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Recensione: H4 Hotel Berlin Alexanderplatz

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H4 Hotel Berlin Alexanderplatz

Valutazione complessiva di 2470 recensioni

Le nostre ultime valutazioni:
1976 recensioni, mostra
433 recensioni, mostra
49 recensioni, mostra
11 recensioni, mostra
1 recensioni, mostra
Dichiarazioni degli ospiti:

Molto bene prezzo” hanno detto 937 ospiti

Posizione ottimale” hanno detto 1097 ospiti

Camere molto accoglienti” hanno detto 1010 ospiti

Personale molto competente” hanno detto 1051 ospiti

Colazione favolosa” hanno detto 656 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Pulizia

Posizione

Prezzo

Servizio

Colazione

Ristorante

Bar

Centro conferenze


76%

Da: anonimo01.12.22

Good hotel, but nothing special. Dont think that I would choose you for the next visit. Junior suite was Ok. Amenities and lack of minibar items when check in was a dissapointment. You should pay attention for the customers who want to pay extra for a better room. Suites must be in perfect condition.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Dear guest, Thank you for your time to leave us a kind review of your stay experiences at our hotel. Good to know that you overall enjoyed being our guest and that most of our amenities were to your satisfaction. We also appreciate your suggestions for improvement and we apologize for the inconveniences. Please rest assured that we totally agree with your opinion and that we will discuss meaningful notes with our responsible colleagues. To fully convince you of our quality level we hope you will give us another opportunity to be your host again someday. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.12.22


76%

Da: Murielle01.12.22

Hôtel bien situé - correspond bien aux informations du site web
  • Camera
    80 / 100
  • Posizione
    60 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
Dear Murielle, Thank you for sharing a kind feedback of your recent stay with us. We are glad that your positive impressions prevailed and that your abidance at our modern city hotel was overall enjoyable. Next time we would like to fully convince you of our excellent hospitality and hope to meet again. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.12.22


88%

Da: anonimo30.11.22

wir waren zu Frieden.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, herzlichen Dank, dass Sie die positiven Eindrücke Ihres Aufenthaltes mit uns und unseren zukünftigen Gästen geteilt haben. Wie schön, dass Sie eine tolle Zeit in unserem Hause verbringen konnten und unsere Annehmlichkeiten Ihren Geschmack trafen. Hoffentlich dürfen wir Sie schon bald wieder einmal willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


100%

Da: Claudia30.11.22

Experiencia inolvidable, si regreso a Berlín, repetiré sin dudas
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Bar
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Dear Claudia, Thanks a million for sharing the positive impressions of your recent abidance with us and our future guests. We love giving our very best to provide an excellent service and we are delighted that we have managed to fully satisfy your expectations of a wonderful stay. Please come back soon and allow us to enable your next visit just as memorable. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


94%

Da: Pkkpfrmr30.11.22

Perfekt
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Centro conferenze
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, für Ihren Aufenthalt und die daraus resultierende super Bewertung möchten wir Ihnen ganz herzlich danken. Toll, dass Ihre Zeit bei uns erholsam war und Ihr Feedback entsprechend positiv ausfiel. Hoffentlich dürfen wir Sie schon bald wieder einmal in unserem modernen und zentral gelegenen Hause willkommen heißen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


72%

Da: Marzia30.11.22

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    60 / 100
  • Bar
    40 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
Dear Marzia, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Good to know that your positive impressions prevailed which made your stay overall enjoyable. We are sorry though that specified inconveniences clouded your impressions so much and we assure you to discuss your notes with our responsible colleagues. Next time we would like to convince you of our great facilities and super service features in every way. To do so we hope for another opportunity to be your host in Berlin. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


88%

Da: anonimo30.11.22

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
Dear guest, Thanks a lot for choosing our hotel for your recent and pleasant stay in Berlin. We are happy that your positive impressions made you leave us such a great rating and we hope to welcome you back again soon for another enjoyable abidance. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


40%

Da: anonimo30.11.22

Very disappointed about the lack of breakfast options for someone with a lactose intolerance. Had to go elsewhere to buy food despite having already bought breakfast and then was not given a refund for it. Would not recommend to any of our friends or family.
  • Camera
    60 / 100
  • Posizione
    60 / 100
  • Colazione
    20 / 100
  • Prezzo
    20 / 100
  • Pulizia
    60 / 100
  • Servizio
    20 / 100
Dear guest, We deeply regret that we couldn't win you with the service features and great amenities our H4 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our top priority and we work hard each day to meet our quality level. Therefore we are very sad not to have reached your expectations of a pleasant stay due to the lack of lactose free breakfast products and we are sorry for the inconveniences caused. As a matter of course we will forward your meaningful feedback to our head chef for his consideration. Hopefully you will give us another opportunity to improve your impressions during a future abidance. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.11.22


100%

Da: Marcel P.29.11.22

Wir hatten mit unseren 2 kleinen Kindern einen sehr schönen Aufenthalt im H4 Hotel. Für ein "Stadthotel" waren Ihre Mitarbeiter sehr kinderfreundlich, was uns wichtig ist. Das Hotel hat uns super gefallen, besonders die Einrichtung und was einem Gast für das Geld geboten wird. Man hat sich sofort wohlgefühlt.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Lieber Herr Pohle, tausend Dank für Ihr großartiges Feedback. Wir sind begeistert, dass der Komfort unseres modernen Hauses, sowie die tollen Serviceleistungen unseres engagierten Teams Ihren Aufenthalt so wunderbar werden ließen. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir freuen uns schon heute darauf, Ihren nächsten Besuch genauso angenehm zu gestalten. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

