Valoraciones: H+ Hotel Köln Brühl

Alles in Ordnung

Review: Disappointing, Unhygienic, and Unbearable Stay – Not Worth the 4-Star Rating I rarely leave negative reviews, but this stay was deeply disappointing and borderline unlivable. The room I was given was moldy, dusty, extremely small, and outrageously overpriced at €260/night (discounted rate). There was visible water damage, stained towels, no cleaning service despite the “please clean room” sign, and black hair on the bed—likely from cleaning staff. Dishes weren’t removed. There was no kettle, no minibar, and barely enough space to move. There was not enough space for two people and a dog to place their luggage, let alone move comfortably within the room. You literally have to close the bathroom door just to access the toilet. I had specifically requested a mold-free, allergy-friendly room due to severe mold toxicity and autoimmune conditions (for both myself and my dog). Instead, I was given a room with a visible water stain (potential mold hazard), musty toilet paper, and—despite my allergy request—down pillows and blankets, which are a well-known allergen and completely inappropriate for sensitive guests. I did not extend my stay because I loved it—but because I had no viable alternative at the time. If I’d had a choice, I would have checked out immediately. Additional Issues: • The hotel has three visible 5G towers mounted on the roof. While this might not affect every guest, for those with environmental sensitivities (like myself), the impact was immediate: nausea, dizziness, headaches, and a strong sense of physical unease. • The air conditioning and fan were both nonfunctional, which made the overheated room even more unbearable. Opening the window was not a solution, as guests frequently gathered and shouted just outside, making rest impossible. • On the second day, a third bed was inexplicably placed in the already cramped room—despite the fact that I was staying alone by that point. It blocked movement entirely. While staff removed it quickly upon request, no cleaning was done afterward due to a lack of available cleaning personnel. • In the restaurant, the floors were visibly dirty and sticky, with old, baked-on food residue that remained uncleaned for days. • The breakfast buffet had a decent variety, but the atmosphere was unpleasant. The breakfast staff loudly and openly gossiped about their coworkers, which made the experience feel unprofessional and uncomfortable. Positives: • The hotel offers great dog amenities, including a high-quality dog bed and treats, which were genuinely appreciated. • One friendly front desk staff member did their best to assist and showed genuine kindness. Conclusion: I stayed here seven years ago and was disappointed then, but gave the hotel a second chance after seeing the renovated lobby. Unfortunately, the rooms remain outdated, unsanitary, and far below the standard of a 4-star hotel. The lack of cleanliness, space, air circulation, noise control, and attention to basic health and allergy needs made this stay extremely uncomfortable. This hotel does not meet acceptable standards for comfort, hygiene, or guest care, particularly for sensitive individuals or those with health concerns. I will not return.

Gutes Stadthotel, für kurze Aufenthalte prima, Parkplatz kostenlos, leider kommt die Lieferung sehr früh am Morgen wodurch ausschlafen etwas schwierig ist.

tres bien passez

War das zweite Mal dort. Immer wieder gerne!

Sehr freundliches Personal, schönes Zimmer, wie immer gut geschlafen, sehr gutes Frühstück....wir kommen gerne immer wieder hierher. Vielen Dank

Ganz ok

Wir kommen auf alle Fälle wieder wenn wir ins Phantasialand gehen.

Good

Und hat es sehr gut gefallen und würden gerne wiederkommen

Frühstück war sehr lecker!

Schönes hotel, Personal sehr freundlich und hilfsbereit. Sauberkeit der Zimmer könnte besser sein.

Een heel goed hotel waar ik zeker nog zou terugkomen bij onze volgende uitstap naar Phantasialand. Je hebt waar voor je geld.

Alles perfekt außer, dass das Zimmer sich Barseite befand . Die Stimme der Männer waren laut. Die Gespräche dauerten lange und stören, weil es auch spät war.

Gutes solides Hotel für eben Nacht. Zimmer sauber und ordentlich.

Wie immer, ein sehr angenehmer Aufenthalt.

Insgesamt sind wir mit dem H+ Hotel in Brühl sehr zufrieden und würden bei der nächsten Gelegenheit dort wieder ein Hotelzimmer buchen.

Super Hotel für einen Phantasialandbesuch :)

Sehr zufrieden.

We were satisfied with everything from the moment we entered the hotel to the moment we left. The rooms are very nice and comfortable. It was especially great to wake up to the sounds of birds in the morning. Thank you very much for your interest.