Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Vous trouverez ici un aperçu des évaluations de l'hôtel par nos clients.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 1750 évaluations

Nos dernières notations:

1387 évaluations, afficher
302 évaluations, afficher
44 évaluations, afficher
16 évaluations, afficher
1 évaluations, afficher

Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Localisation

Propreté

Service

Price

Petit-déjeuner

Restaurant


100%

De: Anonyme03.06.25

Excellent
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    100 / 100
Dear Guest, Thank you very much for your excellent review and the positive feedback on all aspects of your stay. We are delighted to see that you were completely satisfied with our room, the central location, the cleanliness, the service, and the value for money. Your praise motivates our entire team and confirms that we are on the right track to providing our guests with a pleasant stay. We hope to welcome you back soon. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

03.06.25


91%

De: Anonyme03.06.25

Ein schönes Hotel. .Super gut gelegen. Tolles Personal, sehr freundlich.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    60 / 100
  • Localisation
    100 / 100
  • Price
    100 / 100
Lieber Gast, herzlichen Dank für Ihre wunderbare Bewertung und die lobenden Worte zu unserem Hotel sowie dem freundlichen Team. Es ist für uns eine Freude zu lesen, dass Ihnen sowohl die zentrale Lage als auch der Service zugesagt haben. Besonders Ihre positive Einschätzung zu Sauberkeit und Preis-Leistungs-Verhältnis wissen wir sehr zu schätzen. Wir würden uns sehr freuen, Sie bald wieder bei uns begrüßen zu dürfen und Ihnen erneut einen angenehmen Aufenthalt zu bereiten. Herzliche Grüße, Ihr Team von den H-Hotels Sergej Rosenberg - Online Reputation Manager

03.06.25


100%

De: Chatzi01.06.25

Amazing
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Prix
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you very much for giving your stay such an excellent review. We are delighted to know that you enjoyed our service, amenities, and cleanliness, and that you had a thoroughly enjoyable stay with us. We hope to welcome you back soon to ensure you have another wonderful stay in the heart of Budapest. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

01.06.25


33%

De: Anonyme31.05.25

Not good
  • Chambre
    20 / 100
  • Propreté
    40 / 100
  • Service
    40 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    40 / 100
  • Localisation
    40 / 100
  • Price
    20 / 100
Dear Misheal Shinoda, Thank you for taking the time to share your impressions of your stay with us. We are very sorry to hear that your experience with our modern rooms, cleanliness, and service was so unsatisfactory and did not meet your expectations. We take your feedback very seriously and regret that we were unable to convince you of our quality standards. We will carefully evaluate your comments to explore possible improvements and provide a more pleasant hotel experience in the future. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

31.05.25


56%

De: Anonyme31.05.25

The location was great, but unfortunately the service did not live up to expectations
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    20 / 100
  • Localisation
    100 / 100
  • Price
    40 / 100
Dear Anita Christensen, Thank you very much for sharing your experience with us and giving us the opportunity to further improve our service. We are pleased to hear that our central location and the cleanliness of the hotel met your expectations. We regret to note that the service at the reception clearly fell short of your expectations. The long wait due to understaffing is clearly not up to our standards, and we apologize for any inconvenience. Your feedback is extremely valuable to us and will be evaluated by the team to avoid similar situations in the future. We have also noted the lack of coffee or tea making facilities in the room. Our H2 concept deliberately includes a reduced range of additional services, but we will incorporate your comment into our further considerations to enhance guest comfort. We hope that you will give us another opportunity at a later date to impress you with our hospitality and improved service. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

