Évaluation: H2 Hotel Budapest
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Évaluation: H2 Hotel Budapest

Découvrez ce que nos clients pensent de notre H2 Hotel Budapest! Nous présentons ici un aperçu des évaluations laissées par les voyageurs sur différents portails.

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Évaluations : ce que disent nos invités de l'hôtel H2 Hotel Budapest

Note totale sur 2032 évaluations

Nos dernières notations:
0 évaluations, 
335 évaluations, afficher
0 évaluations, 
18 évaluations, afficher
3 évaluations, afficher
Témoignages:

«Personnel très sympathique» a déclaré 802 invités

«Chambres très agréables» a déclaré 805 invités

«Petit-déjeuner très copieux» a déclaré 679 invités

«Situation idéale» a déclaré 816 invités

«Prix parfait» a déclaré 801 invités

Évaluations détaillées

Général

Chambre

Liens de transport

Propreté

Service

Prix

Petit-déjeuner

Restaurant


86%

De: Paul R.28.06.24

A very nice central hotel. Its location was excellent and it was very good value. A couple of tge receptionists were very slow but most of them were very helpful and efficient. The room was nice and was cleaned daily, replacement towels needed to be asked for also we had to ask for extra pillows.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Paul, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.06.24


96%

De: Ron van D.28.06.24

Het verbaasde mij dat je 19 euro moest betalen als je eerder incheckte dan dat je had voorspelt. De vraag hoelaat je kwam inchecken was namelijk later dan de prijsvorming, dus kan dit niet kostenverhogend weken.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Ron, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.06.24


100%

De: Anna M.28.06.24

The best castle hotel in the world !
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Anna, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.06.24


71%

De: Andrea28.06.24

Wonderful hotel PLUS position Nice, modern and clean room CONS Breakfast, good in variety but dirty table and table cutlery ... Bistro inexistent service the guys were constantly at the phone or at the laptop sitting at the table, no variety of food and drinks.
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    40 / 100
  • Restaurant
    20 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Andrea, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.06.24


96%

De: Lilian L.27.06.24

Geweldig verblijf. Alles super netjes. Leuke kamer. Mijn voorkeur zou wel een meer afgesloten badkamer zijn. Verder alleen maar positieve ervaring. Veel bezienswaardigheden op loopafstand al met al een super verblijf.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Lilian, Many thanks for your awesome rating. We are more than happy that your time at our hotel was delightful and our conveniences as well as warm hospitality acknowledged. Please recommend us to your friends and come back soon for another wonderful stay. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.06.24


100%

De: Irakli26.06.24

Perfect!
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Irakli, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

26.06.24


76%

De: Sohrab M.25.06.24

Modern, clean and welcoming. Location is exellent and close to areas of interest. My only concern was the room having 4 bunkbeds. Also, there was no views except a large wall.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Sohrab, We are glad that the overall positive impressions of your recent stay made you leave us a good rating. Nice to know that we have managed to reach your expectation of a pleasant abidance in most ways and with our great hospitality we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.24


86%

De: Holly T.25.06.24

I did not like that everything was on a phone link. The a c was impossible to work. no written instructions. it was so cold I got sick because I couldn't shut it off. no phone in room so couldn't contact front desk. no night tables no drawers in room. need to be an engineer to use technoligy.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Holly, Many thanks for giving your recent stay a super rating which confirms your appreciation for our service features and comfort. It was our pleasure to have met your idea of feel-good atmosphere in almost every aspect and we look forward to enable your next abidance just as or even more pleasant. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.24


93%

De: Hila25.06.24

very good
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Hila, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.24


76%

De: udi24.06.24

Das Brot/Gebäck und Marmelade war um 9:30 Uhr vergriffen ... wurde zwar aufgefüllt, hat aber einige Zeit gedauert. Auch waren die Gläser und Tassen nicht für den Andrang von Gästen in Ausreichender Menge vorhanden. Die Kaffeeautomaten waren verschmutzt (natürlich von den Gästen), diese sollten jedoch m. E. auch während der Frühstückszeit in einen sauberem Zustand gehalten werden.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.06.24


97%

De: Anonyme24.06.24

thank you for a very pleasant stay/ the room was comfortable and clean/ the breackfast was great .perfect location
  • Chambre
    100 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    100 / 100
  • Petit-déjeuner
    100 / 100
  • Restaurant
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us and appreciated our high comfort just as much as our daily efforts. Please come back soon for another memorable abidance at our modern hotel. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

De: Anonyme24.06.24

Soggiorno gradevole, camera nuove e pulite, posizione ottima
  • Chambre
    100 / 100
  • Propreté
    80 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
Dear Guest, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

