Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2031 évaluations

Nos dernières notations:
1633 évaluations, afficher
335 évaluations, afficher
42 évaluations, afficher
18 évaluations, afficher
3 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


70%

De: Anonyme17.05.24

Central, clean hotel , comfortable bed, decent linens. David in reception was great - welcoming, personable, smiley, fantastic spoken English. Roomy shower and great water pressure and temperature. Sadly the breakfast was a great disappointment and I wish I hadn’t wasted my money- hair in the cucumber, no knives, no spoons, broken plate left lying, broken coffee machine, dirty tables, no breakfast tea, tasteless cheap fruit yogurt, cold carton scrambled eggs disgusting (not fresh), no cutlery near the continental cheeses, rotten frozen fruit salad with stalks I and pips, no croissants, empty fruit tray, watery orange juice. For the price I paid I expected much more . My packed breakfast in the last day was inedible and I left it beside a homeless person- two tiny brick hard stale jam sandwiches , browning banana, and a chocolate bar despite saying I don’t eat chocolate, cold boiled egg, water. I ought to have asked for a refund if my breakfast charges as I was not able to find anything much to eat . Manager was initially very confrontational and defensive when I spoke to her about this - she thankfully calmed down or I would have also been complaining about her . Oh and no bedside table, no plug point at the desk, and no fridge in the room!
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


90%

De: Camilla17.05.24

Soggiorno fantastico con tutte le comodità possibili
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    60 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Camilla, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


100%

De: Anonyme17.05.24

Прекрасно!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay in Budapest. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


60%

De: Anonyme17.05.24

z
  • Chambre
    60 / 100
  • Propreté
    80 / 100
  • Service
    40 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    40 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


100%

De: Joann R.17.05.24

Very pleasant stay. Very good location
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Joann, We are thankful for your recent stay and delighted about your amazing rating. How lovely to know that your time at our hotel was pleasant and associated with fantastic impressions. We would be more than happy to welcome you back again someday for another wonderful abidance with us in Budapest. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


80%

De: Anonyme16.05.24

It was fine. Great staff. Room too small to move around in which would prevent from using again. I just need more leg room. I'm old so I'm not big on the techy stuff. I would like more staff at breakfast assisting customers. But it's a nice clean place.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


82%

De: Michel C.16.05.24

A nice hotel with great location. Breakfast is Amazing. But I don’t understand why the bar and food is not located nearer the reception so that if you need food or a drink we should be able to buy at reception. On many occasions, the snakck and bar was closed for “technical difficulties” ?
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Michel, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. To fully convince you of our warm hospitality and excellent service we would be pleased to welcome you back again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


93%

De: Anonyme16.05.24

Overall, we had a very good experience. Location of hotel is 5 plus!
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thanks a lot for giving your recent stay at our hotel a super rating. We are happy that you enjoyed a pleasant time with us and experienced high comfort as well as an attentive service. Please come back again someday and allow us to enable your abidance just as or even more delightful. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


80%

De: Sandie16.05.24

Room lovely but no view at all. Breakfast good but food not always topped up quickly, cutlery and cups not topped up.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Restaurant
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Sandie, We are glad to know that your stay at our modern hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


100%

De: Anonyme16.05.24

Great hotel, great location
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, We are delighted about your brilliant rating as it confirms that your abidance at our hotel was pleasant and our conveniences highly appreciated. Please come back soon and let us enable your next stay just as memorable. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


93%

De: Anonyme16.05.24

Bei meinem Aufenthalt habe ich mich sehr wohl und gut gefühlt.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Lieber Gast, herzlichen Dank für die super Bewertung, resultierend aus den positiven Eindrücken Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich bei uns wohl fühlten und wären begeistert, schon bald wieder einmal Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

16.05.24


80%

De: Anonyme16.05.24

Im Früstücksbereich wirkten die Mitarbeiterinnen stets überfordert. Mit finsterer Mine und langsam versuchten sie die Angebote nachzufüllen. Die Tische waren voll mit gebrauchte Geschirr, Tische wurden nicht gereinigt. Ansonsten tolles Hotel, alles sauber, zentral gelegen, gute Verkehrsanbindung.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    20 / 100
  • Wifi / Connexion à Internet
    100 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie für die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Schön, dass es Ihnen bei uns gefallen hat und die meisten unserer Annehmlichkeiten überzeugten. Über einen erneuten Besuch würden wir uns sehr freuen, um Ihre Eindrücke dann auch noch verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

16.05.24


80%

De: Anonyme16.05.24

Soggiorno piacevole
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


76%

De: Gian L.15.05.24

Hotel situato in posizione molto centrale. Camera pulita manca di un piccolo armadio x riporre i vestiti. Colazione dolce da migliorare
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Gian Luca, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


83%

De: Mat15.05.24

Great location for the value - staff was friendly & helpful - it was nice to pay a reasonable fee for the airport shuttle to the airport
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Mat, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


90%

De: Andrés R.15.05.24

Muy buena experiencia, estaba muy céntrico y una buena atención.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Andrés, Thanks a lot for choosing our hotel for your recent and pleasant stay. We are happy that your positive impressions prevailed which made you leave us such a great rating and we hope to welcome you back again soon for another comfortable abidance in nice atmosphere. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


33%

De: Borlea D.15.05.24

Bad
  • Chambre
    20 / 100
  • Propreté
    60 / 100
  • Service
    20 / 100
  • Liens de transport
    60 / 100
  • Prix
    20 / 100
  • Petit-déjeuner
    20 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Guest, Thank you for your time to rate on your recent stay at our hotel. What a pity that we couldn't fully convince you of our great modern comfort and service features our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know more detailed what we can do in your opinion to enhance our quality level. The satisfaction of our guests is our highest priority and an extensive feedback important for us to aspire accordingly improvements. Hopefully you will give us another opportunity to convince you of our high quality level and excellent hospitality during a future visit. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


96%

De: Giusi15.05.24

Molto soddisfatta
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Giusi, Thanks a million for rewarding us with such an amazing rating which confirms the delightful impressions of your recent stay at our hotel. Hopefully we can welcome you back again someday for another wonderful abidance with us in great ambience and warm atmosphere. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


93%

De: Sibila14.05.24

Super smještaj i izvrstan položaj hotela
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Sibila, Many thanks for rating on your recent and pleasant stay at our H2 Hotel. How nice to know that you enjoyed your time with us and appreciated our conveniences. We would be pleased to welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.05.24


100%

De: Anonyme14.05.24

Sauber, ordentlich, stilvoll und logisch und sinnvoll durchdacht!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Lieber Gast, wir möchten uns ganz herzlich für Ihren Aufenthalt bedanken, sowie für Ihre Zeit, unser Hotel so hervorragend bewertet zu haben. Es freut uns wirklich sehr, dass unser moderner Komfort überzeugte und wir Sie mit herzlicher Gastfreundschaft gewinnen konnten. Schon heute hoffen wir auf ein baldiges Wiedersehen in Budapest, wo wir Sie erneut begeistern möchten. Mit besten Grüßen, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

14.05.24


Notre indice de satisfaction client
89%

Basé sur 2031 avis

Certificat de
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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