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Recensione: H4 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H4 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H4 Hotel Berlin Alexanderplatz

Valutazione complessiva di 2661 recensioni

Le nostre ultime valutazioni:
2164 recensioni, mostra
439 recensioni, mostra
46 recensioni, mostra
10 recensioni, mostra
1 recensioni, mostra
Dichiarazioni degli ospiti:

Molto bene prezzo” hanno detto 937 ospiti

Posizione ottimale” hanno detto 1097 ospiti

Camere molto accoglienti” hanno detto 1010 ospiti

Personale molto competente” hanno detto 1051 ospiti

Colazione favolosa” hanno detto 656 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Pulizia

Posizione

Prezzo

Servizio

Colazione

Ristorante

Bar

Centro conferenze


80%

Da: Wolters W.19.04.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Lieber Herr Wolters, wir danken Ihnen für Ihre gute Bewertung und freuen uns, dass die Annehmlichkeiten unseres Hauses gefallen haben. Hoffentlich dürfen wir Sie eines Tages erneut bei uns im H4 Hotel willkommen heißen und noch mehr begeistern. Beste Grüße aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

19.04.23


71%

Da: anonimo18.04.23

Nice stay, but not special. Room was ok, could be a bit bigger and with a closet and not only hang rack. the hotel experience was total of average, but location and staff friendliness raise it a bit. do something to make the stay feel special, it's lacking.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Centro conferenze
    60 / 100
  • Prezzo
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for taking the time to review the experiences you gained at our H4 Hotel Berlin Alexanderplatz. We appreciate your feedback and we are glad that all together you enjoyed a pleasant stay with us. With regrets we must realize though that not everything met your expectations. We strive to provide excellent service for every visitor and we give our very best each day to meet our quality level. Therefore we will discuss your meaningful notes with our team to find solutions for improvements. Hopefully you will give us another opportunity to be your host and and to win you with our great conveniences.. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

18.04.23


73%

Da: Erla Björg G.17.04.23

Good exept teh resturant
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Ristorante
    20 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear Erla, Thank you for sharing your kind online review. We are glad that your stay with us was comfortable and overall enjoyable although to our regrets you didn't like the otherwise popular dishes at our nice restaurant. Please rest assured that your meaningful notes will be discussed with our head chef. Next time we would like to improve your impressions and win you over in every way. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

17.04.23


80%

Da: anonimo17.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thanks a lot for rating on your recent abidance at our H4 Hotel. We are glad to know that you appreciated our daily efforts and conveniences which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our great quality level. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

17.04.23


70%

Da: N J.15.04.23

Rooms a bit tired needing updated pillows terrible executive lounge a nice bonus
  • Camera
    40 / 100
  • Posizione
    100 / 100
  • Colazione
    60 / 100
  • Ristorante
    60 / 100
  • Bar
    60 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
Dear Mr. Johnston, Thank you for your loyalty and constructive review. We are glad to know that you enjoyed being our guest in the past and that you always appreciated our modern comfort. Therefore we deeply regret that this time not everything was to your satisfaction. We kindly ask you to accept our apologies for mentioned inconveniences and we assure you to discuss the issues with our management to get back to our general quality level. Next time we would like to prove our common excellent standards you are used to and hope to meet again. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

15.04.23


80%

Da: anonimo13.04.23

Rooms are to small. And a double room is only equipped with 1 chair. Not much room for clothing and suitcase
  • Camera
    40 / 100
  • Posizione
    100 / 100
  • Bar
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thanks for giving your recent stay at our hotel a good rating. We are glad that you enjoyed a pleasant abidance associated with overall positive impressions even though sadly the size of your room wasn’t to your full satisfaction. For your future visit we would like to recommend our beautiful and spacious suites for even more comfort. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

13.04.23


80%

Da: Vincenzo12.04.23

Buonissimo
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear Vincenzo, Thanks a lot for posting a great review of your recent abidance at our H4 Hotel Berlin. We appreciate your lovely words which are confirming your positive experiences and we look forward to meet again for another enjoyable stay. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

12.04.23


80%

Da: anonimo11.04.23

  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
Dear guest, Thanks a lot for choosing our modern city hotel for your recent trip to Berlin. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our quality level and hope to meet again someday. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

11.04.23


76%

Da: anonimo10.04.23

Alt i alt et godt hotel med søde medarbejdere.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for sharing the positive impressions of your recent stay at our hotel. We appreciate your kind feedback and we are glad that your abidance was enjoyable. Please come back someday and allow us to convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

10.04.23


80%

Da: Rita09.04.23

Cousy
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    60 / 100
  • Bar
    100 / 100
  • Prezzo
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
Dear Rita, We are thankful for your good rating and we appreciate your meaningful notes mentioned in your review. Please accept our apologies for the inconveniences and rest assured that we will discuss your feedback with our responsible colleagues. Good to know that otherwise you had a pleasant stay with us due to your mostly positive experiences. We would be happy to welcome you back again someday for an even more enjoyable time. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

09.04.23


80%

Da: Reuven R.05.04.23

We had good expirience in H4. Very good location for a decent price.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear Reuven, Thanks a lot for posting a super review of your recent stay at our H4 Hotel. We are happy about your kind words confirming your appreciation for our conveniences and daily efforts which made your abidance delightful. Please visit us again someday and enjoy another pleasant time in nice ambience and great atmosphere. Best wishes, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

