Valoraciones: H2 Hotel Berlin Alexanderplatz
¡Descubra lo que piensan los huéspedes sobre nuestro H2 Hotel Berlin Alexanderplatz.
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Vista general de las valoraciones: esto es lo que dicen nuestros huéspedes sobre el H2 Hotel Berlin Alexanderplatz
Valoración total de 2863 valoraciones
Testimonios de los huéspedes:
„Desayuno muy rico” dijeron 843 invitados
„Ubicación perfecta” dijeron 1273 invitados
„Habitaciones atractivas” dijeron 1047 invitados
„Gran precio” dijeron 1069 invitados
„Personal muy cortés” dijeron 1172 invitados
76%
- Habitación80 / 100
- Ubicación100 / 100
- Limpieza80 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Dear Mariateresa,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
19.04.23
68%
La verdad que por el precio la habitación era pequeña, 4 literas para una familia resultaba un poco agobiante. El parking no tiene capacidad suficiente para todos los huespedes y el parking alternativo que ofrecen queda lejos del alojamiento
- Habitación40 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Dear Juan Carlos,
Thank you for reviewing your stay experiences at our modern H2 Hotel. We are very sorry that the size of your quadruple room didn't meet your expectations although a detailed description of our family rooms including pictures can be found on our homepage and various other online booking portals. For your future visit we would like to recommend booking 2 rooms with adjoining door for more space or otherwise one of the beautiful and spacious suites at our adjoining H4 Hotel. Furthermore we regret that you found the alternative car park which is about 3 minutes walking distance from us to be too far away. Still we hope to meet again someday at one of our H-Hotels in Berlin to improve your impressions.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
17.04.23
80%
I was here before and the inly thing I missed, was the welcome message on the screen of TV - first time when I was here I was welcomed this way and it was a thing to remember.
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza60 / 100
- Desayuno80 / 100
- Restaurante80 / 100
- Relación calidad/precio80 / 100
- Servicio100 / 100
Dear guest,
Thank you for giving your recent stay a nice review. We are glad that you had a pleasant time with us and liked our great advantages. Your hints also are appreciated and will be considered. Please accept our apologies for the inconveniences and visit us again someday for a more enjoyable abidance.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
16.04.23
63%
- Habitación60 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno40 / 100
- Relación calidad/precio40 / 100
- Servicio60 / 100
Dear Crister,
Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of the great comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
16.04.23
76%
For location the price was reasonable. But wouldn’t recommend or stay again if visiting Berlin.
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza100 / 100
- Desayuno60 / 100
- Relación calidad/precio80 / 100
- Servicio60 / 100
Dear guest,
Thank you for your recent stay and for sharing your online review. Even though not everything was to your satisfaction we are still glad to have enabled your abidance overall enjoyable. We hope for another opportunity to improve your impressions and win you with our great advantages during a future visit.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
16.04.23
80%
Goed
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno80 / 100
- Relación calidad/precio80 / 100
- Servicio100 / 100
Dear guest,
thanks for giving your recent stay at our hotel a good 80% rating. We are glad to have satisfied your expectations and provided you a pleasant time. Hopefully we can welcome you back again someday to fully convince you of our excellent service features and warm hospitality.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
15.04.23
80%
Molto buono ma con alcuni margini di miglioramento
- Habitación60 / 100
- Ubicación80 / 100
- Limpieza60 / 100
- Desayuno100 / 100
- Relación calidad/precio80 / 100
- Servicio100 / 100
Dear Barbara,
Thanks a lot for choosing our hotel for your recent trip to Berlin and for sharing your impressions. Regarding to your kind words and good rating we are glad that apart from mentioned inconveniences which we regret your stay with us was pleasant overall. Please be assured that your meaningful feedback will be discussed with our cleaning team to improve their service features and we apologize for the occurred discomfort. Hoping to welcome you back again someday for a more enjoyable abidance we remain with best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
12.04.23
70%
- Habitación60 / 100
- Ubicación60 / 100
- Limpieza100 / 100
- Desayuno60 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Dear Roberto,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 70% rating and glad to know that generally you enjoyed your time with us. However we regret that our breakfast didn't fully meet your expectations. In addition to sweet spread like jam as well as chocolate we actually do offer yeast braid which is similar to Brioche and intended to replace croissants or cake. We are sorry that it didn't please your claim for pastries and we will forward your notes to our head chef. Hopefully we can welcome you back again someday and fully win you with our great advantages.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
80%
Allgemeinen Eindruck ist gut.
- Habitación60 / 100
- Ubicación100 / 100
- Limpieza60 / 100
- Desayuno60 / 100
- Relación calidad/precio100 / 100
- Servicio100 / 100
Lieber Gast,
besten Dank für das freundliche Feedback zu Ihren Aufenthaltserfahrungen in unserem H2 Hotel. Wie schön, dass es Ihnen bei uns gefallen hat und Sie überwiegend positive Eindrücke sammelten. Ihre Anmerkungen schätzen wir ebenso sehr und nehmen uns diese zur Optimierung zu Herzen. Bitte entschuldigen Sie die Unannehmlichkeiten und besuchen uns eines Tages erneut, damit wir Sie vollständig für uns gewinnen können.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
11.04.23
80%
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno80 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Dear guest,
We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
74%
Just fine
- Habitación40 / 100
- Ubicación100 / 100
- Limpieza80 / 100
- Desayuno100 / 100
- Restaurante60 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Dear Heida,
Thank you for rating on your recent stay and for sharing your kind thoughts. We are glad that you enjoyed a pleasant time at our modern hotel overall. On the other hand we would like to apologize for the bad smell in your bathroom. Generally it is just the siphon, which does not sit on the drain properly and can easily be fixed. As a matter of course we will check the issue immediately and hopefully we can welcome you back again someday for a more delightful abidance.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
80%
Ein sehr schönes zentrales Hotel
- Habitación80 / 100
- Ubicación100 / 100
- Limpieza60 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Lieber Gast,
besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt in unserem H2 Hotel insgesamt positiv zu bewerten. Wir sind froh, dass Sie sich bei uns wohl fühlten und die Vorzüge unseres Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in Ihrem Zimmer, entschuldigen wir uns hingegen aufrichtig. Dies entspricht keinesfalls unserem üblichen Qualitätsniveau, sowie Anspruch an uns selbst. Ein Gespräch mit unserer leitenden Hausdame wird hierzu erfolgen, damit wir sicherstellen können, dass einwandfreie Sauberkeit zu jeder Zeit gegeben ist. Hoffentlich dürfen wir eines Tages erneut Ihr Gastgeber in Berlin sein, um Ihnen zu beweisen, dass Sie sich bei uns rundum wohl fühlen können.
