Reviews: H+ Hotel Berlin Mitte
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Reviews: H+ Hotel Berlin Mitte

What our guests are saying...

Find out what guests think of the H+ Hotel Berlin Mitte. Here we show you an overview of the hotel reviews that travellers have submitted on various portals.

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Evaluation overview: What our guests say about the H+ Hotel Berlin Mitte

Overall rating from 2182 evaluations

Our latest ratings:
1867 evaluations, show
281 evaluations, show
28 evaluations, show
6 evaluations, show
0 evaluations, 
Guest statements:

976 guests said „Wonderful location

928 guests said „Very bright rooms

946 guests said „Very well-kept hotel

801 guests said „Versatile breakfast

946 guests said „Very helpful staff

Detailed evaluations

Overall

Room

Location

Cleanliness

Service

Breakfast

Restaurant

Bar

Wellness / Spa

Fitness / Sport

Conference / Banquet

Availability of our customer service

Quality of Food

Reservation

Friendliness and flexibility of staff

Competence / Consulting

General experience during your stay

Wine selection

Entertainment

Staff competence

Variety and quality of food and beverages

Massages / treatments

Medical Care / Medical Treatment

Check-in Process

Golf course

How would you rate your overall experience?

Vehicle

Childcare

Wifi / WLAN

Private Beach

Beach

Comfort

Food

Pool

Value for Money

Ambiance

Apartment

Amenities

LS1 - Overall Experience

Reception

Hospitality

CES - Check-in

CES - Check-out

Family

CES Registration

CES Complaint

CES Online-booking

Quality of menus

Variety of menus

Atmosphere

CES Covid 19 measures

CES Booking

Sustainability

Parking Accesibility

Sommelier

Digital tools

Casino

Shuttle Service

Laundry Service

Spa treatments

Kids Pool

Tennis Court

Padel Court

Playground

Room Equipment and Comfort

Concierge

Accommodation

Quality of the treatments

Therapeutic activities

Bathroom

Activity & HELIOSPA

Environment

CES Ease of service usage

Exclusivity

Sleep quality

Time saving

Added value

e-reputation

Price

Staff

Price

WiFi / WLAN

WiFi / WLAN


90%

From: anonymous16.07.23

Good Breakfast
  • Room
    60 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    20 / 100
Dear Guest, Thank you for being a guest in our H+ Hotel and for rating our breakfast so well after your stay. We would be happy to welcome you back to our house soon and wish you all the best until then. Best regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

16.07.23


100%

From: S.Wenzel / B.16.07.23

Wir haben uns sehr wohl gefühlt und kommen gerne wieder. Da in diesem Hotel alles stimmt.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Gäste, es ist wirklich eine große Motivation für uns zu lesen, dass Sie eine tolle Zeit mit uns als Gastgeber hatten und gerne wieder kommen möchten. Wir wissen Ihr Feedback, dass alles stimmt, sehr zu schätzen und freuen uns schon heute auf ein Wiedersehen in der schönen Hauptstadt Berlin. Ihr Team von den H-Hotels, Nicole Krötz – Online Reputation Manager

16.07.23


93%

From: anonymous16.07.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

16.07.23


100%

From: Alessandro e G.16.07.23

Perfetto
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Alessandro, Your rating is incredible, thank you very much for visiting our H+ Hotel in Berlin. Nice to read that you liked it so much. Hope to see you again soon :-) Best regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

16.07.23


93%

From: anonymous16.07.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, wow - what great feedback on your recent stay. We are very proud to count you as our guest and can't wait to welcome you again in beautiful Berlin. Best regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

16.07.23


80%

From: Aneta H.15.07.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Aneta, Thank you for being a guest in our H+ Hotel and for rating us immediately afterwards. We would be happy to welcome you back to our house soon and wish you all the best until then. Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

15.07.23


100%

From: Lena R.15.07.23

Realy Nice and good hotel
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Lena, Thank you very much for your visit and the great rating. Our Team always strives to ensure that our guests have a wonderful time and we are pleased that we have also succeeded in doing so in our H+ Hotel. Please come and visit us again - we look forward to seeing you! Best regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

15.07.23


100%

From: Andreas.15.07.23

Tolles Hotel, gute Lage ich komme gern wieder
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Andreas, über Ihren Besuch haben wir uns alle sehr gefreut und danken Ihnen vielmals für diese fantastische Bewertung. Nichts liegt uns mehr am Herzen, als das Sie sich in unserem H+ Hotel so richtig wohl fühlen und gerne wiederkommen. Wir freuen uns also schon sehr auf Ihren, hoffentlich baldigen, nächsten Aufenthalt in Berlin. Ihr Team von den H-Hotels, Nicole Krötz – Online Reputation Manager

15.07.23


96%

From: Edita M.15.07.23

Wir haben uns sehr wohl gefühlt! Wir wären gern länger geblieben.
  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Edita, wir hätten uns alle sehr gefreut, wenn Sie länger geblieben wären - vielleicht beim nächsten Mal ;-) Vielen lieben Dank für das schöne Feedback und hoffentlich bis bald! Herzliche Grüße aus Berlin, Ihr Team von den H-Hotels, Nicole Krötz - Online Reputation Manager

15.07.23


86%

From: CHARRIER15.07.23

Très bien
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, We are thankful for your good rating and glad to know that your stay at our H+ Hotel was overall enjoyable. Hopefully we can welcome you back again someday for another pleasant abidance in Berlin. Best regards, Your H-Hotels Team, Nicole Krötz - Online Reputation Manager