31.05.25


84%

De: Alex J.31.05.25

The staff were friendly and the location was desirable. My o ly complaints were the cleanliness of the room and having our room changed the last minute.
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    100 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear Alex Juhasz, Thank you, first of all, for choosing our hotel for your stay and for taking the time to describe your impressions in detail. We are very pleased to hear that the friendliness of our team and our central location, in particular, contributed positively to your visit. We would also like to thank you for the praise you gave to our reception staff – this is a great motivation for our entire team. We would like to take particular care of your comments regarding the cleanliness of the room and the last-minute room change. We regret that the cleaning during your stay did not meet your expectations and that the floors were not consistently maintained. We also understand how unpleasant a last-minute room change can be and apologize for any inconvenience. Your honest feedback helps us to further improve our processes and provide an even more pleasant stay for all guests. We hope that your positive impressions outweigh the negative ones and that we can fully impress you on a future occasion. Best regards, Your H-Hotels team Sergej Rosenberg - Online Reputation Manager

31.05.25


76%

De: Anonyme30.05.25

Very convenient and practical, especially for parking. Would recommend it and stay there again.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear Guest, Thank you for taking the time to share your impressions of your stay with us. We are delighted to read that you found our parking garage particularly convenient and would recommend your stay to others. We particularly appreciate your praise for the cleanliness of our hotel and the convenient parking options, which helped you arrive in the city center in a relaxed manner. At the same time, we have carefully taken note of your comments regarding the annoying fan in the room and the slow checkout process. We hope you will give us the opportunity to welcome you again on a future trip to Budapest and to fully share your impressions. Best regards, Your H-Hotels Team Sergej Rosenberg - Online Reputation Manager

30.05.25


100%

De: Anonyme28.05.25

I will recommand in totall this hotel for city trip so much
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    100 / 100
Dear guest, Thanks a million for sharing beautiful feedback of your recent stay at our H2 Hotel. We are delighted that our modern comfort and great service features met your prospects just as much as our warm hospitality. Please come back again someday and re-experience another wonderful time with us in the heart of Budapest. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


96%

De: Otmar28.05.25

In diesem Hotel stimmt alles! Sehr empfehlenswert!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Lieber Otmar, tausend Dank, dass Sie sich die Mühe gemacht haben, dieses wunderbare Feedback zu teilen. Wir sind glücklich, dass Sie sich in unserem Hause so wohl fühlten und unsere Annehmlichkeiten wertschätzten. Schon heute freuen wir uns auf ein Wiedersehen, um Sie mit tollem Service, sowie herzlicher Gastfreundschaft erneut zu begeistern. Beste Grüße aus Budapest, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

28.05.25


80%

De: Anonyme27.05.25

Good.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear guest, Thank you for letting us know that your stay at our city hotel was associated with overall positive impressions. We appreciate your good rating and to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


86%

De: Halder M.27.05.25

Insgesamt gut und dem Preis angemessen - von den erwähnten Punkten abgesehen.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Lieber Herr Halder, wir danken Ihnen für Ihren Aufenthalt und Ihre Zeit, eine tolle 87% Bewertung abzugeben. Wie schön, dass Sie überwiegend positive Eindrücke sammelten und sich in unserem H2 Hotel wohl fühlten, auch wenn nicht alles überzeugte. Ihre Anmerkungen werden wir zum Anlass nehmen, mit unseren Kollegen Rücksprache zu halten. Wir würden uns freuen, Sie bald wieder einmal als unseren geschätzten Gast willkommen heißen zu dürfen. Beste Grüße, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


86%

De: Andy S.27.05.25

Overall, our stay was okay. However, I would suggest upgrading the pillows for more comfort. Also, the directions to the parking garage could be clearer, as the navigation system consistently leads to a different only one-way side street of the hotel.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear Andy, Many thanks for your nice review. Good to know that you had a pleasant stay with us and liked our conveniences. Your meaningful notes also are appreciated and will be considered. Hoping to meet again someday we remain with kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


64%

De: Anonyme27.05.25

  • Chambre
    60 / 100
  • Propreté
    40 / 100
  • Service
    80 / 100
  • Localisation
    60 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear guest, Thank you for rating on your recent stay at our modern city hotel. Good to know that your positive impressions prevailed. However, we regret that obviously not everything met your expectations. To improve our service features and conveniences we would have liked to know what we can do better in your opinion to leave better impression. During a future visit we want to convince you of our great quality level and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


