Évaluation: H2 Hotel Budapest
Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.
Réservez ici directement avec la garantie du meilleur prix et profitez d’avantages exclusifs.
Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest
Note totale sur 2032 évaluations
Témoignages:
«Personnel très sympathique» a déclaré 802 invités
«Chambres très agréables» a déclaré 805 invités
«Petit-déjeuner très copieux» a déclaré 679 invités
«Situation idéale» a déclaré 816 invités
«Prix parfait» a déclaré 801 invités
82%
It was a 3* which is the service we paid for. Service was good, slightly rude at times. The overall experience was lovely. I don’t understand why I paid for late checkout twice
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Restaurant100 / 100
Dear Guest,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.03.23
20%
Zeer teleurgesteld dat mijn boeking niet een maand later kon nadat ik mij vergist had in de datum.dit vrijwel direct gemeld maar werd niets mee gedaan ,zeer slechte service
- Chambre20 / 100
- Propreté20 / 100
- Service20 / 100
- Liens de transport20 / 100
- Prix20 / 100
Dear Ted Macaij,
Thank you for your feedback. We deeply regret that our customer service wasn't to your satisfaction due to the described incident. Please be assured that we do everything we possibly can to please our guests requests and wishes but sometimes it's just not manageable. We kindly ask for your understanding that we have to follow the expedia booking rules and therefore can't cancel prepaid reservations that aren't cancelable. Please be aware that we always offer different rates with specified variable conditions which allows our guests to choose between cancelable and non cancelable rates. Of course we understand that sometimes things can come in between but for that reason you had the opportunity to book our best flexible rate. We sincerely hope you can comprehend our point of view and despite the negative experiences stay with us again sometime.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
16.03.23
90%
Very happy with my stay. Will return
- Chambre100 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
Dear Guest,
We are happy about your great rating and thankful for sharing it with us as well as our future guests. How lovely to know that your stay at our Hotel was pleasant and our conveniences appreciated. We would be delighted to welcome you back again someday for another enjoyable time with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.03.23
93%
Muy positiva. Lo único que no me parecio cómodo es que la ducha y el lavabo esté integrado en la habitación.
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Guest,
We are grateful for your super rating and happy to know that you enjoyed a pleasant time at our Hotel. Hopefully we can welcome you back again someday and enable your next stay just as or even more delightful.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.03.23
100%
Our experience was great. The staff was very friendly and welcoming. The room was very neat and clean. The breakfast was also nice.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Mr. Ranli,
Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
15.03.23
100%
molto soddisfacente, il personale è molto disponibile e gentile
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Guest,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
15.03.23
76%
Buono e comodo
- Chambre80 / 100
- Propreté60 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
Dear Beppe,
Thanks a lot for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.03.23
96%
Un hotel muy recomendable por sus servicios, limpieza y cercanía al centro.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport80 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Carmen,
Thanks a million for choosing our hotel for your recent trip. We are delighted that your positive impressions made you give us such a brilliant rating. Please recommend us to your friends and come back soon for another fantastic stay.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.03.23
82%
Overall experience was great! Very central location to things in both Buda and Pest, right next to the Basilika. The mirror reflecting the bathroom/shower area makes it a bit awkward for friends sharing a hotel space. The room was SO HOT, even at the lowest setting so we had to open the window which then allowed all of the street noise in. Room was very clean, staff friendly and helpful. Beds were a little too firm and pillows completely deflated when you rest your head on them.
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
- Restaurant80 / 100
Dear Guest,
Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
88%
Pretty
- Chambre60 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
- Restaurant100 / 100
Sehr geehrte Frau Glöß,
Toll, dass wir Ihren Wünschen sowie Vorstellungen fast vollständig gerecht werden konnten und Ihre Bewertung entsprechend positiv ausfiel. Hoffentlich dürfen wir schon bald wieder einmal Ihr Gastgeber sein, um Ihnen einen weiteren wunderbaren Aufenthalt zu ermöglichen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
13.03.23
88%
I had a lovely stay at your hotel.
The one area which could be improved is the opening times and selection available at the bistro. The food quality was very hit and miss... Pizzas were good, salads were terrible, everything else food wise in the bistro was just ok.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport80 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
- Restaurant40 / 100
Dear Timmons,
Many thanks for having stayed at our hotel and for sharing a super review. We are happy that you acknowledged our guest oriented service and most of our amenities which made your abidance enjoyable. Hopefully we will meet again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
100%
I do recommend this hotel.the best location ever.and easy to move around the city.modern and clean and most of all the staff was amazing if someone looking to visit Budapest H2 hotel is the best.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Efi,
We are happy that you gave your recent stay at our H2 Hotel a super rating which confirms your mostly delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
96%
Excellent! Friendly and helpful staff, clean and very nice rooms, excellent location.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
Dear Guest,
Thanks a million for giving us an amazing rating which is confirming the delightful impressions of your recent and pleasant stay with us. Please recommend us to your friends and come back soon for another wonderful time at our Hotel.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
76%
Our stay in H2 Hotel Budapest was really nice. Hotel has a great position in city center, really close to amazing St. Istvan Basilica and many restaurants. Good was also parking place in hotel. Due to reconstruction of the road around the hotel it was a bit difficult for us to find it. I would suggest to improve breakfast selection. Also add some option for people with intolerance (lactose or gluten). Room was nice and cosy but needed a bit renovation of bath corner and also the plaster was peeling off the wall in our room. Our overall experience was good because of great position and we would recommend this hotel to our friends.
