Évaluation: H4 Hotel Berlin Alexanderplatz
Découvrez ce que pensent nos clients du H4 Hotel Berlin Alexanderplatz.
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Évaluations : ce que disent nos invités de l'hôtel H4 Hotel Berlin Alexanderplatz
Note totale sur 2430 évaluations
Témoignages:
«Très bon prix» a déclaré 973 invités
«Emplacement optimal» a déclaré 1097 invités
«Chambres très confortables» a déclaré 1010 invités
«Personnel très compétent» a déclaré 1051 invités
«Petit-déjeuner fabuleux» a déclaré 656 invités
77%
Ok, but expected more, as it has been before. Disappointed with price and quality
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Restaurant80 / 100
- Bar80 / 100
- Prix40 / 100
- Propreté60 / 100
- Service80 / 100
- Wifi / Connexion à Internet20 / 100
Dear Tina,
Thank you for your loyalty and kind as well as constructive review. We are glad that you enjoyed your previous stays with us and appreciated our conveniences. Therefore we regret that this time not everything was to your satisfaction and we assure you to discuss your meaningful notes with our responsible colleagues. As a matter of course we will also check your room for anything that shouldn't be there. Please accept our sincere apologies for all the trouble. Next time we would like to prove our common excellent hospitality and hope to meet again someday.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
05.08.23
100%
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Prix100 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Liebe Julia,
für die hervorragende Bewertung Ihres Aufenthaltes möchten wir uns bei Ihnen recht herzlich bedanken. Toll, dass Sie mit dem gehobenen Komfort unseres Hauses, sowie mit dem gastorientierten Service unseres gesamten Teams zufrieden waren und Ihre Zeit in vollen Zügen genossen haben. Schon heute freuen wir uns auf Ihren nächsten Besuch, wo wir Sie erneut begeistern möchten.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
05.08.23
97%
Helt topp
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner80 / 100
- Bar100 / 100
- Prix100 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Truls,
Thanks a million for having stayed at our hotel and for sharing such a lovely review. We are delighted that you enjoyed a pleasant time with us and appreciated our great conveniences just as much as the modern comfort. Please recommend us to your friends and come back soon for another wonderful abidance right in the heart of Berlin.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
05.08.23
100%
Perfetto
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Prix100 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear Alessia,
We are very grateful for your fantastic review. It was our pleasure to have satisfied your expectations of a wonderful stay and we couldn't be happier about your beautiful feedback. Please recommend us to your friends and come back soon for another delightful abidance at our modern city hotel in lively Berlin.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
05.08.23
97%
As always, I loved it.
Minor issue, apart from the Internet connection, is that housekeeping didn't replace used teabags and coffee.
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Bar80 / 100
- Prix100 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet60 / 100
Dear Tony,
Thanks a million for your loyalty and amazing review. We are thrilled about your beautiful words confirming that you keep enjoying your time at our comfy hotel in the heart of Berlin. Your hints and suggestions also are appreciated and will be discussed with our responsible colleagues. We look forward to enable many more stays for you even more delightful.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
04.08.23
90%
Rigtig fint og hyggeligt hotel - med flinke og høflige medarbejdere
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner80 / 100
- Prix100 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet60 / 100
Dear Steen,
We are happy that the positive impressions of your recent stay made you share a kind review. Many thanks for letting us as well as our future guests know that you enjoyed a pleasant abidance at our hotel and appreciated our daily efforts. We already look forward to enable your next visit just as delightful.
Best wishes,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
04.08.23
93%
Good 😊
We will come back👍
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Prix100 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear guest,
Thanks a lot for posting a great review of your recent abidance with us. We are happy about your lovely words confirming that you enjoyed a pleasant stay at our modern hotel and experienced an attentive service. Already today we look forward to enable your future visit just as or even more delightful.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
04.08.23
97%
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Restaurant100 / 100
- Prix80 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear guest,
Many thanks for choosing our hotel for your recent trip to Berlin. Regarding to your amazing rating we are delighted that you enjoyed a very pleasant time with us and experienced an attentive service throughout. Please come back soon for another memorable abidance in warm atmosphere and great central location.
Best regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
04.08.23
68%
It was nice
- Chambre60 / 100
- Localisation100 / 100
- Petit-déjeuner60 / 100
- Restaurant60 / 100
- Prix60 / 100
- Propreté80 / 100
- Service60 / 100
- Wifi / Connexion à Internet40 / 100
Dear guest,
Thank you for taking the time to review your experiences at the H4 Hotel Berlin Alexanderplatz. With regrets we must realize that your impressions didn’t fully meet your expectations of a pleasant stay and we would like to express our sincere apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team. It is our hope that you will give us the opportunity to better serve you during your future stay.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
03.08.23
77%
Leichter Renovierungsstau, Teppichboden im Zimmer war nicht schön. Kompletter Außenbereich H4 war nicht nutzbar, H2 schon
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner20 / 100
- Bar100 / 100
- Prix60 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet60 / 100
Lieber Gast,
wir danken Ihnen dafür, dass Sie die bei uns gewonnenen Eindrücke haben Revue passieren lassen, um anschließend ein Feedback abzugeben. Bezugnehmend auf Ihre gute 77% Bewertung sind wir froh, dass Ihr Aufenthalt in unserem Hause erholsam war und unsere tolle zentrale Lage, sowie unsere super Annehmlichkeiten einen großen Teil dazu beitrugen. Schade nur, dass Ihr Zimmer und unser Frühstücksbuffet nicht vollständig Ihren Erwartungen entsprachen. Ihre Anmerkungen werden wir daher zum Anlass nehmen, sowohl mit unserem Küchenchef als auch dem Management über etwaige Optimierungsmaßnahmen zu sprechen. Darüber hinaus bitten wir um Ihr Verständnis, dass unser Außenbereich derzeit nicht zu nutzen ist, da bei einem heftigen Sturm vor etwa zwei Wochen unser gesamtes Mobiliar beschädigt wurde. Natürlich werden wir dieses schnellstmöglich ersetzen und hoffen auf eine weitere Gelegenheit, eines Tages erneut Ihr Gastgeber sein zu dürfen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
02.08.23
88%
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner80 / 100
- Restaurant100 / 100
- Prix80 / 100
- Propreté100 / 100
- Service80 / 100
- Wifi / Connexion à Internet100 / 100
Lieber Gast,
ein großes Dankeschön für diese super Bewertung! Toll, dass unser modernes H4 Hotel bei Ihnen einen positiven Eindruck hinterlassen hat. Die Badtür in Ihrem Zimmer werden wir umgehend von unserem Technikteam prüfen lassen und bitten für die Unannehmlichkeiten um Verzeihung. Hoffentlich haben wir bald wieder einmal die Gelegenheit, Sie noch mehr von uns zu begeistern. Wir freuen uns auf ein Wiedersehen!
