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Recensione: H4 Hotel Berlin Alexanderplatz

Scoprite quello che pensano gli ospiti del nostro H4 Hotel Berlin Alexanderplatz.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H4 Hotel Berlin Alexanderplatz

Valutazione complessiva di 2680 recensioni

Le nostre ultime valutazioni:
2184 recensioni, mostra
439 recensioni, mostra
46 recensioni, mostra
10 recensioni, mostra
1 recensioni, mostra
Dichiarazioni degli ospiti:

Molto bene prezzo” hanno detto 937 ospiti

Posizione ottimale” hanno detto 1097 ospiti

Camere molto accoglienti” hanno detto 1010 ospiti

Personale molto competente” hanno detto 1051 ospiti

Colazione favolosa” hanno detto 656 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Pulizia

Posizione

Prezzo

Servizio

Colazione

Ristorante

Bar

Centro conferenze


93%

Da: anonimo04.08.23

Good 😊 We will come back👍
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thanks a lot for posting a great review of your recent abidance with us. We are happy about your lovely words confirming that you enjoyed a pleasant stay at our modern hotel and experienced an attentive service. Already today we look forward to enable your future visit just as or even more delightful. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

04.08.23


97%

Da: anonimo04.08.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Many thanks for choosing our hotel for your recent trip to Berlin. Regarding to your amazing rating we are delighted that you enjoyed a very pleasant time with us and experienced an attentive service throughout. Please come back soon for another memorable abidance in warm atmosphere and great central location. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

04.08.23


68%

Da: anonimo03.08.23

It was nice
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Colazione
    60 / 100
  • Ristorante
    60 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear guest, Thank you for taking the time to review your experiences at the H4 Hotel Berlin Alexanderplatz. With regrets we must realize that your impressions didn’t fully meet your expectations of a pleasant stay and we would like to express our sincere apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team. It is our hope that you will give us the opportunity to better serve you during your future stay. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

03.08.23


77%

Da: anonimo02.08.23

Leichter Renovierungsstau, Teppichboden im Zimmer war nicht schön. Kompletter Außenbereich H4 war nicht nutzbar, H2 schon
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    20 / 100
  • Bar
    100 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir danken Ihnen dafür, dass Sie die bei uns gewonnenen Eindrücke haben Revue passieren lassen, um anschließend ein Feedback abzugeben. Bezugnehmend auf Ihre gute 77% Bewertung sind wir froh, dass Ihr Aufenthalt in unserem Hause erholsam war und unsere tolle zentrale Lage, sowie unsere super Annehmlichkeiten einen großen Teil dazu beitrugen. Schade nur, dass Ihr Zimmer und unser Frühstücksbuffet nicht vollständig Ihren Erwartungen entsprachen. Ihre Anmerkungen werden wir daher zum Anlass nehmen, sowohl mit unserem Küchenchef als auch dem Management über etwaige Optimierungsmaßnahmen zu sprechen. Darüber hinaus bitten wir um Ihr Verständnis, dass unser Außenbereich derzeit nicht zu nutzen ist, da bei einem heftigen Sturm vor etwa zwei Wochen unser gesamtes Mobiliar beschädigt wurde. Natürlich werden wir dieses schnellstmöglich ersetzen und hoffen auf eine weitere Gelegenheit, eines Tages erneut Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

02.08.23


88%

Da: anonimo02.08.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, ein großes Dankeschön für diese super Bewertung! Toll, dass unser modernes H4 Hotel bei Ihnen einen positiven Eindruck hinterlassen hat. Die Badtür in Ihrem Zimmer werden wir umgehend von unserem Technikteam prüfen lassen und bitten für die Unannehmlichkeiten um Verzeihung. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie noch mehr von uns zu begeistern. Wir freuen uns auf ein Wiedersehen! Herzlichst, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

02.08.23


85%

Da: anonimo02.08.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

02.08.23


93%

Da: anonimo02.08.23

Perfect!
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Many thanks for your recent stay and for giving us a nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back again someday for another pleasant abidance in Berlins lively city center. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

02.08.23


86%

Da: Adamo S.02.08.23

  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, Thank you very much for your great rating. It was our pleasure to have satisfied your expectations which made your time with us pleasant and enjoyable. We look forward to enable your future stay just as or even more delightful. Sincerely, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

02.08.23


56%

Da: anonimo01.08.23

Lage sehr zentral, Zimmergröße ausreichend, Reinigung nicht zufriedenstellend.
  • Camera
    20 / 100
  • Posizione
    80 / 100
  • Colazione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    20 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, ( wir bedauern sehr, Ihren Erwartungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht geworden zu sein. Bitte entschuldigen Sie die aufgeführten Unannehmlichkeiten und seien Sie versichert, dass wir die Stockflecken in Ihrem Badezimmer, welche ein absolutes "No-Go" sind, umgehend beseitigen werden. Um Ihnen zu beweisen, dass Sie sich im H4 Hotel in Berlin rundum wohl fühlen können, hoffen wir auf ein Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