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix100 / 100
- Petit-déjeuner40 / 100
Dear Zuzana,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
82%
Neu renoviertes Hotel, die Ausstattung (Betten, Böden, Bad und WC) alles neu, sehr positiv auch, kein abgestandener Geruch im Zimmer, wie in vielen anderen Hotels, Lift beim Hochfahren kann nur mit Schlüsselkarte benutzt werden, was ich bezüglich Sicherheit sehr positiv finde.
Allgemein kann aber gesagt werden, von allem etwas zu wenig, was einen rundum zufriedenen Aufenthalt ausmachen würde.
Nur ein paar Beispiele:
kein Mistkübel im WC (besonders als Frau aber notwendig), Zimmer viel zu warm;
beim Frühstückbufett keine Aufstriche, nur 1 Sorte Kuchen, allgemein etwas zu wenig Auswahl von allem;
beim Bistro am Abend jeweils nur 1 Person für gesamtem Bereich plus Check-in für ankommende Gäste zuständig (Bitte hier, wenn möglich eine 2. Person einstellen).
Beim Auschecken erst nach Verlangen eine Rechnung ausgestellt bekommen, sollte automatisch erfolgen;
Allgemein,
als Verbesserungsvorschlag und was nichts kosten würde:
die Freundlichkeit vom Personal in der Lobby könnte man noch verbessern, da man zb nicht automatisch begrüßt wird, wenn man vorbeigeht, sondern teilweise nur, wenn man selbst vorher freundlich grüßt.
Als Beispiel noch hier, als ich einen Morgenspaziergang machte und zurück ins Hotel zum Zimmer ging, wurde ich vom Personal in der Lobby nur angesehen ohne Begrüßung, als ob ich nicht hier vorbei gehen dürfte.
Abschließend:
Bitte das Personal in Sachen Begrüßung von Hotelgästen nachschulen.
Ich, und sicher auch andere Gäste sollten nicht ungegrüßt ernst angesehen werden, wenn sie in ihr Zimmer gehen wollen. Kenne das von anderen Hotels nicht und würde bis jetzt immer freundlich vom Personal gegrüßt.
Alles im allen ein sehr sauberes Hotel und empfehlenswert. 👍🙂
- Chambre80 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
- Restaurant80 / 100
Lieber Gast,
vielen Dank für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihre Zeit bei uns insgesamt angenehm war und die positiven Eindrücke überwiegen konnten. Wir wären begeistert, Sie schon bald wieder einmal willkommen heißen zu dürfen, um Sie, wie die meisten unserer Gäste, vollständig vom Komfort unseres Hauses überzeugen zu können.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
13.03.23
96%
Modern, super clean and super central location. Decent size room, good breakfast
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
Dear Cristina,
Thanks a million for staying at our hotel and for giving your experiences such a brilliant rating. We are delighted that you enjoyed your abidance and highly appreciated our conveniences as well as amenities. Please come back soon for another wonderful time with us.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
93%
Ottimo albergo e personale gentilissimo ed efficiente.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport60 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Guest,
How lovely to know that you enjoyed a pleasant stay at our hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance.
Warmest regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
85%
Great value for money. It would have been great if there was a small fridge and small closet in the room
- Chambre80 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport60 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
- Restaurant80 / 100
Dear Shir,
Thank you very much for your great rating. It was our pleasure to have satisfied almost all of your expectations which made your time with us pleasant and enjoyable. We look forward to enable your next stay just even more delightful and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
96%
Amazing experience. I had a group booking of 19 people. The rooms were fabulous, breakfast gorgeous, staff so friendly and helpful. Hotel was in a great location. Would highly recommend to anyone not just groups.
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
Dear Tara Ferry,
Many thanks for your recent stay and awesome rating. We are more than happy that you acknowledged our conveniences just as much as our excellent service features which all together made your abidance so delightful. Please recommend us to your friends and visit us again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
100%
Really excellent
- Chambre100 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix100 / 100
- Petit-déjeuner100 / 100
Dear Mr. Flaherty,
We are grateful for your fantastic rating as it shows that you had a brilliant time with us. It was our pleasure to have satisfied your expectations and we hope to welcome you back again soon for another wonderful stay.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
12.03.23
Notre indice de satisfaction client
Note moyenne