mehr zu entsprechen. Wir würden uns freuen, Sie eines Tages erneut willkommen heißen zu dürfen, um Ihre Eindrücke zu verbessern und vollständig für unser Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels // Thea Neumann - Online Reputation Manager

20.10.22


Our Customer Satisfaction Index
89%

Based on 2346 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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