Recensione: H+ Hotel München
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Valutazione complessiva di 2261 recensioni
Dichiarazioni degli ospiti:
"Personale molto amichevole" hanno detto 830 ospiti.
"Colazione perfetta" hanno detto 429 ospiti.
"Eccellente prezzo" hanno detto 749 ospiti.
"Camere attraenti" hanno detto 777 ospiti.
"Molto vicino alla stazione" hanno detto 793 ospiti.
88%
I stayed at H+ Hotel for three nights during the Bauma period, paying a high rate due to the event. On the first night, it was extremely cold, and I discovered that the heating system in my room was not working. A staff member at the front desk confirmed the issue.
The next day, I reported it again to the front desk, and they said someone would check and fix it. However, after that, no further action was taken.
Although the stay was otherwise satisfactory—the room was clean and well-maintained—I was very disappointed that no steps were taken to resolve the heating issue. I had to sleep in thick clothes and under extra blankets for all three nights, which made it very difficult to rest comfortably. It was a stressful and uncomfortable experience when it should have been relaxing.
I hope you take this feedback seriously to ensure better service in the future.
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Wifi / WLAN100 / 100
- Prezzo80 / 100
Dear Guest,
Thank you very much for taking the time to share your feedback about your stay with us. We are truly sorry to read that you experienced issues with the heating during your stay and that your concern was not resolved to your satisfaction.
Please rest assured that this does not reflect the standard of service and hospitality we strive to provide. We fully understand how uncomfortable and disappointing this experience must have been for you.
We take your feedback very seriously and will thoroughly review the incident with the responsible team to ensure that such situations are handled promptly and professionally in the future.
Despite the inconvenience, we sincerely appreciate your kind words regarding the cleanliness of the room. We would be grateful for the opportunity to welcome you again in the future and to provide you with the high standard of quality you rightfully expect from us.
Sincerely,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
13.04.25
83%
- Camera80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Posizione80 / 100
- Wifi / WLAN100 / 100
Lieber Herr Gommrsbach,
schön zu lesen, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine
große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute und
verbleiben mit freundlichen Grüßen
Ihr Team von den H-Hotels,
Michelle Steinegger - online Reputation Assistent West
11.04.25
88%
- Camera80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo60 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank, dass Sie sich die Mühe gemacht und diese freundliche Bewertung verfasst haben. Wie
schön, dass Sie sich insgesamt bei uns wohl gefühlt haben. Wir hoffen, wir können Sie bei Ihrem
nächsten Besuch sogar noch mehr begeistern und freuen uns auf ein baldiges Wiedersehen.
Schöne Grüße aus München,
Ihr Team von den H-Hotels,
Michelle Steinegger - online Reputation Assistent West
11.04.25
96%
Very good
- Camera80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Knut,
Thank you very much for your stay at our hotel and for your very good online review. It was a pleasure for us to overall satisfy your expectations and we appreciate your lovely comment. See you soon.
Best regards,
Your H-Hotels Team,
Anika Müller - Online Reputation Manager
11.04.25
100%
We were a group of 13 rooms and we are happy that we choos this hotel. The staff very helpfull. We will come again
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear guest,
Thank you for your wonderful review! We are delighted that you and your group had a pleasant stay with us and were satisfied with the service provided by our team. We would be delighted to welcome you back on your next stay.
See you soon and all the best,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
11.04.25
88%
Es war gut
- Camera100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
wir haben uns über Ihren Besuch und Ihr dickes Lob riesig gefreut! Vielen herzlichen Dank für diese tolle Bewertung! Nichts liegt uns mehr am Herzen, als dass sich unsere Gäste in unserem Haus so richtig wohl fühlen und uns in guter Erinnerung behalten. Wir freuen uns also schon sehr auf Ihren, hoffentlich baldigen, nächsten Aufenthalt in München.
Sonnige Grüße,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
11.04.25
48%
The mattress was very good. The room, except shower was clean.
The area was really bad.
- Camera40 / 100
- Posizione80 / 100
- Pulizia40 / 100
- Servizio40 / 100
- Prezzo40 / 100
Dear Guest,
Thank you for your feedback and for taking the time to share your impressions with us. We are very sorry that your stay was not entirely satisfactory and apologize for the inconvenience you experienced regarding the cleanliness and amenities of the room. This does not meet our usual standards.
We have noted your comments regarding the mattress, shower, and room amenities and will ensure that such deficiencies are promptly addressed in the future. Your feedback regarding the service at the reception is also very valuable to us, and we will share it with our team.
We are sorry that your expectations regarding value for money were not met. We would be pleased if you would give us the opportunity to convince you of our usual standards during a future booking.
