Valutazione dell'hotel:
HYPERION Hotel Salzburg

Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' HYPERION Hotel Salzburg

Valutazione complessiva di 1487 recensioni
Le nostre ultime valutazioni:
1343 recensioni, mostra
105 recensioni, mostra
30 recensioni, mostra
6 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

"Hotel molto bello" hanno detto 753 ospiti

"Camere molto moderne" hanno detto 750 ospiti

"Posizione top" hanno detto 451 ospiti

"Personale molto cordiale" hanno detto 725 ospiti

"Colazione fantastica" hanno detto 263 ospiti

Le recensioni in dettaglio
Valutazione complessiva
Camera
Posizione
Pulizia
Servizio
Prezzo
Colazione

100%
Da: DUNCAN
25.09.23
VERY PLEASED. A SPECIAL COMMENDATION TO CHRISTOPH... IN THE BREAKFAST BUFFET. HE MADE OUR BREAKFASTS VERY ENJOYABLE. AND ETHAM WAS VERY HELPFUL AT THE FRONT DESK.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Duncan, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
25.09.23

100%
Da: HUNTER A.
25.09.23
It was perfect
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Hunter, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management
25.09.23

96%
Da: anonimo
25.09.23
Excelente servicio. Todo el personal es muy amable y atento a nuestras necesidades.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
25.09.23

100%
Da: anonimo
24.09.23
We would stay here again. It was a gracious and refined experience
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, the entire team says "thank you" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg. Best regards, Your H-Hotels team, Stefanie Bergforth – Online Reputation Manager
24.09.23

86%
Da: Naomi
24.09.23
great concierge, ALEX was very helpful!
 Mostra dettagli
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Naomi, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
24.09.23

96%
Da: anonimo
23.09.23
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
23.09.23

96%
Da: anonimo
23.09.23
It was great. Romy helped us check in and tell us about the local ongoings. The hotel is lovely but the rooms are a touch small. Hard time having two suitcases out at once but the rooms and bathrooms are very nice, and quiet!
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
23.09.23

93%
Da: anonimo
23.09.23
Sehr angenehm.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
23.09.23

100%
Da: Birgit und M.
23.09.23
Sehr gut...
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Liebe Birgit, vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
23.09.23

100%
Da: anonimo
22.09.23
Tolle Lage, alles bestens
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie unser Hyperion in Salzburg besucht und so perfekt bewertet haben. Es ist immer wieder schön zu sehen, dass wir unsere Gäste in allen Belangen zufriedenstellen konnten. Wir freuen uns, wenn Sie eine schöne Zeit bei uns verbracht haben - hoffentlich Wiederholen Sie es irgendwann. Bis zu unserem Wiedersehen, wünschen wir Ihnen alles Gute. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
22.09.23

100%
Da: Luis C.
21.09.23
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Luis, Thank you for your positive review that you have written for our Hyperion Hotel. We are pleased that you had a nice and pleasant time with us and hope to welcome you again soon in beautiful Salzburg. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
21.09.23

96%
Da: Laurenz W.
21.09.23
Will come back for sure
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Laurenz, the entire team says ""thank you"" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg. Best regards, Your H-Hotels team, Stefanie Bergforth – Online Reputation Manager
21.09.23

100%
Da: anonimo
21.09.23
Was great- like sitting outside-
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
21.09.23

100%
Da: anonimo
21.09.23
Excellent hotel experience. Great location. Beautiful rooms and facilities
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
21.09.23

100%
Da: WC
21.09.23
We had an issue with the room the first day where the main light and AC electricity stopped working and couldn't be fixed, forcing us to switch rooms. Communication could have been better when they were troubleshooting the problem, but in the the end they upgraded us rooms / perks, and were very sincere in helping us.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for visiting our Hyperion in Salzburg and rating it so perfectly. It is always nice to see that we were able to satisfy our guests in every aspect. We are happy if you have spent a nice time with us - hopefully you will do it again sometime. Until we meet again, we wish you all the best. Your H-Hotels team Stefanie Bergforth - Online Reputation Manager
21.09.23

100%
Da: anonimo
20.09.23
Exceptional in every way
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
20.09.23

100%
Da: Faraz o.
20.09.23
Definitely coming back to this hotel.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Faraz, the entire team says "thank you" for thinking of us upon your return and for giving our Hyperion Hotel such a great rating. We are pleased that this stay was also associated with so many great impressions that we are already looking forward to being able to inspire you again with our service. That you would visit us again is the best compliment you can give and we are very proud and grateful for your words of praise. See you very soon in beautiful Salzburg. Best regards, Your H-Hotels team, Stefanie Bergforth – Online Reputation Manager
20.09.23

100%
Da: anonimo
20.09.23
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre positive Bewertung, die Sie für unser Hyperion Hotel geschrieben haben. Wir freuen uns, dass Sie eine schöne und angenehme Zeit bei uns verbracht haben und hoffen, Sie bald wieder bei uns im schönen Salzburg begrüßen zu dürfen. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
20.09.23

100%
Da: anonimo
19.09.23
Superb
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you very much for the excellent rating of our Hyperion Hotel. On behalf of our entire team, I would like to thank you for the time you have invested in the review. We are pleased that you had a pleasant stay in Salzburg. Visit us again soon - we would be very happy. Best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager
19.09.23

84%
Da: anonimo
19.09.23
In einem Hotel in Österreich erwarte ich, daß ich Deutsch mit den Angestellten sprechen kann. Die junge Frau in der Rezeption sprach kein Deutsch, hat mich mit Vornamen angesprochen, sie war im allgemeinen sehr unsicher, zwar nicht unfreundlich, aber nicht professionell. Andere Angestellten sprachen auch kein Deutsch. Das hätte ich nicht in einem fünf Sterne Hotel erwartet.
 Mostra dettagli
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    40 / 100
  • Posizione
    100 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank, dass Sie sich die Zeit für eine Bewertung genommen haben. Es tut uns sehr leid, dass Ihr Aufenthalt nicht in allen Bereichen perfekt war. Es tut uns leid, dass Sie mit unserer Kollegin nicht zufrieden waren. Unsere Kollegen vor Ort besitzen Deutschkenntnisse. Die Kollegin auf die Sie hier anspielen hat zwar noch keinen perfekten Wortschatz, jedoch ist sie durchaus in der Lage sich mit den Gästen zu verständigen. Es ist zwar nicht auf einem Muttersprachen-Niveau, aber das stört uns nicht, da die Kollegin hier mit ihrer tollen Persönlichkeit glänzt. Oft versteht die Kollegin einen starken Dialekt nicht und spricht daher mit den Gästen auf Englisch, da Sie hier die Sprache nicht zuordnen kann. Wir bitten hier um Ihr Verständnis. Hieran werden wir weiter Arbeiten, damit Sie beim nächsten Mal rundum zufrieden sind und uns in positiver Erinnerung behalten. Herzliche Grüße aus Salzburg, Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager
19.09.23

Il nostro Indice di Customer Satisfaction
94%

Sulla base di 1487 valutazioni

Certificato da
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  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance94%
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