Recensione: H+ Hotel Salzburg
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H+ Hotel Salzburg
Valutazione complessiva di 1524 recensioni
Dichiarazioni degli ospiti:
"Posizione ottimale" hanno detto 690 ospiti
"Personale molto utile" hanno detto 661 ospiti
"Hotel eccellente" hanno detto 667 ospiti
"Camere molto belle" hanno detto 648 ospiti
"Colazione favolosa" hanno detto 374 ospiti
70%
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Colazione80 / 100
Lieber Gast,
schön, dass wir Ihnen einen angenehmen Aufenthalt bereiten konnten. Es wäre uns eine große Freude, Sie bald wieder willkommen zu heißen. Bis dahin wünschen wir Ihnen alles Gute und verbleiben
mit freundlichen Grüßen,
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
11.06.23
70%
Overall good experience. Excellent location.
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Colazione80 / 100
Dear guest,
Thank you for being our guests at H+ Hotel Salzburg. We hope you had a pleasant stay overall, and we are glad you liked our convenient location. It was our pleasure hosting you, and we look forward to seeing you soon.
With kind regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
10.06.23
76%
Very friendly staff, rooms are clean. Fairly short walk to get to Old Town. If we ever get to Salzburg again, we will definitely stay here.
- Prezzo80 / 100
- Camera80 / 100
- Posizione60 / 100
- Pulizia80 / 100
- Servizio80 / 100
Dear Mansoor,
Thank you for your wonderful review! Our greatest concern is to make our guests' stay as pleasant as possible and we are very pleased that we have largely succeeded in doing so. We are happy that you felt comfortable. Please know that we value your loyalty and we look forward to welcoming you again soon whenever your travels bring you back to the area.
Best regards,
Your H-Hotels Team,
Christina Dinklage – Online Reputation Manager
06.06.23
76%
We enjoyed our stay. Our room was comfortable. Amazingly we couldn't hear the train station next door! Staff professional and not overly friendly.
- Prezzo80 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Colazione100 / 100
Dear Rebecca,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.06.23
63%
It was ok.
- Prezzo60 / 100
- Camera40 / 100
- Posizione80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Colazione80 / 100
Dear Divya,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 63% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.06.23
80%
Hermosa ciudad
- Prezzo80 / 100
- Camera80 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Servizio80 / 100
Dear Horacio,
Thank you for choosing our Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
03.06.23
73%
- Prezzo60 / 100
- Camera40 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Colazione60 / 100
Lieber Gast,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.05.23
66%
- Prezzo40 / 100
- Camera40 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Colazione80 / 100
Lieber Gast,
vielen Dank für Ihre Zeit, unser Haus zu bewerten und Ihre Eindrücke mit uns zu teilen. Wir bedauern sehr, dass wir Ihren Vorstellungen und Erwartungen in Bezug auf technisch einwandfreie Zimmer nicht in vollständig gerecht wurden. Für die Unannehmlichkeiten, aufgrund genannter Mängel, möchten wir uns in aller Form entschuldigen. Selbstverständlich werden wir Ihre Anmerkungen umgehend prüfen und entsprechend beheben, falls dies nicht bereits geschehen ist. Hoffentlich geben Sie uns eine weitere Möglichkeit, Ihnen während eines zukünftigen Aufenthaltes zu beweisen, dass Sie sich bei uns im H+ Hotel rundum wohl fühlen können.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
30.05.23
80%
5z 3556
- Prezzo60 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio80 / 100
Lieber Gast,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
30.05.23
70%
- Prezzo60 / 100
- Camera40 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Colazione80 / 100
Dear Oyunjargal,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.05.23
80%
We enjoyed our stay very much.
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
Dear David,
Thank you for choosing our H+ Hotel for your recent stay in Salzburg and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.05.23
80%
Hdhshdhudj
- Prezzo60 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio80 / 100
Lieber Gast,
wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
15.05.23
76%
The hotel is fine - if you are looking for a clean 3-star hotel with basic services near the train station and if price is not high on your priority list. I was travelling on business and booked this hotel specifically because it offered Wellness and was close to the train station. I asked at check-in if the sauna and fitness room would be open the next morning, because I wanted to use both before breakfast and my mid-day train connection. I was told they would both be open, as usual. I went to the fitness room the next morning, which was fine, had a good workout, and then went to the wellness area. Both the sauna and the steam bath were turned off and not ready to use. I went back to my room, called the reception and was told that the wellness area does not open until 18:00 unless previously requested. When I tried to explain that I specifically asked the night before and was told it would be open in the morning, the lady tried to deflect the mistake onto me as if I had misunderstood something. It is indeed possible, that I misunderstood something, but "8:00 in the morning" is difficult to misunderstand. She then offered to turn the sauna and steam bath on and they would be ready in 30 minutes. I used the time to pack my bags and do some work, so went back down to the wellness area actually a bit more than 30 minutes later. The sauna was still turned off and cold, and the steam bath was just starting to be above room temperature. I tried the steam bath for a few minutes, but then gave up because it was not nearly warm enough.