93%

De: Anonyme27.05.25

I’d do it all over again
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear guest, We are very grateful for your fantastic review. It was our pleasure to have satisfied your expectations of a wonderful stay and we could not be happier about your beautiful feedback. Please recommend us to your friends and come back someday for another delightful time at our modern city hotel in lively Budapest. Kind regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

27.05.25


93%

De: Verena M.25.05.25

Neues modernes Hotel in zentraler Lage
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Liebe Verena, haben Sie vielen Dank für Ihren Aufenthalt und das tolle Feedback. Wir freuen uns sehr, dass wir Sie von unseren Leistungen überzeugen konnten und hoffen, Sie eines Tages erneut bei uns im H2 Hotel begrüßen zu dürfen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben herzlichst aus Budapest, Ihr Team der H-Hotels Linda Prutz - Online Reputation Manager

25.05.25


96%

De: Savas K.24.05.25

Very good.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    80 / 100
Dear Savas, Thanks a million for leaving us and our future guests this lovely review. We are amazed about your praising words confirming your pleasant stay and we cannot wait to welcome you back again someday for another memorable time with us in great central location. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

24.05.25


80%

De: Anonyme23.05.25

good
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Localisation
    80 / 100
  • Price
    80 / 100
Dear guest, We are thankful for your good rating and glad to know that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.05.25


93%

De: Carlos S.23.05.25

Very good
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
  • Localisation
    100 / 100
  • Price
    100 / 100
Dear Carlos, Many thanks for your kind review. We are happy that your stay at our hotel was comfortable, and our conveniences appreciated. Please come back again someday for another pleasant and enjoyable time with us in best central location. Warm regards, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

23.05.25


48%

De: Anonyme22.05.25

Der allgemeine Eindruck ist eher negativ. Ich würde das nächste Mal ein anderes Hotel auswählen
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    20 / 100
  • Restaurant
    20 / 100
  • Wifi / Connexion à Internet
    80 / 100
  • Localisation
    80 / 100
  • Price
    60 / 100
Lieber Gast, wir bedanken uns für Ihren Aufenthalt in unserem H2 Hotel. Ihr konstruktives Feedback wissen wir ebenso zu schätzen, da es hilfreich ist, unsere täglichen Optimierungsprozesse miteinander zu besprechen und anschließend erfolgreich umzusetzen. Wir bedauern sehr, Ihren Erwartungen an einen erholsamen Aufenthalt nicht ganz entsprochen zu haben. Bitte entschuldigen Sie die Unannehmlichkeiten, welche Ihnen aufgrund beschriebener Umstände und Gegebenheiten widerfahren sind. Wir versichern Ihnen, dass wir Ihre Anmerkungen zum Anlass nehmen, mit den zuständigen Kollegen Rücksprache zu halten. Das Wohl unserer Gäste liegt uns sehr am Herzen und wir arbeiten täglich mit Leidenschaft daran, unserem Standard gerecht zu werden. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom Qualitätsniveau unseres Hauses zu überzeugen. Mit freundlichen Grüßen, Ihr Team von den H-Hotels Linda Prutz - Online Reputation Manager

22.05.25


96%

De: Anne B.22.05.25

A very fine experience
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Localisation
    100 / 100
  • Price
    100 / 100
Dear Anne, Thanks a million for spending your vacation at our modern city hotel and for sharing a brilliant review. We are delighted that you had a wonderful time with us and experienced warm hospitality as well as great comfort. Please come back again someday and let us enable your future stay just as pleasant. Sincerely, Your team from the H-Hotels Linda Prutz - Online Reputation Manager

22.05.25


Notre indice de satisfaction client
89%

Basé sur 1750 avis

Certificat de
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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