80%

Da: anonimo01.08.23

In Ordnung
  • Camera
    80 / 100
  • Posizione
    60 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre gute Bewertung, resultierend aus den überwiegend positiven Eindrücken Ihres Aufenthaltes. Wie schön, dass Ihre Zeit in unserem komfortablen H4 Hotel insgesamt angenehm war und die meisten unserer Annehmlichkeiten überzeugten. Wir würden uns freuen, auch während Ihres nächsten Berlin-Besuches Ihr Gastgeber zu sein, um Sie dann vollständig für unser modernes Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


86%

Da: kb01.08.23

.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear guest, How lovely to know that you enjoyed a pleasant stay at our modern city hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance in the heart of Berlin. Warmest regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

01.08.23


86%

Da: Thom01.08.23

Fijn verblijf gehad
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Bar
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Thom, Thank you very much for taking the time to answer the online survey following your recent stay with us. How lovely to know that our service features as well as facilities met your expectations and made your abidance delightful. We can’t wait to meet again. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


76%

Da: Heleen01.08.23

It's a good hotel to stay at if you want to live close to Alexanderplatz and have everything in centrum within walking distance.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Heleen, Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our modern comfort as well as great conveniences part of your positive experiences. Please rest assured that your meaningful notes will be considered and during your future visit we would like to fully convince you of our excellent hospitality. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


91%

Da: Özgür Burak Ö.01.08.23

Excellent
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Ristorante
    80 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Özgür, We appreciate your kind review confirming the positive impressions of your recent stay at our H4 Hotel. It always is a pleasure to receive nice and constructive feedbacks like yours which we can share with our dedicated team. Surely your comment will serve as an encouragement to all of us as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


100%

Da: anonimo01.08.23

Very nice and friendly!!
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, How lovely to see the awesome review of your recent abidance at our H4 Hotel. We are delighted that you had a wonderful time with us and we are thankful for sharing your beautiful feedback. Please come back soon for another pleasant stay and re-experience our warm hospitality. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

01.08.23


83%

Da: anonimo31.07.23

Very satisfying, will come back to this hotel by our next visit in Berlin
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear guest, Thanks a lot for sharing your kind online review. It was our pleasure to have enabled your stay comfortable and overall enjoyable. Next time we would like to fully win you with our super advantages and hope to meet again someday. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

31.07.23


94%

Da: Cagil K.30.07.23

  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Centro conferenze
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Cagil, Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience and super central location. Warm regards, Your team from the H-Hotels // Linda Prutz - Online Reputation Manager

30.07.23


96%

Da: anonimo30.07.23

Das Team am Rezeption und das Team die Zimmer sauber macht sind sehr fleissig, direkt und kümmern sich um das jede Problem die auftaucht. Das Team ist sehr angenehm und zum glück immer mit Lächeln dabei.
  • Camera
    100 / 100
  • Posizione
    100 / 100
  • Colazione
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank für die tolle Bewertung Ihres Aufenthaltes und für das freundliche Feedback, welches wir ebenso sehr schätzen. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen entsprochen zu haben. Mit Freude geben wir Ihr Lob an unser gesamtes Team weiter, welches dazu beigetragen hat, Ihnen eine solch angenehme Zeit in unserem Hause zu ermöglichen. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen. Mit besten Grüßen aus Berlin, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

30.07.23


96%

Da: anonimo30.07.23

En general, ha sido una estancia agradable y muy positiva, a pesar de la anécdota del penúltimo día ( una supuesta llamada a recepción que no era de nuestra habitacion, abrieron la puerta de la habitación sin avisar ni tocar al menos a la puerta, así que tremendo susto que me di)
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Prezzo
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear guest, We appreciate your great rating confirming that your stay with us was pleasant and comfortable. On the other hand we apologize for mentioned inconveniences and we assure you to discuss the issue internally. Hopefully you will visit us again someday as we would like to even improve your impressions. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

30.07.23


94%

Da: anonimo30.07.23

Rundum zufrieden.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Colazione
    100 / 100
  • Bar
    100 / 100
  • Prezzo
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir sind begeistert, dass Sie sich im H4 Hotel am Alexanderplatz wohl fühlten und Ihr positives Feedback mit uns, sowie unseren zukünftigen Gästen geteilt haben. Wie schön, dass unsere Serviceleistungen und unser Komfort dazu beitrugen, Ihnen einen gelungenen Aufenthalt zu bereiten. Wir würden uns freuen, Sie schon bald wieder einmal bei uns im Hause willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

30.07.23


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2680 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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