Sincerely,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
10.04.25
92%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
vielen Dank für die tolle Bewertung Ihres Aufenthaltes in unserem Hause. Es war uns eine Ehre, Ihr Gastgeber gewesen zu sein und Ihren Vorstellungen fast vollständig entsprochen zu haben. Schon heute freuen wir uns darauf, Ihren nächsten Besuch sogar noch angenehmer zu gestalten.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
10.04.25
88%
Good
- Camera80 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione100 / 100
Dear SUN,
How lovely to know that you enjoyed a pleasant stay at our hotel. With our personalized service and warm hospitality we would be delighted to welcome you back again soon for another great abidance.
Warmest regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.04.25
80%
- Camera60 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo40 / 100
- Posizione100 / 100
Dear Guest,
We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable hotel. Please visit us again someday and re-experience our great hospitality.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.04.25
100%
Everything was perfect. We will come for sure again.
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Colazione100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thanks a million for giving your recent stay such a super rating. We are more than happy that you enjoyed a pleasant time at our hotel and experienced an excellent service as well as warm hospitality. Please come back soon for another delightful abidance with us in great ambience and central location.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.04.25
70%
o.k.
- Camera80 / 100
- Posizione80 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Colazione40 / 100
- Wifi / WLAN60 / 100
- Prezzo80 / 100
Lieber Gast,
vielen Dank, dass Sie sich die Zeit nahmen, unser Haus gut zu bewerten. Wir sind froh, dass die meisten unserer Annehmlichkeiten Ihren Geschmack trafen und Ihren Aufenthalt erholsam werden ließen. Auf Ihren nächsten Besuch, wo wir Sie gern noch mehr begeistern möchten, freuen wir uns schon heute.
Beste Grüße aus München,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
08.04.25
84%
Hotel mit sehr kompetentem Personal. Die Einstufung als 4-Sterne Hotel überraschte mich.
- Camera60 / 100
- Posizione80 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
Lieber Gast,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
08.04.25
96%
Very nice Hotel for a Short stay
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo80 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thanks a million for your brilliant rating. We are more than happy that during your stay at our hotel you experienced an excellent service and warm hospitality which made your abidance delightful. Please come back again soon for another enjoyable time with us in great atmosphere.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
08.04.25
100%
So fucking good!!!!
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
Dear Hans,
We couldn't be more enthusiastic about your amazing review. Thanks a million for letting us as well as our future guests know that your stay at our hotel was delightful and associated with such fantastic impression. Gladly we will share your lovely feedback with our entire team and we can't wait to welcome you back again for another memorable abidance in Munic.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
08.04.25
100%
- Camera100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Prezzo100 / 100
- Posizione100 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are thrilled about your amazing rating and delighted to know that your stay at our Hotel was such a success. Please come back again soon and allow us to enable your abidance just as pleasant.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.04.25
76%
Good
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Prezzo60 / 100
- Posizione80 / 100
Dear Guest,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.04.25
88%
Very pleasant!!
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Wifi / WLAN80 / 100
- Prezzo100 / 100
Dear Guest,
We are happy that you gave your recent stay at our H+ Hotel a super rating which confirms your mostly delightful impressions. It was our pleasure to have satisfied your expectations in almost every way and we hope to welcome you back again someday for another or even more enjoyable time with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
05.04.25
63%
Minimiertes Angebot in allen Aspekten, die waren soweit ok.
Tasten bei der Lift Steuerung defekt.
- Camera40 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Servizio40 / 100
- Colazione80 / 100
- Wifi / WLAN60 / 100
- Prezzo60 / 100
Lieber Gast,
wir bedauern zutiefst, Ihren Erwartungen an einen erholsamen Aufenthalt in unserem H+ Hotel nicht entsprochen zu haben. Ihr Feedback wissen wir daher zu schätzen, da es für uns sehr hilfreich ist, tägliche Optimierungsprozesse erfolgreich umzusetzen. Bitte entschuldigen Sie all die Unannehmlichkeiten, welche Ihnen aufgrund genannter Kritikpunkte entstanden sind und seien Sie versichert, dass wir Ihre Anmerkungen mit den zuständigen Abteilungsleitern besprechen, damit Geschehnisse, wie von Ihnen beschrieben, in Zukunft nicht noch einmal vorkommen. Das Wohl unserer Gäste liegt uns wirklich sehr am Herzen und wir arbeiten täglich daran, unserem hohen Standard zu entsprechen. Über den Hinweis, über die Knöpfe des Fahrstuhles, danken wir Ihnen und können versichern, dass wir im engen Austausch mit der Zuständigen Firma stehen, um Besserung zu generieren. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom hohen Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
05.04.25
76%
- Camera60 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Prezzo80 / 100
- Posizione80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thanks a lot for giving us a great rating. How nice to know that your stay at our hotel was enjoyable and your experiences associated with positive thoughts. Hopefully we will meet again someday for another pleasant time in nice ambience.
Warm regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
05.04.25
Il nostro Indice di Customer Satisfaction
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