Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2342 évaluations

Nos dernières notations:
1899 évaluations, afficher
375 évaluations, afficher
46 évaluations, afficher
19 évaluations, afficher
3 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


70%

De: Anonyme20.02.24

Muy buena
  • Chambre
    80 / 100
  • Propreté
    40 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.02.24


76%

De: Anonyme19.02.24

Experiência incrível!
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.02.24


76%

De: Anonyme16.02.24

  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Localisation
    60 / 100
  • Prix
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


76%

De: Sandeep16.02.24

  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Sandeep, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

De: Laurent T.16.02.24

Dans l'ensemble, les chambres sont correctes, les seules problèmes que j'ai pu rencontrer est le lavabo bouché et des fuites au niveau du joint de la douche. Pour le petit déjeuné, je suis souvent déçu durant mes séjours. Les problèmes rencontrés sont: pain rassis très souvent, le week-end quasi rupture de pain à 10h00, uniquement une sorte de yaourt pas de choix possible, une seule machine à café qui fonctionne, distributeur de jus défaillant beaucoup d'eau et pas de jus, le service n'anticipe pas la rupture des articles, c'est à nous d'informer le service qu'il n'y a plus de confiture, de pate à tartiner chocolat ou de croissant, les tables ne sont pas nettoyées d'un client à un autre elles sont souvent souillées. Je suis adepte des omelettes le matin, mais je voulais vous faire part que gustativement elles ne sont pas très bonnes, je ne sais pas dire si vos omelettes sont faites avec des œufs frais, poudre d'œuf, ou autre. Le goût n'est pas très bon, d'ailleurs on peut voir qu'il y a souvent des retours dans les assiettes. Le week-end lors de gros affluence, les tables ne sont pas débarrassées mais ce n'est pas la fautes du service mais des clients qui ne respectent pas les consignes, certains clients doivent s'imaginer être dans un cinq étoiles. J'ai observé que cette semaine le parking a commencé à être nettoyé car il y avait des excréments à certain endroit. Très souvent le matin, les gros containers poubelles se trouvent devant la sortie de garage, pas possible de sortir sans les déplacer. Comme je l'ai mentionné plus bas, le personnel est très agréable, sympathique, engagé et arrangeant.
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Laurent, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

De: ham j.12.02.24

Ce n'est pas un hôtel de charme, beaucoup de monde. Pour le petit déjeuner, il manque de tout à partir de 9h30 : plus de pain et de fruits. Nous sommes restés 2 jours et la chambre n'a pas été faite.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 72% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


71%

De: Carmelo12.02.24

Buono
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    40 / 100
  • Restaurant
    40 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Carmelo, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


63%

De: Antonio B.12.02.24

Bom staff na recepçao o resto do staff fraco
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    20 / 100
  • Petit-déjeuner
    40 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Antonio, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isn’t part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

12.02.24


80%

De: Mia B.09.02.24

Nice stay, good breakfast and good location to access the city centre. Better and more pillows would have made this a 5*stay.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Mia, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.02.24


80%

De: Daniel R.07.02.24

My overall experience at H2 in Budapest was quite positive. From the moment I arrived, I was greeted warmly by the staff and felt welcomed throughout my stay. The ambiance of the hotel was charming, and the location was convenient for exploring the city.
  • Chambre
    80 / 100
  • Propreté
    60 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Daniel, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.02.24


76%

De: Anonyme06.02.24

very good. room cleaning service personsl is rudw unpolite too loud.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.02.24


76%

De: Daniel03.02.24

Muy buena
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Localisation
    80 / 100
  • Prix
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Daniel, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.02.24


73%

De: Carlos02.02.24

Adequate for the price
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Carlos, Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.02.24


64%

De: Alicia16.01.24

  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    20 / 100
  • Localisation
    40 / 100
  • Prix
    80 / 100
Dear Alicia, Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.01.24


70%

De: George16.01.24

  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    40 / 100
  • Petit-déjeuner
    80 / 100
  • Localisation
    60 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear George, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.01.24


73%

De: Anonyme11.01.24

Good
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

11.01.24


76%

De: Anonyme10.01.24

Good
  • Chambre
    100 / 100
  • Propreté
    60 / 100
  • Service
    60 / 100
  • Localisation
    100 / 100
  • Prix
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.01.24


76%

De: Anonyme09.01.24

Sehr sauber und angnehm
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

09.01.24


80%

De: Martina07.01.24

Mi sono trovata bene, personale gentile e cortese
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    40 / 100
Dear Martina, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.01.24


63%

De: Anonyme06.01.24

Overall experience was OK, but not great. Rooms are bad isolated, you hear everything from the hall to the inside of the room. The policy of the hotel is bad, first they did not accept EUR as payment which on the end is OK, but to not let me in the room to leave the luggage there and go to the city to exchange money as normal people was not OK. So we had to search at afternoon in the crowded city for exchange offices and wait there for like 30-45min to exchange the money and walk again 15min to the hotel. The deposit was told to be freezed on credit card of amount of ca. 26€, but on the end they took it from my credit card even thought iasked receptinost twice. Still did not receive the money back from the hotel for the deposit. The waitresses were not cleaning the tables on breakfast and there were no knives at 10:00 am, and only 3 plates were left clean.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.01.24


Notre indice de satisfaction client
89%

Basé sur 2342 avis

Certificat de:
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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