Recensione: H+ Hotel Salzburg
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Recensione: H+ Hotel Salzburg

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H+ Hotel Salzburg

Valutazione complessiva di 1522 recensioni

Le nostre ultime valutazioni:
1302 recensioni, mostra
166 recensioni, mostra
44 recensioni, mostra
7 recensioni, mostra
2 recensioni, mostra
Dichiarazioni degli ospiti:

"Posizione ottimale" hanno detto 690 ospiti

"Personale molto utile" hanno detto 661 ospiti

"Hotel eccellente" hanno detto 667 ospiti

"Camere molto belle" hanno detto 648 ospiti

"Colazione favolosa" hanno detto 374 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Prezzo

Colazione

Bar


72%

Da: Lak D.17.02.25

The room was cold and a little bit dirty. And the tv turned on by itself (?)while we were in the city.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
  • Prezzo
    60 / 100
Dear guest, We would like to thank you for choosing our hotel for your recent stay in Salzburg and for leaving us a kind feedback. How lovely to know that you enjoyed your time with us and appreciated most of our conveniences and we apologize for the mentioned inconveniences. Hopefully we can welcome you back again someday for an even more delightful abidance in great ambience. Kind regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

17.02.25


77%

Da: Inge10.02.25

Nettes Hotel
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Colazione
    60 / 100
  • Bar
    40 / 100
  • Wifi / WLAN
    80 / 100
  • Prezzo
    80 / 100
Liebe Inge, vielen Dank für Ihre Bewertung des Aufenthalts in unserem H+ Hotel Salzburg. Wir freuen uns, dass Sie sich insgesamt wohlgefühlt haben und eine angenehme Zeit verbracht haben. Wir würden uns freuen, wenn Sie uns in Zukunft wieder besuchen und wünschen Ihnen bis dahin eine gute Zeit! Herzliche Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

10.02.25


73%

Da: anonimo09.02.25

it's convenient location.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
  • Prezzo
    60 / 100
Dear Justin, How nice that we were able to fulfill your wishes and ideas for the most part and that you had a pleasant time with us. Our team would be very happy to see you again soon. We wish you a safe journey. Best regards, Your H-Hotels team, Christina Dinklage - Online Reputation Manager

09.02.25


68%

Da: Dinko H.05.02.25

Horrible
  • Camera
    20 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prezzo
    60 / 100
  • Posizione
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Dinko, Thank you for rating us. We are very sorry that we could not fulfill your expectations. We still hope you enjoyed your stay in overall. We look forward to welcoming you again. Best regards, Your H-Hotels Team, Christina Dinklage - Online Reputation Manager

05.02.25


80%

Da: anonimo02.02.25

Sehr sauberes schickes Hotel. Mit Luft nach oben beim Frühstück.
  • Camera
    100 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Prezzo
    60 / 100
Lieber Marco, prima, dass Ihnen unser H+ Hotel Salzburg gefallen hat und Sie überwiegend positive Erfahrungen machten. Wir bedanken uns für die gute Bewertung Ihres Aufenthaltes und hoffen auf ein baldiges Wiedersehen, um Sie vollständig für unser modernes Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager

02.02.25


80%

Da: anonimo25.01.25

Good experience but car parking challenge made it difficult
  • Camera
    100 / 100
  • Posizione
    40 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
  • Prezzo
    80 / 100
Dear Oladipo, Thank you for being our guest and providing us with feedback. We hope your stay was pleasant and would like to apologize for any inconveniences you may have experienced during your stay. Best regards, Your H-Hotels Team, Christina Dinklage – Online Reputation Manager

25.01.25


68%

Da: anonimo20.01.25

I Went for the shower and there was no towels in my room
  • Camera
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Prezzo
    60 / 100
  • Posizione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your review of our hotel! We are very sorry that you got such a bad experience with our service. As you can see in other reviews this is not our standard and daily business and we would like to apologize for this misunderstandings and circumstances you had during your stay. Please be assured that we take your review very seriously and share them to our colleagues to improve in our quality of service. Kind regards, Your H-Hotels Team, Fabienne Lennert - Online Reputation Manager West

20.01.25


80%

Da: anonimo30.11.24

  • Camera
    40 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Posizione
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, wir möchten uns herzlich bei Ihnen für Ihre positive Rückmeldung bedanken! Es ist schön zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Ihre Meinung ist uns sehr wichtig, und wir werden Ihre lobenden Worte gerne an unser Team weitergeben. Wir freuen uns schon jetzt auf Ihren nächsten Besuch in unserem Hotel! Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

30.11.24


80%

Da: anonimo22.11.24

Zimmer bezahlen nicht notwendig lol beste x3
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Prezzo
    80 / 100
  • Posizione
    100 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir möchten uns herzlich bei Ihnen für Ihre positive Rückmeldung bedanken! Es ist schön zu hören, dass Sie mit Ihrem Aufenthalt bei uns zufrieden waren. Ihre Meinung ist uns sehr wichtig, und wir werden Ihre lobenden Worte gerne an unser Team weitergeben. Wir freuen uns schon jetzt auf Ihren nächsten Besuch in unserem Hotel! Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

22.11.24


68%

Da: anonimo14.11.24

  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Prezzo
    40 / 100
  • Posizione
    100 / 100
  • Wifi / WLAN
    40 / 100
Lieber Gast, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