Herzliche Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
10.04.23
71%
Overall was good and nice, although my thoughts are there's space for improvement.
TV Sports channel in the room was a very good surprise!
- Habitación60 / 100
- Ubicación100 / 100
- Limpieza80 / 100
- Desayuno60 / 100
- Restaurante80 / 100
- Relación calidad/precio60 / 100
- Servicio60 / 100
Dear Jorge,
Thank you for reviewing your recent stay at our hotel. We are happy to know that you overall enjoyed your time with us. Please be informed that actually all of our comfort rooms are equipped with twin beds which makes your request for a double bed just not accomplishable. Fortunately though all beds can easily be pushed together and additional pillows are available on request. Rest assured that our guest’s requests always are respected and considered but can only be fulfilled due to availability on the arrival day. That’s why we can't and actually never do guarantee any room preferences in advance. In case we are not able to fulfill a wish straight away we do always offer a room change the next day or as soon as the possibility is given. We kindly ask for your understanding and hope to meet again someday for a more enjoyable abidance.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
09.04.23
80%
- Habitación80 / 100
- Ubicación100 / 100
- Limpieza100 / 100
- Desayuno60 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Dear guest,
Thank you for posting a good review of your recent stay. We are glad that you enjoyed your time with us and appreciated our conveniences. Please come back soon and allow us to even improve your impressions.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
08.04.23
80%
- Habitación60 / 100
- Ubicación100 / 100
- Limpieza80 / 100
- Desayuno80 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Lieber Herr Bleil,
wir danken Ihnen für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihnen die Vorzüge unseres Hauses gefallen haben und Sie sich insgesamt wohl fühlten. Damit wir Sie vollständig für unser modernes H2 Hotel gewinnen können, hoffen wir, bald wieder einmal Ihr Gastgeber sein zu dürfen.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
07.04.23
80%
Het was een goed verblijf. Het was fijn dat we overal dichtbij zaten.
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno80 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Dear Lieve,
We are thankful for your efforts to share a kind review which confirms the positive impressions of your recent stay. Next time we would like to fully convince you of our great advantages as well as excellent hospitality and hope to meet again.
Best regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
07.04.23
80%
Et rigtig fint hotel
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno80 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Dear Karsten,
Thanks a lot for choosing our hotel for your recent stay in Berlin and for sharing a kind review. Nice to know that you enjoyed your time with us and appreciated our conveniences. Please come back again someday and allow us to fully win you with our great advantages.
Sincerely,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
06.04.23
80%
- Habitación80 / 100
- Ubicación100 / 100
- Limpieza80 / 100
- Relación calidad/precio80 / 100
- Servicio60 / 100
Lieber Herr Schaffer,
wir danken Ihnen, uns, hinsichtlich Ihrer Aufenthaltserfahrungen, gut bewertet zu haben und sind froh, dass Sie in unserem H2 Hotel eine erholsame Zeit verbrachten. Schade nur, dass unser sonst so beliebtes Frühstücksbuffet nicht Ihren Geschmack traf. Gern hätten wir gewusst, inwiefern wir die Auswahl und Qualität unserer Speisen optimieren können, um Ihren Vorstellungen noch mehr zu entsprechen. Wir würden uns freuen, Sie eines Tages erneut willkommen heißen zu dürfen, um Ihre Eindrücke dahingehend zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
06.04.23
80%
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Relación calidad/precio80 / 100
- Servicio80 / 100
Lieber Gast,
vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem Hause. Wie schön, dass unsere Annehmlichkeiten überzeugten und Sie sich bei uns wohl fühlten. Damit wir Sie sogar vollständig von unseren tollen Vorzügen überzeugen können, hoffen wir auf ein Wiedersehen.
Beste Grüße aus Berlin,
Ihr Team von den H-Hotels //
Linda Prutz - Online Reputation Manager
05.04.23
76%
Het was een super verblijf met heel vriendelijk personeel. Het ontbijt was heel druk, was een beetje hectisch. Het personeel ruimde de tafels af soms iets te snel. Gaf niet altijd een rustgevend gevoel.
- Habitación80 / 100
- Ubicación80 / 100
- Limpieza80 / 100
- Desayuno60 / 100
- Relación calidad/precio60 / 100
- Servicio80 / 100
Dear Wendy,
Thank you for giving your recent stay a nice review. We are glad that you had a pleasant time with us and liked our great advantages. Your hint also is appreciated and will be discussed with our breakfast team. Please accept our apologies for the inconveniences and visit us again someday for an even more enjoyable abidance.
Kind regards,
Your team from the H-Hotels //
Linda Prutz - Online Reputation Manager
05.04.23
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