Hotelbewertung: H+ Hotel Zürich
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Bewertungsübersicht: Das sagen unsere Gäste über das H+ Hotel Zürich
Gesamtbewertung aus 1264 Bewertungen
Gästeaussagen:
„Tolles Hotel“ sagten 572 Gäste
„Sehr angenehme Zimmer“ sagten 528 Gäste
„Sehr freundliches Personal“ sagten 574 Gäste
„Sehr gute Lage“ sagten 595 Gäste
„Hervorragendes Frühstück“ sagten 262 Gäste
40%
Poor. Unlikely to return. This is not really a hotel, it's ore a dormitory.
- Zimmer40 / 100
- Lage60 / 100
- Sauberkeit40 / 100
- Service20 / 100
- Preisempfinden40 / 100
- Wifi / WLAN20 / 100
Dear guest,
We are very sorry that we were not able to convince you of our H+ Hotel in Zurich. Hotels and furnishings are always a matter of taste and we are very sorry that we unfortunately did not meet your taste.
We hope to be able to welcome you to one of our H-Hotels at some point and wish you all the best until then.
Best regards,
Your team from the H-Hotels
Sergej Rosenberg - Online Reputation Manager
18.06.24
40%
The experience was less than expected service was poor and the room had issues too.
- Zimmer20 / 100
- Lage60 / 100
- Sauberkeit60 / 100
- Service20 / 100
- Preisempfinden40 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
30.05.24
28%
Un disastro. Non tornerò più nella vostra catena di hotel. Nel caso fosse necessario, avrei anche le foto da inviarvi della camera.
- Zimmer20 / 100
- Lage60 / 100
- Sauberkeit20 / 100
- Service20 / 100
- Preisempfinden20 / 100
- Wifi / WLAN20 / 100
Dear Luca,
We value your feedback as it helps us to successfully implement our daily optimization processes. We very much regret that we did not meet your expectations for a relaxing stay in our H+ Hotel. Please apologize for the inconvenience you have experienced due to the circumstances described and rest assured that we will take your comments as an opportunity to consult with our management. The well-being of our guests is very important to us and we work every day to meet our standards. We therefore hope for another opportunity to offer you a better experience during a future visit and to convince you of the quality level of our hotel in every respect.
Best regards,
Your team from H-Hotels
Sergej Rosenberg - Online Reputation Manager
29.04.24
26%
Pessimo mai più
- Zimmer20 / 100
- Lage20 / 100
- Sauberkeit20 / 100
- Service20 / 100
- Frühstück60 / 100
- Preisempfinden20 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
19.10.23
36%
Bad experience for the price, the staff also don’t help you in case of problem, I will not recommend the hotel for nothing
- Zimmer60 / 100
- Lage60 / 100
- Sauberkeit20 / 100
- Service20 / 100
- Preisempfinden20 / 100
Dear Mr. Alsua,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
15.10.23
40%
Very poor and bad quality for the money I paid
never again
- Zimmer20 / 100
- Lage80 / 100
- Sauberkeit40 / 100
- Service40 / 100
- Frühstück20 / 100
- Preisempfinden40 / 100
- Wifi / WLAN80 / 100
Dear Kate,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
17.09.23
40%
Would not recommend it
- Zimmer40 / 100
- Lage60 / 100
- Sauberkeit60 / 100
- Service40 / 100
- Frühstück20 / 100
- Preisempfinden20 / 100
- Wifi / WLAN40 / 100
Dear guest,
Thank you for rating us, likely we would like to apologize for your experience. We are very sorry for what happened during your stay and would like to apologize regarding this experience. We still hope you enjoyed your stay with us, and we get a second chance to convince you of our hotel.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
09.08.23
28%
للأسف سيئة ولن تتكرر
- Zimmer20 / 100
- Lage20 / 100
- Sauberkeit60 / 100
- Service20 / 100
- Preisempfinden20 / 100
- Wifi / WLAN20 / 100
Dear Amal Alwabel,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from the H+ Hotel Zürich.
Kind regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
11.07.23
32%
Mal. Muy muy caro. Ningún servicio de habitación.
- Zimmer20 / 100
- Lage60 / 100
- Sauberkeit20 / 100
- Service40 / 100
- Wifi / WLAN60 / 100
- Preisempfinden20 / 100
Dear Mr. Rivera,
Thank you for your honest critics. We are very sorry that you got such a bad experience with our Housekeeping service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service.
Sincerely,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
05.07.23
36%
Der Tiere fois ici
- Zimmer20 / 100
- Lage80 / 100
- Sauberkeit20 / 100
- Service40 / 100
- Preisempfinden20 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team,
Sergej Rosenberg - Online Reputation Manager
14.06.23
40%
Terrible bed, unclean room and staff not helpful.
- Zimmer20 / 100
- Lage80 / 100
- Sauberkeit20 / 100
- Service20 / 100
- Frühstück80 / 100
- Preisempfinden20 / 100
Dear guest,
Thank you for your stay at our hotel and your review! We apologize for the experience you had during your stay. We are always looking for ways to improve our customer experience as your satisfaction is very important to us and we try hard to make sure all our guests have a great stay. We thank you again for sharing your concerns and allowing us the opportunity to ensure that your next visit will be a positive and pleasant one. Greetings from Zürich.
Kind regards,
Your H-Hotels Team,
Sergej Rosenberg - Online Reputation Manager
06.05.23
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Die Hotelgastbewertungen auf einen Blick
Viele Gäste empfanden Ihren Aufenthalt im H+ Hotel Zürich als hundertprozentig zufriedenstellend. Es sei „alles tadellos“ verlaufen, ein Gast charakterisiert das H+ Hotel Zürich als „perfektes Hotel für ein Wochenende in Zürich“. Es sei „modern“, „gepflegt“, „großzügig“ – und generell „sehr empfehlenswert“. Die „gute Anbindung an öffentliche Verkehrsmittel“, an das Zentrum sowie an die Autobahn scheint den Reisenden sehr entgegenzukommen. Lobend erwähnt werden auch der Service und das „reichhaltige Frühstück“, das „keine Wünschen offen“ lässt. Das Personal sei „durchweg sehr freundlich und hilfsbereit“.