Reviews: H2 Hotel Budapest
Find out what guests think of the H2 Hotel Budapest! Here we show you an overview of the hotel reviews that travellers have submitted on various portals.
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Evaluation overview: What our guests say about the H2 Hotel Budapest
Overall rating from 2035 evaluations
Guest statements:
802 guests said „Very friendly staff”
805 guests said „Very pleasant rooms”
679 guests said „Very rich breakfast”
816 guests said „Ideal location”
801 guests said „Perfect price”
73%
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Breakfast60 / 100
- Location60 / 100
- Price80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.10.23
80%
Toll Lage
Schöne modern eingerichtete Zimmer
Steckdosen mit USB Anschlüssen zum Laden seiner Geräte
Leider fehlt mir persönlich ein Nachttisch
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN60 / 100
Lieber Dominik,
herzlichen Dank, dass Sie sich Zeit genommen haben, Ihren Aufenthalt bei uns gut zu bewerten. Bezugnehmend auf Ihre vergebenen 80% sind wir froh, dass Sie sich insgesamt wohl fühlten und die Vorzüge unseres Hauses wertschätzten. Über ein baldiges Wiedersehen würden wir uns sehr freuen, damit wir Ihren Wünschen und Vorstellungen dann sogar vollständig gerecht werden können.
Herzliche Grüße aus Budapest,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
17.10.23
80%
The location of the hotel is nice, the rooms are good, however no privacy with the showing room.
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
17.10.23
80%
Excellent and well organised breakfast with a fine location.
However, the aircon was switched off an the heating was turned on, which wasn't necessary.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast100 / 100
- Wifi / WLAN80 / 100
Dear Michael,
Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.10.23
80%
das Hotel ist super Zentral gelegen und ordentlich
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN40 / 100
Liebe Sandra,
besten Dank für die positive Bewertung unseres Hauses. Schön zu sehen, dass wir Ihnen mit tollem Service und herzlicher Gastfreundschaft einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie noch mehr begeistern und hoffen auf ein baldiges Wiedersehen.
Herbstliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
14.10.23
80%
Agradable
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Julio,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.10.23
80%
Il soggiorno è stato piacevole sia per la posizione dell'hotel, per la struttura e per la camera. Unica nota negativa la scarsa empatia e la totale maleducazione di persona alla reception, molto sgarbata e per nulla disposta a venire incontro alle nostre richieste di spiegazioni.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.10.23
80%
Great
- Room80 / 100
- Cleanliness100 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Bob,
Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.10.23
80%
schönes Hotel in top Lage , Zimmerreinigung muss verbessert werden , Balkon wurde nicht einmal aufgeräumt , gekehrt , Sanitärbereich nicht geputzt , kein Klopapier aufgefüllt
- Room80 / 100
- Cleanliness60 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast100 / 100
- Wifi / WLAN100 / 100
Lieber Torsten,
besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt gut zu bewerten. Bezugnehmend auf Ihr freundliches Feedback sind wir froh, dass Sie sich insgesamt bei uns wohl fühlten und die Vorzüge unseres komfortablen Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in Ihrem Zimmer, entschuldigen wir uns hingegen in aller Form und versichern Ihnen, dass dies gewiss nicht unserem üblichen Standard, sowie Anspruch an uns selbst entspricht. Hierzu werden wir mit unserer leitenden Hausdame umgehend Rücksprache halten, um in Zukunft noch aufmerksamer und gründlicher zu agieren. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber in Budapest sein, um Ihnen zu beweisen, dass Sauberkeit bei uns für gewöhnlich "GROß" geschrieben wird.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
06.10.23
80%
Sehr unfreundliches Personal beim Frühstück
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Liebe Elke,
vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem H2 Hotel. Schön, dass Sie überwiegend positive Erfahrungen sammeln konnten und eine angenehme Zeit bei uns verbrachten. Für unsere Kollegen vom Frühstück, welche nicht Ihren Vorstellungen von freundlichem und aufmerksamen Service entsprachen, möchten wir uns hingegen entschuldigen. Bitte seien Sie versichert, dass dies keinesfalls dem herkömmlichen Niveau unseres sonst so engagierten Teams gleichkommt. Daher werden wir Ihr Feedback, welches wir sehr ernst nehmen, in einem intensiven Gespräch erneut aufgreifen, um neben aller Professionalität nicht unsere Leidenschaft als Gastgeber zu vernachlässigen. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen, um Sie von unserer gängigen herzlichen Gastfreundschaft zu überzeugen.
