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Reviews: H2 Hotel Budapest
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Reviews: H2 Hotel Budapest

Find out what guests think of the H2 Hotel Budapest!

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Evaluation overview: What our guests say about the H2 Hotel Budapest

Overall rating from 2005 evaluations

Our latest ratings:
1611 evaluations, show
331 evaluations, show
46 evaluations, show
16 evaluations, show
1 evaluations, show
Guest statements:

802 guests said „Very friendly staff”

805 guests said „Very pleasant rooms”

679 guests said „Very rich breakfast”

816 guests said „Ideal location”

801 guests said „Perfect price”

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Price

Breakfast

Restaurant

80%

From: anonymous18.12.23

Ikke så meget at vælge mellem Ikke hyggelig
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thank you very much for taking the time to review our H2 Hotel. We are constantly working to improve guest satisfaction and your feedback helps us. We are sorry to read that not everything during your stay was to your fullest satisfaction. We hope to get the chance to convince you next time of our standards. We wish you and your family a Merry Christmas and hope to see you again in beautiful Budapest. Best regards, Your H-Hotels Team, Nicole Krötz - Online Reputation Manager

18.12.23

80%

From: Alin P.17.12.23

Pro : Nice hotel, very clean and close to all amenities. Bad : no coffe/tea tray or neither a kettle ... You need to clean your own table after breakfast and the waiter stay on the phone ... Really ? And also after people clean the tables the waitress don't bothered to wipe the tables... 3 times I have breakfast and I didn't find a wipe table ...
  • Room
    60 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Mr. Popa, Thank you very much for having chosen our hotel and for taking the time for this assessment. It´s very important for us to get the opinion and comments our guests, since it will help us to maintain the standard of the hotel and its quality of service. Kind regards, Your Team of H-Hotels, Fabienne Lennert - Online Reputation Manager West

17.12.23

80%

From: anonymous16.12.23

Ottimo soggiorno per una struttura a tre stelle. Ottima pulizia delle aree comuni. Unica pecca la struttura del bagno che non permette molta privacy. Per il resto tutto fantastico
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Gentila ospite, La ringraziamo molto per la fantastica recensione che ha fatto del nostro hotel. Siamo lieti che si sia trovato bene con noi e speriamo di poterla riaccogliere presto! Con i migliori saluti, Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

16.12.23

76%

From: Antal15.12.23

Can be much much better
  • Room
    20 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Antal, We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment! We look forward to welcoming you to our hotel again in the future. With best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

15.12.23

80%

From: Carlos15.12.23

  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Location
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Carlos, Thank you very much for the great review you have given our hotel in Budapest. We are delighted that you enjoyed your stay with us and hope to welcome you back soon! Best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

15.12.23

63%

From: anonymous13.12.23

  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    80 / 100
  • Location
    40 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for your review of your stay. Only guests who take the time to share their experiences with us can bring about improvements in our hotels. It is a pity that you did not write what you felt was missing. Nevertheless, we hope that we will have the opportunity to inspire you again and wish you a wonderful time until then. Best regards, Your team from H-Hotels, Fabienne Lennert - Online Reputation Manager West

13.12.23

63%

From: PAOLA13.12.23

buono, camera con qualche difetto: mancano appendini per asciugamani, comodino o mensola vicino al letto per appoggiare qualcosa (non è sufficiente la retina sopra il letto), e nella nostracamera non era possibile appendere nulla in quanto l'armadio a vista mancava di un traverso orizzontale per appendere le cose.
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    60 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Gentila Paola, Ci ha fatto molto piacere ricevere la sua recensione positiva, ma discuteremo e valuteremo i suoi suggerimenti anche internamente. Grazie mille per il suo commento! Saremo lieti di accoglierla nuovamente nel nostro hotel in futuro. Saluti di Budapest, Il vostro team di H-Hotels, Fabienne Lennert - Responsabile reputazione online Ovest

13.12.23

77%

From: Giulia11.12.23

Posizione dell’hotel ottima in pieno centro. Camera molto pulita e abbastanza grande. Unica pecca manca il bidet.
  • Room
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear Giulia, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

11.12.23

73%

From: anonymous10.12.23

  • Room
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Location
    60 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.12.23

80%

From: anonymous09.12.23

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.12.23

73%

From: anonymous07.12.23

가격 대비 좋은 호텔이였다 좋았가
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Transport links
    60 / 100
  • Price
    100 / 100
  • Breakfast
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.12.23

66%

From: anonymous06.12.23

Good overall Great location and decent breakfast Rooms very basic but location makes up for it Not great not having bathroom doors wouodnt come with a romantic partner Would stay here again
  • Room
    40 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Breakfast
    60 / 100
  • Location
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.12.23

76%

From: Adelaide03.12.23

Buono
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Adelaide, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.12.23

80%

From: Daisy02.12.23

Smart
  • Room
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Transport links
    100 / 100
  • Price
    60 / 100
  • Breakfast
    40 / 100
  • Wifi / WLAN
    60 / 100
Dear Daisy, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.12.23

80%

From: anonymous02.12.23

Overall very nice
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.12.23

66%

From: anonymous29.11.23

Se non fosse per lo spiacevole inconveniente per il quale il mio compagno è stato male e ho dovuto pulire io perché la cameriera ai piani non se la sentiva e dopo mi sono vista addebitare oltre €100 di pulizia aggiuntiva i miei voti sarebbero stati più alti. Accetto il costo aggiuntivo ma allora non chiedermi di pulire fallo fare alla tua dipendente.
  • Room
    80 / 100
  • Cleanliness
    20 / 100
  • Service
    40 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.11.23

76%

From: Djordje28.11.23

  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Location
    60 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Djordje, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.11.23

71%

From: Marvin R.26.11.23

bene
  • Room
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    60 / 100
  • Transport links
    100 / 100
  • Price
    80 / 100
  • Breakfast
    60 / 100
  • Restaurant
    60 / 100
  • Wifi / WLAN
    20 / 100
Dear Marvin, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.11.23

63%

From: anonymous25.11.23

Mid
  • Room
    60 / 100
  • Cleanliness
    80 / 100
  • Service
    60 / 100
  • Breakfast
    20 / 100
  • Location
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.11.23

80%

From: anonymous23.11.23

Good 👍
  • Room
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Transport links
    80 / 100
  • Price
    80 / 100
  • Breakfast
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.11.23

Our Customer Satisfaction Index
89%

Based on 2005 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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  • Customer Alliance89%
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