Recensione: H+ Hotel Zürich
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Scoprite quello che pensano gli ospiti del nostro H+ Hotel Zürich. Di seguito è fornita una panoramica delle recensioni sull’hotel, che gli ospiti hanno lasciato su diversi siti.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H+ Hotel Zürich
Valutazione complessiva di 1264 recensioni
Dichiarazioni degli ospiti:
"Ottimo hotel" hanno detto 572 ospiti.
"Camere molto piacevoli" hanno detto 528 ospiti.
"Personale molto amichevole" hanno detto 574 ospiti.
"Ottima posizione" hanno detto 595 ospiti.
"Colazione eccellente" hanno detto 262 ospiti.
20%
Bad
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Prezzo20 / 100
Dear Sohaib,
thank you for your feedback. Too bad that we could not convince you of our hotel. Next time please let us know directly if something is wrong - talk to us! We are there for our guests 24 hours a day to fulfill or remedy any requests or defects immediately. We would like to prove to you that you can feel completely comfortable with us and hope for a second chance to be your host.
Best regards,
Your H-Hotels team,
Sergei Rosenberg - Online Reputation Manager
23.05.23
20%
The Egyptian receptionist is very bad...and he needs to be taught the basics of reception and hospitality
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Prezzo20 / 100
Dear guest,
Thank you for feedback! We are sorry that not everything was to your satisfaction. Hopefully we can convince you next time and we will try to improve your advice. Until then we wish you a great time!
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
20.03.23
20%
Disappointing that the hotel would not reimburse even part of my stay. Took my money and ran. This is ridiculous
- Camera20 / 100
- Posizione20 / 100
- Pulizia20 / 100
- Servizio20 / 100
- Prezzo20 / 100
Dear Guest,
thank you for your review. We are sorry that we could not meet your expectations for a direct free cancellation of your booking, as you booked a discounted "non-cancellable rate" through a third party, the booking conditions are clearly advertised on this portal and include that a free cancellation or change is not possible. The normal room rate can always be canceled free of charge up to 6 p.m. on the day of arrival. Since the booking conditions provide for it, we cannot cancel free of charge for you directly. These rates are offered by many hotels on a wide variety of booking platforms, so we very much hope that you will give our H+ Hotel the chance to offer you a pleasant stay to prepare.
Best Regards,
Your H-Hotels team
Sergei Rosenberg - Online Reputation Manager
01.12.22
Il nostro Indice di Customer Satisfaction
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Valutazione media