29.11.22


100%

Da: Vincenzo29.11.22

Ottimo
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Dear Vincenzo, Many thanks for posting a lovely review which is confirming your delightful time with us. It was our pleasure to have satisfied your expectations and we already look forward to welcome you back again someday for another wonderful stay. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

29.11.22


83%

Da: Gabriela28.11.22

Great hotel. Staff not so much. Only two employees were helpful. Other employees downright rude.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    40 / 100
Dear Gabriela, Thank you for your recent stay and kind feedback which we have read attentively. Good to know that apart from the mentioned inconveniences you enjoyed a pleasant and delightful time with us. Please accept our apologies for your uncomely experiences with some of our colleagues who have fallen short of your prospects and our usual norm. We regret the described inconveniences and it is our need to let you know that inattentive or impolite behavior is a very uncommon case at our H4 Hotel as our entire team generally is very much appreciated. During your next abidance we would like to change your point of view and convince you of our excellent hospitality in every way. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


100%

Da: anonimo28.11.22

Würden immer wieder das Hotel buchen
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Lieber Gast, tausend Dank, dass Sie nach Ihrer Heimreise daran gedacht haben, Ihre hervorragenden Eindrücke mit uns und unseren zukünftigen Gästen zu teilen. Wir finden es super, dass Ihnen unser modernes Haus, im zentralen Teil Berlins, so gut gefallen hat und wir Sie mit herzlicher Gastfreundschaft, sowie tollen Annehmlichkeiten gewinnen konnten. Während Ihres nächsten Aufenthaltes möchten wir Sie erneut begeistern und hoffen auf ein baldiges Wiedersehen. Herzliche Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


94%

Da: anonimo28.11.22

Nothing to not like at this hotel. An ideal place to explore Berlin
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Bar
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Dear guest, Many thanks for leaving us and our future guests a great review. We are happy about your kind feedback confirming the positive impressions of your comfortable and pleasant stay at our hotel. Hopefully we can welcome you back again someday for another enjoyable abidance with us. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


85%

Da: Steinhagen28.11.22

Alles war zu unserer Zufriedenheit
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Ristorante
    80 / 100
  • Bar
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
Lieber Herr Steinhagen, vielen Dank, dass Sie nach Ihrer Heimkehr an uns gedacht haben und Ihren Aufenthalt mit tollen 86% bewerteten. Ihr freundliches Feedback, welches Ihre positiven Eindrücke widerspiegelt, wissen wir ebenfalls zu schätzen und hoffen auf ein baldiges Wiedersehen, um Sie sogar noch mehr zu begeistern. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


94%

Da: anonimo28.11.22

Veldig fornøyd med hotellet. Litt liten resepsjon, men selve hotellet er topp! Deilige rom, kjempe god mat og topp service.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Bar
    80 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Dear guest, We are happy that you enjoyed your time at our modern city hotel and we are thankful for sharing your kind thoughts. Good to know that our personalized service as well as great amenities met your expectations and made your stay delightful. We already look forward to your next visit. Kind regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


80%

Da: anonimo28.11.22

  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Bar
    80 / 100
  • Centro conferenze
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
Lieber Gast, für Ihren Aufenthalt und die daraus resultierende gute Bewertung danken wir Ihnen. Wie schön, dass Sie eine angenehme Zeit in unserem Hause verbringen konnten und unsere Annehmlichkeiten Ihren Geschmack trafen. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber in Berlin sein, um Sie dann vollständig von unserem tollen Qualitätsniveau und den super Serviceleistungen unseres Teams zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


88%

Da: Mrs. Helle Ben N.28.11.22

Great
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Bar
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
Dear Mrs. Helle Ben, We are happy that you enjoyed your vacations with us and we would like to thank you for sharing your kind thoughts. How great to know that our conveniences as well as super service features were to your satisfaction and made your stay delightful. We already look forward to your next visit. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


95%

Da: Nora W.28.11.22

Wirklich sehr gutes Preis-Leistungsverhältnis. Wir waren absolut zufrieden.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Bar
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
Liebe Frau Woker, herzlichen Dank, dass Sie sich nach Ihrer Heimkehr die Mühe machten, unsere Serviceleistungen und Annehmlichkeiten so hervorragend zu bewerten. Wie schön, dass Sie in unserem H4 Hotel solch positive Erfahrungen machten und eine erholsame Zeit in angenehmem Ambiente verbrachten. Es wäre toll, wenn Sie uns abermals die Gelegenheit geben würden, Ihnen einen gelungenen Aufenthalt zu bereiten und uns eines Tages erneut besuchen. Wir freuen uns auf Sie! Beste Grüße aus der pulsierenden Hauptstadt, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


85%

Da: Christian G.28.11.22

Alles sehr funktional und ordentlich und sauber.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Bar
    60 / 100
  • Centro conferenze
    40 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
Lieber Herr Gahle, vielen Dank, dass Sie sich für unser Hotel entschieden, und Zeit für diese freundliche Rezension genommen haben. Auf Ihren nächsten Besuch freuen wir uns schon heute. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


94%

Da: anonimo28.11.22

Besonders positiv ist, dass der Raum auch Tageslicht hat.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Centro conferenze
    80 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
Lieber Gast, vielen Dank für die super Bewertung Ihres Aufenthaltes. Diese ist für uns ein toller Beweis, dass der Komfort unseres Hauses, sowie die herzliche Umgangsform all unserer Kollegen von unseren Gästen sehr geschätzt werden. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie aufs Neue begeistern möchten. Beste Grüße aus Berlin, Ihr Team von den H-Hotels // Linda Prutz - Online Reputation Manager

28.11.22


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2470 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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