05.04.23


70%

Da: Henrik L.05.04.23

  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
Lieber Herr Lykkeberg, danke für die Bewertung Ihres Aufenthaltes in unserem H4 Hotel. Wir wissen Ihr Feedback zu schätzen und aufgrund Ihrer vergebenen 70% sind wir froh, dass es Ihnen insgesamt bei uns gefallen hat. Für den unaufmerksamen Service unserer Mitarbeiter vom Housekeeping entschuldigen wir uns hingegen in aller Form. Selbstverständlich gehört das tägliche Saugen aller Zimmer zum Qualitätsstandard unseres Hauses und darf nicht vernachlässigt oder gar vergessen werden. Wir versichern Ihnen, dass wir bezüglich Ihrer Anmerkungen umgehend mit den zuständigen Kollegen Rücksprache halten und dafür Sorge tragen werden, dass der Zimmercheck zukünftig noch genauer erfolgt. Hoffentlich besuchen Sie uns eines Tages erneut und überzeugen sich von unserem üblichen exzellenten Serviceniveau in allen Bereichen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

05.04.23


63%

Da: Mozzarello05.04.23

Zentral gelegenes Hotel an einer viel befahrenen Straße. Wird oft von Reisegruppen genutzt und wenn die entscheiden zu frühstücken, ist der Frühstücksraum voll. Ruhige Zimmer zum Innenhof aber die DZ sind für 2 Personen schon etwas eng, wenn auch noch 2 Koffer dabei sind.
  • Camera
    40 / 100
  • Posizione
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
Lieber Herr Mozzarello, wir danken Ihnen für Ihren Aufenthalt und die Anmerkungen zu Ihren Erfahrungen in unserem Hause. Bezugnehmend auf Ihre vergebenen 63% sind wir froh, dass Sie sich bei uns insgesamt wohl fühlten. Schade nur, dass die von Ihnen angesprochenen Gegebenheiten Ihren Eindruck trübten. Hierfür entschuldigen wir uns und werden Ihr Feedback zum Anlass nehmen, mit unseren zuständigen Kollegen Rücksprache zu halten. Hoffentlich dürfen wir eines Tages erneut Ihr Gastgeber sein und Ihre Meinung über uns verbessern. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

05.04.23


80%

Da: anonimo04.04.23

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Bar
    100 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for choosing our modern hotel for your recent abidance in Berlin and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

04.04.23


77%

Da: anonimo04.04.23

Goed hotel op fijne locatie voor een stedentrip
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Bar
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
Dear guest, Thank you for reviewing the experiences of your recent and pleasant stay at our hotel. We appreciate your good rating confirming your mostly positive impressions although we apologize for mentioned inconveniences which will certainly be discussed with our team from the housekeeping. To enable your future visit even more enjoyable, we hope to meet again. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

04.04.23


76%

Da: y04.04.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Berlin sein zu dürfen, um Sie dann sogar vollständig für uns zu gewinnen. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

04.04.23


66%

Da: Melanie03.04.23

Super schönes Hotel , tolle Lage
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    40 / 100
  • Prezzo
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    100 / 100
Liebe Melanie, vielen Dank für Ihren Aufenthalt und Ihre Zeit, diesen, entsprechend Ihrer Erfahrungen, bewertet zu haben. Wir sind froh, dass Sie sich bei uns wohl fühlten bedauern jedoch, dass die Auswahl unserer Frühstücksprodukte nicht vollständig Ihren Erwartungen entsprach. Gern hätten wir etwas detaillierter gewusst, was genau Sie vermisst haben und wo wir Ihrer Meinung nach Optimierungsmaßnahmen vornehmen können. Gern möchten wir Sie während Ihres nächsten Besuches vollständig für unser komfortables Haus gewinnen und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

03.04.23


73%

Da: anonimo02.04.23

Ein Hotel in sehr guter zentraler Lage mit guten Verkehrsanbindungen, jedoch bereits etwas in die Jahre gekommen, Zimmer leider teilweise recht verwohnt, eine Grundreinigung wäre dringend nötig.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
Lieber Gast, wir schätzen Ihr ehrliches und konstruktives Feedback. Schön, dass Ihnen unser H4 Hotel mitsamt seinen tollen Vorzügen an sich gut gefallen hat. Die von Ihnen bemängelten Umstände in Ihrem Zimmer bedauern wir hingegen sehr und entschuldigen uns vielmals für die Unannehmlichkeiten. Ihre Anmerkungen hierzu werden wir sowohl mit unserem Management, als auch Reinigungsteam besprechen und können Ihnen bereits heute sagen, dass eine Modernisierung unseres Hauses in Planung ist. Selbstverständlich werden wir jedoch schon heute Ihr Zimmer anschauen und abgenutztes Mobiliar umgehend austauschen. Wir hoffen auf ein Wiedersehen, wo wir Sie vollständig für uns gewinnen möchten. Bis dahin verbleiben wir mit freundlichen Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

02.04.23


80%

Da: anonimo02.04.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    60 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

02.04.23


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2661 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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