Herzlichst,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
02.08.23
85%
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner80 / 100
- Restaurant80 / 100
- Prix80 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet80 / 100
Dear guest,
Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
02.08.23
93%
Perfect!
- Chambre100 / 100
- Localisation80 / 100
- Petit-déjeuner100 / 100
- Prix80 / 100
- Propreté100 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear guest,
Many thanks for your recent stay and for giving us a nice feedback. We are grateful for your kind words as they confirm your appreciation for our warm hospitality and great service features. Hopefully we can welcome you back again someday for another pleasant abidance in Berlins lively city center.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
02.08.23
86%
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Prix80 / 100
- Propreté60 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Dear guest,
Thank you very much for your great rating. It was our pleasure to have satisfied your expectations which made your time with us pleasant and enjoyable. We look forward to enable your future stay just as or even more delightful.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
02.08.23
56%
Lage sehr zentral, Zimmergröße ausreichend, Reinigung nicht zufriedenstellend.
- Chambre20 / 100
- Localisation80 / 100
- Petit-déjeuner80 / 100
- Prix60 / 100
- Propreté20 / 100
- Service80 / 100
- Wifi / Connexion à Internet80 / 100
Lieber Gast, (
wir bedauern sehr, Ihren Erwartungen an einen gelungenen Aufenthalt in unserem Hause nicht vollständig gerecht geworden zu sein. Bitte entschuldigen Sie die aufgeführten Unannehmlichkeiten und seien Sie versichert, dass wir die Stockflecken in Ihrem Badezimmer, welche ein absolutes "No-Go" sind, umgehend beseitigen werden. Um Ihnen zu beweisen, dass Sie sich im H4 Hotel in Berlin rundum wohl fühlen können, hoffen wir auf ein Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
01.08.23
80%
In Ordnung
- Chambre80 / 100
- Localisation60 / 100
- Prix80 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet100 / 100
Lieber Gast,
vielen Dank für Ihre gute Bewertung, resultierend aus den überwiegend positiven Eindrücken Ihres Aufenthaltes. Wie schön, dass Ihre Zeit in unserem komfortablen H4 Hotel insgesamt angenehm war und die meisten unserer Annehmlichkeiten überzeugten. Wir würden uns freuen, auch während Ihres nächsten Berlin-Besuches Ihr Gastgeber zu sein, um Sie dann vollständig für unser modernes Haus zu gewinnen.
Beste Grüße,
Ihr Team von den H-Hotels
Linda Prutz - Online Reputation Manager
01.08.23
86%
.
- Chambre80 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Prix100 / 100
- Propreté80 / 100
- Service60 / 100
- Wifi / Connexion à Internet80 / 100
Dear guest,
How lovely to know that you enjoyed a pleasant stay at our modern city hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance in the heart of Berlin.
Warmest regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
01.08.23
86%
Fijn verblijf gehad
- Chambre80 / 100
- Localisation100 / 100
- Bar80 / 100
- Prix80 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet60 / 100
Dear Thom,
Thank you very much for taking the time to answer the online survey following your recent stay with us. How lovely to know that our service features as well as facilities met your expectations and made your abidance delightful. We can’t wait to meet again.
Kind regards,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
01.08.23
76%
It's a good hotel to stay at if you want to live close to Alexanderplatz and have everything in centrum within walking distance.
- Chambre80 / 100
- Localisation80 / 100
- Prix60 / 100
- Propreté80 / 100
- Service80 / 100
- Wifi / Connexion à Internet60 / 100
Dear Heleen,
Thank you for your recent stay and for bringing your impressions to our attention. Good to see that your time with us was enjoyable and our modern comfort as well as great conveniences part of your positive experiences. Please rest assured that your meaningful notes will be considered and during your future visit we would like to fully convince you of our excellent hospitality.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
01.08.23
91%
Excellent
- Chambre100 / 100
- Localisation100 / 100
- Petit-déjeuner100 / 100
- Restaurant80 / 100
- Prix80 / 100
- Propreté80 / 100
- Service100 / 100
- Wifi / Connexion à Internet80 / 100
Dear Özgür,
We appreciate your kind review confirming the positive impressions of your recent stay at our H4 Hotel. It always is a pleasure to receive nice and constructive feedbacks like yours which we can share with our dedicated team. Surely your comment will serve as an encouragement to all of us as we strive to continuously improve the quality of our service features and conveniences. We hope your next visit will be just as pleasant as the previous one and we look forward to meet again.
Sincerely,
Your team from the H-Hotels
Linda Prutz - Online Reputation Manager
01.08.23
Notre indice de satisfaction client
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- Évaluations de véritables clients sans manipulation
Note moyenne