De: Anonyme24.06.24

Very nice and high standard hotel. Though we got surprised by the very firm mattresses in the beds and pillows that were almost just pillow casing and air.
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


93%

De: Silvestro23.06.24

Positivo
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    100 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Silvestro, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


83%

De: Anonyme23.06.24

Very positive
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


63%

De: Mateo23.06.24

Mala por culpa de su publicidad. No pueden ofertar una habitación con sorpresa y que la única sorpresa sean dos literas. Lamentable e impropio de un hotel de esa categoría
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    80 / 100
  • Prix
    40 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Mateo, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please note the special booking conditions: When booking this room category, the special room allocation is based on availability on the day of arrival. Accommodation is in a comfort twin, comfort double, superior double or multiple bed room for single or double use (is declared under equipment). Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


70%

De: Anonyme22.06.24

Sans plus . Pour moi il est incompréhensible qu‘ on offre la chambre comme étant disponible avant 15:00 heures uniquement moyennant un paiement. Soit la chambre est prête et disponible ou elle ne l‘est pas. Buffet pas très alléchant. En arrivant à 8:45 heures, il n‘y avait pas d’œufs brouillés et 9:45 heures il n‘y en avait toujours pas. C’était le cas 1 jour.
  • Chambre
    80 / 100
  • Propreté
    80 / 100
  • Service
    60 / 100
  • Liens de transport
    80 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Guest, Thanks a lot for posting a review of your recent abidance at our H2 Hotel. Please rest assured that early check in's before 3pm are realisable but can only be fulfilled due to our current availability. On the check out day every guest has the possibility to stay in their room until 12noon which makes it impossible for us to guarantee early check in's. We kindly ask for your understanding in this case and hope to meet again someday for an even more enjoyable time. Best wishes, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.06.24


86%

De: Anonyme22.06.24

Recepção deficiente qdo ha reclamacoes, simulam nao entender. Quando estavamos no quarto recebemos,, com surpresa, a invasao de 3 pessoas, ou seja, novos hospedes. A recepcao deu a eles o mesmo codigo do nosso apto, que estava ocupado por nos. Ao reclamar o problema pela seguranca de nosso quarto, naturalmente trocaram nosso codigo, sem explicações, apesar de mencionarmos nossa preocupação
  • Chambre
    80 / 100
  • Propreté
    100 / 100
  • Service
    60 / 100
  • Liens de transport
    100 / 100
  • Prix
    80 / 100
  • Petit-déjeuner
    100 / 100
  • Wifi / Connexion à Internet
    60 / 100
Dear Guest, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


66%

De: Richard22.06.24

The room was lacking in several ways. No bedside table so I keep my glasses and phone on the bare floor. Lacking electric plugs for recharging by the bed. Only a curtain between the room and bath/sink so my wife wakes me up when washing her hands. Maybe survey guests to see what they like in a room.
  • Chambre
    40 / 100
  • Propreté
    80 / 100
  • Service
    80 / 100
  • Liens de transport
    60 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    80 / 100
  • Wifi / Connexion à Internet
    80 / 100
Dear Richard, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


76%

De: Anonyme22.06.24

Overall experience was okey. Was disappointed by the room a bit, there was no refrigerator/minibar, or a safe, so we could not cool our water or other drinks that we bought. It would have been really good since it was really warm outside. We could not buy water or other beverages either in their shop because it was closed during the day.
  • Chambre
    60 / 100
  • Propreté
    100 / 100
  • Service
    80 / 100
  • Liens de transport
    100 / 100
  • Prix
    60 / 100
  • Petit-déjeuner
    60 / 100
  • Wifi / Connexion à Internet
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


Notre indice de satisfaction client
89%

Basé sur 2032 avis

Certificat de
Customer Alliance
  • Service d'évaluation indépendant
  • Évaluations de véritables clients sans manipulation

Qu’est-ce que le Certificat Customer Alliance?

Customer Alliance est un fournisseur d’avis indépendant au service des entreprises. Nous les aidons à collecter des avis certifiés auprès de leurs clients. Ainsi, notre “Review Certificate” permet de créer une relation de confiance entre l’entreprise et vous - le client.

Comment les avis sont-ils collectés?

Notre questionnaire est envoyé à tous les clients. Par conséquent, chaque avis que vous trouverez a été laissé par un véritable client et ne peut avoir été manipulé. Seul les clients ayant été en lien avec l’entreprise peuvent laisser un avis.

Qu’est ce que l’Indice de satisfaction client?

L’Indice de satisfaction client est basé sur une moyenne calculée à partir de tous les avis client. Il montre dans quelle mesure les clients sont satisfaits des prestations de l'entreprise, 100% étant la note la plus élevée.

Qu'est-ce que c'est?
Note moyenne
  • Customer Alliance89%
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