14.11.24


72%

Da: anonimo13.11.24

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prezzo
    40 / 100
  • Posizione
    80 / 100
Lieber Gast, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

13.11.24


80%

Da: Jane C.30.08.24

I thought the room was expensive for the quality of the room. The lack of a comfortable chair made the experience unpleasant.
  • Prezzo
    60 / 100
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Jane, Thanks for your review. Nice that we could be your host in our H+ Hotel. However, we are still able to expand and therefore thank you for your rating. We look forward to seeing you again in beautiful Salzburg and send best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

30.08.24


64%

Da: anonimo18.08.24

👌
  • Prezzo
    60 / 100
  • Camera
    60 / 100
  • Posizione
    60 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

18.08.24


80%

Da: anonimo15.08.24

جيد ويفضل اظافة اصناف جديده من الطعام
  • Prezzo
    60 / 100
  • Camera
    80 / 100
  • Posizione
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Your review is simply wonderful - thank you very much! It is very important to us that our guests feel comfortable. It's great that we managed to impress you with our friendly staff, our good service and the quality of us. We are happy to pass on your words of praise, because your satisfaction is the merit of all employees. We look forward to welcoming you back to our hotel in Salzburg soon! Your H-Hotels team, Stefanie Bergforth - Online Reputation Management

15.08.24


70%

Da: Arthur14.08.24

Soggiorno molto deludente
  • Prezzo
    40 / 100
  • Camera
    40 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Arthur, Thank you for taking the time to write a review. We are very sorry that your stay was not perfect in all areas. We will continue to work on this so that you are completely satisfied next time and keep us in positive memory. Warm regards from Salzburg, Your H-Hotels team Stefanie Bergforth - Online Reputation Manager

14.08.24


73%

Da: K. H.14.08.24

  • Prezzo
    40 / 100
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, herzlichen Dank für die Bewertung Ihres Aufenthaltes. Nur durch Gäste, die sich die Zeit nehmen, uns Ihre Erlebnisse mitzuteilen, können Verbesserungen in unseren Hotels herbeigeführt werden. Schade, dass Sie nicht geschrieben haben, was Ihnen gefehlt hat. Wir hoffen dennoch, dass wir noch einmal die Möglichkeit bekommen, Sie zu begeistern und wünschen Ihnen bis dahin eine schöne Zeit. Mit herzlichen Grüßen Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

14.08.24


64%

Da: anonimo12.08.24

Great location otherwise average! Would have been nice to have a refrigerator!
  • Prezzo
    60 / 100
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thanks for your review. Nice that we could be your host in our H+ Hotel. However, we are still able to expand and therefore thank you for your rating. We look forward to seeing you again in beautiful Salzburg and send best regards, Your H-Hotels team, Stefanie Bergforth - Online Reputation Manager

12.08.24


80%

Da: anonimo07.08.24

  • Prezzo
    80 / 100
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, herzlichen Dank, für die wirklich tolle Bewertung unseres H+ Hotels in Salzburg. Es ist sehr nett von Ihnen gewesen, dass Sie sich die Zeit genommen haben uns Ihre Eindrücke mitzuteilen. Wir freuen uns, dass Sie einen angenehmen Aufenthalt in Salzburg hatten. Besuchen Sie uns gerne bald wieder. Herzliche Grüße, Ihr Team von den H-Hotels, Stefanie Bergforth - Online Reputation Manager

07.08.24


68%

Da: anonimo05.08.24

Overall we were quite dissappointed with the ammentities and service at the property. The only plus '+' for the H+ Hotel is its location close to the main train station in Salzburg. The room was much to be desired. Shower had cold water. Despite numerous complaints this was not resolved. We later learnt that this was a general problem where many guest complaint of the lack of hot water on the property. Initially we were told that this was part of the property energy system, and later we heard that this was due to a fault on the property. Had this been disclosed to us earlier we would have opted to switch hotels. On another point we are not certain the reason for a double bed we were given two single bed duvets. When we asked we were informed this was the only they had. Not ideal for a couple. And upon check in we were provided with complementary water. Each night thereafter there was none
  • Prezzo
    60 / 100
  • Camera
    40 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, thank you very much for taking the time to rate our hotel. We are sorry to read that we were unable to convince and inspire you in several areas. Please be assured that we want to give each of our guests a pleasant stay. We are therefore very interested in your impressions and experiences and would like to take this opportunity to apologize for the inconvenience. Of course we hope that one day we will be able to convince you of our H+ Hotel and our standards. Until then, we wish you all the best and a good time. Best regards, Your H-Hotels team Stefanie Bergforth – Online Reputation Manager

05.08.24


80%

Da: anonimo22.06.24

Am meisten hat die Zimmereinrichtung beeindruckt, auf kleinstem Raum wurden viele praktische "Dinge" untergebracht und die Ausstattung ansprechend gestaltet.
  • Prezzo
    100 / 100
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihre Bewertung. Schön, dass wir Ihr Gastgeber in unserem H+ Hotel sein durften. Wir hoffen, dass Sie einen angenehmen Aufenthalt hatten. Wir freuen uns auf ein Wiedersehen im schönen Salzburg, damit wir sie vollkommen von uns überzeugen können. Ihr Team von den H-Hotels Stefanie Bergforth - Online Reputation Manager

22.06.24


Il nostro Indice di Customer Satisfaction
91%

Sulla base di 1522 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance91%
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