The rest of the hotel was OK, although the lower level of services (no refrigerator, no iron and ironing board, very basic pillows, etc.) does not align with the higher price charged for a night - I paid €158 when booking weeks in advance.
My impression from this visit is that these are not hoteliers trying to give visitors to Salzburg an enjoyable stay, rather business people trying to make as much money as possible off of the visitors by charging high prices and spending as little as possible.
I will be making this same trip every month or two and was hoping the H+ would become my regular hotel for these trips, but I will be looking at a different hotel next time.
- Prezzo60 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio60 / 100
Dear Brian,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 76% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.04.23
80%
Sehr nettes Personal.
Auch für den Hund optimal gesorgt und vorbereitet.
Auch ein froherer Check in war möglich, würden wieder kommen, wenn es ein anderes Zimmer ohne Zigarettenrauch Geruch ist.
- Prezzo80 / 100
- Camera60 / 100
- Posizione80 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione80 / 100
Lieber Gast,
vielen herzlichen Dank für die nette Bewertung für unser HYPERION Hotel in Salzburg. Wir sind sehr froh, dass Sie sich für uns entschieden haben und hoffen, Ihnen und Ihrem Hund wird es das nächste Mal sogar noch besser gefallen. Für den Geruch möchten wir uns vielmals entschuldigen, es gibt leider immer wieder mal einen Gast, der sich nicht an das Rauchverbot halten kann. Wir würden uns freuen, wenn wir das nächste Mal wieder Ihre 1. Wahl sein werden und wünschen Ihnen bis dahin alles Gute.
Ihr Team von den H-Hotels
Nicole Krötz - Online Reputation Management
12.04.23
76%
- Prezzo80 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Colazione60 / 100
Liebe Julia,
vielen Dank für die positive Beschreibung Ihres Aufenthaltes in unserem Haus. Es ist für uns sehr wichtig zu erfahren, mit welchen Eindrücken unsere Gäste unser Haus in Erinnerung behalten. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit!
Herzliche Grüße aus Salzburg,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
04.04.23
66%
- Prezzo20 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Colazione60 / 100
Lieber Gast,
vielen Dank für Ihre Bewertung. Es ist für uns sehr wichtig, die Meinung der Gäste über unser Hotel zu erfahren. Nur so sind unsere Mitarbeiter in der Lage, das Serviceangebot auf einem gleichmäßig hohen Niveau zu halten und eventuelle Fehler und Missstände sofort zu beheben. Wir würden uns freuen, Sie wieder einmal in unserem Haus begrüßen zu dürfen.
Beste Grüße aus Salzburg,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
04.04.23
80%
War schon mehrmals in ihrem Haus, mag es wegen der Lage und auch so. Diesmal hatte ich das erste mal ein Zimmer Richtung Bahnhof, wahnsinnig laut. Nix geschlafen. Werde beim nächsten Mal angeben bitte nicht Richtung Bahnhof.
- Prezzo80 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione60 / 100
Lieber Erich,
wir danken Ihnen, dass Sie Gast in unserem H+ Hotel Salzburg waren und dieses so schön bewertet haben. Es tut uns leid, dass Sie durch die Außengeräusche gestört wurden, bitte geben Sie bei Ihrer nächsten Buchung gerne den Wunsch der Zimmerlage an. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen und heißen Sie schon heute "Herzlich Willkommen"!
Freundlichst grüßt Sie -
Ihr Team von den H-Hotels,
Christina Dinklage - Online Reputation Manager
04.04.23
80%
recht gut
- Prezzo60 / 100
- Camera60 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio100 / 100
- Colazione60 / 100
Lieber Gast,
danke, dass Sie nach Ihrer Heimkehr an uns gedacht haben und eine insgesamt gute Bewertung zu Ihrem Aufenthalt abgaben. Ihr konstruktives Feedback, welches sowohl Ihre positiven, als auch negativen Erfahrungen wiedergibt, wissen wir zu schätzen und nehmen uns Ihre aufgeführten Kritikpunkte, für welche wir uns aufrichtig entschuldigen, zu Herzen. Wir hoffen auf eine weitere Gelegenheit Ihr Gastgeber sein zu dürfen, um Ihre Meinung zu verbessern und Sie vollständig für unser komfortables Haus zu gewinnen.
Frühlingsgrüße aus Salzburg,
Ihr Team von den H-Hotels //
Thea Neumann- Online Reputation Manager
30.03.23
80%
- Prezzo60 / 100
- Camera80 / 100
- Posizione100 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Colazione60 / 100
Dear Guest,
Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.03.23
80%
- Prezzo80 / 100
- Camera80 / 100
- Posizione60 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Colazione80 / 100
Lieber Gast,
toll, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes, Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie dann vollständig von unserem hohen Standard in allen Bereichen überzeugen zu können.
Beste Grüße aus Salzburg,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
30.03.23
Il nostro Indice di Customer Satisfaction
Valutazione media