15.07.23


93%

From: anonymous14.07.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    80 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
Lieber Gast, tausend Dank, dass Sie sich die Zeit für eine so schöne Bewertung genommen haben. Toll, dass Sie sich bei uns wohl gefühlt haben und so schöne Eindrücke mit nach Hause nehmen konnten. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber in Berlin sein, um Sie erneut von unserem H+ Hotel zu begeistern. Herzliche Grüße aus Berlin, Ihr Team von den H-Hotels, Nicole Krötz - Online Reputation Manager

14.07.23


76%

From: anonymous14.07.23

De kamer op zich was prima (groot genoeg, schoon en de bedden waren heerlijk) maar doordat de kamer echt te warm was (andere hotelkamers in warmere streken boden veel meer verkoeling), was het lastig om me te ontspannen na een hele dag op pad te zijn geweest. Ik heb wel een ventilator gekregen, maar ook met de ventilator erbij bleef het te warm op de kamer. Toch jammer voor zo'n prijzig hotel.
  • Room
    60 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    60 / 100
  • Breakfast
    100 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you for rating us. We are pleased that you liked the location and our breakfast buffet. We are very sorry that the air conditioning did not cool your room sufficiently. We still hope that you enjoyed your overall stay. We look forward to welcoming you again. Kind regards, Your H Hotels Team, Nicole Krötz – Online Reputation Manager

14.07.23


96%

From: anonymous14.07.23

Wandefull
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thank you so much for the amazing rating on your recent stay at our H+ Hotel. We are delighted that you enjoyed your time with us so much and we hope to welcome you back again very soon for another fantastic abidance in Berlin. Best regards, Your H-Hotels Team, Nicole Krötz – Online Reputation Manager

14.07.23


90%

From: anonymous14.07.23

War alles in Ordnung was gefällt hat war ein Balkon
  • Room
    80 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    80 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank, dass Sie an unserer Umfrage teilgenommen und diese nette Bewertung für unser H+ Hotel abgegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und alles in Ordnung war. Schon heute freuen wir uns auf ein Wiedersehen im schönen Berlin. Alles Gute bis dahin wünscht Ihnen Ihr Team von den H-Hotels, Nicole Krötz – Online Reputation Manager

14.07.23


100%

From: daniela14.07.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Daniela, herzlichen Dank, für die ausgezeichnete Bewertung unseres H+ Hotels. Im Namen unseres gesamten Teams bedanke ich mich für die 100% und freue mich, dass Sie einen angenehmen Aufenthalt in Berlin hatten. Besuchen Sie uns bald wieder - wir würden uns alle sehr freuen. Herzliche Grüße, Ihr Team von den H-Hotels, Nicole Krötz - Online Reputation Manager

14.07.23


63%

From: Benedikt S.14.07.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    60 / 100
  • Service
    40 / 100
  • Breakfast
    80 / 100
  • Price
    40 / 100
  • Wifi / WLAN
    80 / 100
Lieber Benedikt, wir danken Ihnen, dass Sie Gast in unserem H+ Hotel waren und dies im Anschluss bewertet haben. Es tut uns leid, dass es Ihnen nicht 100%ig gefallen hat, hoffen aber, dass Sie trotzdem eine schöne Zeit in Berlin hatten. Herzliche Grüße, Ihr Team von den H-Hotels, Nicole Krötz - Online Reputation Management

14.07.23


93%

From: Thomas W.14.07.23

Very good
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Thomas, Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable abidance with us. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

14.07.23


76%

From: Lisbeth13.07.23

  • Room
    80 / 100
  • Location
    80 / 100
  • Cleanliness
    80 / 100
  • Service
    80 / 100
  • Breakfast
    80 / 100
  • Price
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Lisbeth, Thanks a lot for choosing our hotel for your recent stay in Berlin and for sharing a kind review. Nice to know that you enjoyed your time with us and appreciated our conveniences. Please come back again someday and allow us to fully win you with our great advantages. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.07.23


96%

From: anonymous13.07.23

  • Room
    100 / 100
  • Location
    100 / 100
  • Cleanliness
    100 / 100
  • Service
    100 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie bei uns waren und sich Zeit nahmen, Ihren Aufenthalt, entsprechend Ihrer Erfahrungen, so super einzuschätzen. Wir sind gern Gastgeber und positive Bewertungen wie Ihre, sind für unser gesamtes Team die schönste Belohnung. Auf Ihren nächsten Besuch, wo wir Sie sogar noch mehr begeistern möchten, freuen wir uns schon heute. Beste Grüße aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

13.07.23


83%

From: anonymous13.07.23

Pretty good…could have been better if staff had listened to our check in directions/questions (they accidentally checked us out before the end of the stay and made us pay the city charges midway through the stay)…the mini-bar charge was inappropriate.
  • Room
    100 / 100
  • Location
    80 / 100
  • Cleanliness
    100 / 100
  • Service
    40 / 100
  • Breakfast
    100 / 100
  • Price
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thank you for staying with us and for bringing your impressions to our attention. Regarding to your good 83% rating we are glad that you overall enjoyed your time with us even though mentioned inconveniences clouded your impressions. Please accept our sincere apologies and rest assured that we will discuss your meningful notes with our responsible colleagues. During your future visit we would like to improve your impressions and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

13.07.23


Our Customer Satisfaction Index
90%

Based on 2182 ratings

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What is the Customer Satisfaction Index?

The Customer Satisfaction Index offers an average rating based on all guest feedback. It therefore shows you how happy the customers are with the business. 100% represents the highest possible score.

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