Évaluation: H2 Hotel Budapest
Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.
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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest
Note totale sur 2035 évaluations
Témoignages:
«Personnel très sympathique» a déclaré 802 invités
«Chambres très agréables» a déclaré 805 invités
«Petit-déjeuner très copieux» a déclaré 679 invités
«Situation idéale» a déclaré 816 invités
«Prix parfait» a déclaré 801 invités
76%
very good. room cleaning service personsl is rudw unpolite too loud.
- Chambre60 / 100
- Propreté100 / 100
- Service60 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful.
Warm regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.02.24
76%
Muy buena
- Chambre100 / 100
- Propreté100 / 100
- Service60 / 100
- Petit-déjeuner40 / 100
- Localisation80 / 100
- Prix80 / 100
- Wifi / Connexion à Internet100 / 100
Dear Daniel,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.02.24
73%
Adequate for the price
- Chambre60 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet80 / 100
Dear Carlos,
Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
02.02.24
64%
- Chambre80 / 100
- Propreté100 / 100
- Service20 / 100
- Localisation40 / 100
- Prix80 / 100
Dear Alicia,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
70%
- Chambre80 / 100
- Propreté100 / 100
- Service40 / 100
- Petit-déjeuner80 / 100
- Localisation60 / 100
- Prix60 / 100
- Wifi / Connexion à Internet100 / 100
Dear George,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
16.01.24
73%
Good
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport60 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
11.01.24
76%
Good
- Chambre100 / 100
- Propreté60 / 100
- Service60 / 100
- Localisation100 / 100
- Prix60 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
10.01.24
76%
Sehr sauber und angnehm
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet100 / 100
Lieber Gast,
vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
09.01.24
80%
Mi sono trovata bene, personale gentile e cortese
- Chambre60 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix100 / 100
- Petit-déjeuner80 / 100
- Wifi / Connexion à Internet40 / 100
Dear Martina,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
07.01.24
63%
Overall experience was OK, but not great. Rooms are bad isolated, you hear everything from the hall to the inside of the room. The policy of the hotel is bad, first they did not accept EUR as payment which on the end is OK, but to not let me in the room to leave the luggage there and go to the city to exchange money as normal people was not OK. So we had to search at afternoon in the crowded city for exchange offices and wait there for like 30-45min to exchange the money and walk again 15min to the hotel. The deposit was told to be freezed on credit card of amount of ca. 26€, but on the end they took it from my credit card even thought iasked receptinost twice. Still did not receive the money back from the hotel for the deposit. The waitresses were not cleaning the tables on breakfast and there were no knives at 10:00 am, and only 3 plates were left clean.
- Chambre80 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport60 / 100
- Prix60 / 100
- Petit-déjeuner40 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.01.24
71%
Discreto
- Chambre80 / 100
- Propreté60 / 100
- Service80 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Restaurant60 / 100
- Wifi / Connexion à Internet100 / 100
Dear Stefano,
Thanks for choosing our modern city hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
63%
We had very noisy neighbors and this was mostly throughout the entire stay. This is not the hotel fault however i believe the walls are not very well sound insulated and sounds from rooms and corridors are easily heard. Another thing was that the room had 4 bunk beds. This was not something I was looking for and when i booked it said 4 beds for 4 people. It did not mention bunk beds so i assumed a double bed and 2 single or 4 single beds but not bunk beds. Also the bunkbeds are very unsafe especially for children, they can easily fall from the sides or end.
- Chambre40 / 100
- Propreté80 / 100
- Service60 / 100
- Liens de transport80 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 63% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
73%
Breakfast was the same every day and not a lot of choices for vegetarians. There were not any slippers and tea/coffee in the room. On the other hand, hotel has a good location and room was extremely cleaned.
- Chambre60 / 100
- Propreté100 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.01.24
73%
Good
- Chambre80 / 100
- Propreté80 / 100
- Service80 / 100
- Liens de transport80 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
Good to know that you overall enjoyed staying at our Hotel. We are thankful for your positive rating and with our modern ambience as well as personalized service we would be happy to welcome you back again someday for an even more comfortable abidance.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.01.24
63%
New building so nice room, but completely unsatisfied with services offered.
- Chambre40 / 100
- Propreté80 / 100
- Service40 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
31.12.23
76%
El hotel me ha gustado pero me ha parecido precio alto para los servicios que presta el hotel
- Chambre80 / 100
- Propreté100 / 100
- Service60 / 100
- Liens de transport100 / 100
- Prix60 / 100
- Petit-déjeuner60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Guest,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.12.23
80%
- Chambre60 / 100
- Propreté80 / 100
- Service80 / 100
- Petit-déjeuner100 / 100
- Localisation100 / 100
- Prix60 / 100
- Wifi / Connexion à Internet100 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.12.23
80%
Mostly everything ok. The bad things were as follows: The room doors are a big fail, we could hear everything from the hall. The bistro didn't have the food that we wanted from the menu. They also didn't have the daily offer that should be there according to the menu. we noticed that the pizzas that are offered are frozen pizzas. A big disappointment.
- Chambre80 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport80 / 100
- Prix80 / 100
- Petit-déjeuner100 / 100
- Restaurant20 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.12.23
66%
- Chambre100 / 100
- Propreté100 / 100
- Service40 / 100
- Petit-déjeuner20 / 100
- Localisation80 / 100
- Prix60 / 100
- Wifi / Connexion à Internet80 / 100
Dear Sarah,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.12.23
76%
Positive overall, however the breakfast quality was very poor
- Chambre60 / 100
- Propreté100 / 100
- Service100 / 100
- Liens de transport100 / 100
- Prix80 / 100
- Petit-déjeuner20 / 100
- Wifi / Connexion à Internet100 / 100
Dear guest,
We were very pleased to receive your positive review, but we will also discuss and evaluate your suggestions internally. Thank you very much for your comment!
We look forward to welcoming you to our hotel again in the future.
Best regards,
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
27.12.23
Notre indice de satisfaction client
Certificat de
- Service d'évaluation indépendant
- Évaluations de véritables clients sans manipulation
Note moyenne