Mit besten Grüßen aus Budapest,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
23.09.23
73%
- First the pros: Modern, updated room, clean crisp white beddings, breakfast, english speaking staff, 24 hr desk, internet, close to attractions and most of all Danube river is within walking distance, close walk to restaurants too, safe and quiet outside on the streets even though hotel is the city, tour assist and maps, small grocery across.
- The cons: no coffee maker or tea kettle in room or in common areas, no closet or luggage rack, only 1 sink in room, none in the bathroom, no shampoo or conditioner just hand soap so bring your own, no refrigerator or microwave in room, no safe, no iron or board ( got to ask for them), no complimentary water or airport shuttle, no restaurant on site, you can hear people talk when inside the room with door shut and if you don’t speak the language, don’t turn the tv on. ☹️
- Room60 / 100
- Cleanliness60 / 100
- Service60 / 100
- Transport links80 / 100
- Price100 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.09.23
63%
good
- Room40 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links60 / 100
- Price60 / 100
- Breakfast60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.09.23
70%
Buffet du dejeuner peu alimenté en cours de service. Vous arrivez á 9h30 il n' y a plus rien ou presque. Il faut courir après la femme de ménage pour le nettoyage de la chambre. 48h pour recevoir 2 oreillers supplémentaires. On est loin des standards du " service" á la française.
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links80 / 100
- Price60 / 100
- Breakfast40 / 100
- Wifi / WLAN80 / 100
Dear Anne,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.09.23
80%
Es gab wie immer nichts zu beanstanden.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
danke, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns gut zu bewerten. Wie schön, dass es Ihnen in unserem Hotel gefallen hat und Sie überwiegend positive Eindrücke sammelten. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen, um Sie noch mehr zu begeistern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
19.09.23
80%
Silenzioso, personale cortese, centrale
- Room80 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.09.23
80%
Nice clean hotel. Only too slow reception in the morning.
- Room100 / 100
- Cleanliness100 / 100
- Service60 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Martin,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.09.23
73%
Posizione eccellente. Ho solo una lamentele sulla colazione. Per chi è intollerante al glutine non hanno nessun prodotto fresco, se non del pane in busta. Dovrebbero attrezzarsi meglio e dare più scelta . Per il resto tutto ok.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links100 / 100
- Price80 / 100
- Breakfast20 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your recent stay and feedback. Good to know that apart from the mentioned points of criticism your habitation at our modern and super central hotel was pleasant overall. Please be informed that glutenfree products will be offered on request as we always have a small choice in stock like bread or cereal. If we get an advanced information we can even offer a bigger variety of special foods. Hopefully you will visit us again someday and convince yourself of excellent hospitality.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
13.09.23
70%
Fine
- Room60 / 100
- Cleanliness40 / 100
- Service80 / 100
- Transport links100 / 100
- Price60 / 100
- Breakfast80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.09.23
76%
It was a pleasant stay. The staff was very friendly and the room was mostly comfortable. Maybe a bit small, but doable.
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links60 / 100
- Price80 / 100
- Breakfast80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for staying at our modern hotel and for taking the time to bring your kind review to our attention. We are glad that you enjoyed your abidance and especially liked our obliging staff. Please come back again someday and allow us to fully convince you of our high level standard.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
12.09.23
76%
Buono
- Room80 / 100
- Cleanliness80 / 100
- Service80 / 100
- Transport links80 / 100
- Price80 / 100
- Breakfast60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.09.23
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