Valutazioni: H2 Hotel München Messe
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Valutazioni: H2 Hotel München Messe

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel München Messe

Valutazione complessiva di 1618 recensioni

Le nostre ultime valutazioni:
1175 recensioni, mostra
369 recensioni, mostra
66 recensioni, mostra
7 recensioni, mostra
1 recensioni, mostra
Dichiarazioni degli ospiti:

Colazione perfetta” hanno detto 387 ospiti

Hotel molto carino” hanno detto 498 ospiti

Camere molto luminose“ hanno detto 490 ospiti

Personale molto attento” hanno detto 545 ospiti

Posizione ottimale” hanno detto 553 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


70%

Da: Yee Ling S.30.09.23

Average hotel stay. However, the toilet ventilation fan was not working. So, very unpleasant after one person finished his/her "big business".
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Yee, Thank you for your recent stay and feedback. Good to know that you had a pleasant time with us and appreciated our conveniences. Although we are sorry for the mentioned technical issue regarding to the toilet ventilation which didn't work properly and caused you trouble. As a matter of course we will get our maintenance team to check on it and during your next visit we would like to improve your impressions for a more enjoyable abidance. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

30.09.23


76%

Da: anonimo28.09.23

Tutto bene a parte la colazione
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Prima colazione
    20 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

28.09.23


76%

Da: Manuela E.22.09.23

Der Buffetbereich wurde engmaschig nachgefüllt und die Flächen abgewischt.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Liebe Manuela, besten Dank für die positive Bewertung unseres Hauses. Schön zu sehen, dass wir Ihnen mit tollem Service und herzlicher Gastfreundschaft einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie noch mehr begeistern und hoffen auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

22.09.23


72%

Da: anonimo21.09.23

Sauber.
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 Hotel München Messe rundum wohl fühlen können und hoffen auf ein Wiedersehen. Mit besten Grüßen aus München, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

21.09.23


80%

Da: anonimo15.09.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, schön, dass Ihnen unser H2 Hotel gefallen hat und Sie überwiegend positive Erfahrungen machten. Wir bedanken uns für die gute Bewertung Ihres Aufenthaltes und hoffen auf ein baldiges Wiedersehen, um Sie vollständig für unser Haus zu gewinnen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

15.09.23


73%

Da: anonimo12.09.23

un buon soggiorno fatto salvo la pulizia della camera e il mancato funzionamento della ventola di areazione del WC
  • Camera
    40 / 100
  • Posizione
    100 / 100
  • Pulizia
    40 / 100
  • Servizio
    100 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for choosing our hotel for your recent stay in Munic and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

12.09.23


80%

Da: anonimo12.09.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

12.09.23


70%

Da: Sandor11.09.23

It would have been a pleasant stay if I didn't find out upon checkin that I paid more than $300 more with my early reservation then what I would have paid if I reserved the room on the same night. It is very upsetting to see such a huge price difference. For this reason, I would not stay in this hotel again as I cannot trust the price. This is a very poor business practice. What you may have earned on my stay you have lost by the loss of returns and I will certainly not recommend your hotel to any of my friends.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    20 / 100
Dear Sandor, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Munic. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

11.09.23


76%

Da: anonimo07.09.23

Während der Messezeit zu teuer
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
Lieber Gast, vielen Dank, dass Sie sich die Mühe machten, ein Feedback zu Ihrem Aufenthalt abzugeben. Gut zu wissen, dass es Ihnen insgesamt bei uns gefallen hat, auch wenn wir Sie nicht vollständig vom hohen Standard unseres modernen Hauses, sowie von allen Serviceleistungen überzeugen konnten. Wir finden es schade, dass der von Ihnen gebuchte Preis letztendlich nicht Ihren Vorstellungen von einem angemessenen Preis/Leistungsverhältnis entsprach. Gern möchten wir Sie darüber informieren, dass wir bei uns im Haus mit einem dynamischen Preissystem arbeiten, wobei sich die Raten stets nach der aktuellen Buchungslage, sowie Auslastung und etwaigen Veranstaltungen in München richten. Wie Sie bereits wissen, fanden während Ihres Aufenthaltes verschiedenste Messen statt, auf welche auch die erhöhten Preise zurück zu führen sind. Eine sehr viel günstigere Buchung ist daher die meiste Zeit im Jahr über möglich. Selbstverständlich sollten Preis/Leistung dennoch passen und es tut uns wirklich leid, dass Sie diesen Eindruck nicht teilten. Hoffentlich geben Sie uns eine zweite Chance Ihr Gastgeber sein zu dürfen, damit wir Ihre Meinung ändern und Sie vom hohen Qualitätsniveau unseres Hauses überzeugen können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

07.09.23


73%

Da: anonimo06.09.23

Great location but the hotel services (room and breakfast) are very basic.
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.09.23


68%

Da: anonimo06.09.23

Très mauvais rapport qualité prix, très bon emplacement
  • Camera
    60 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Rapporto qualità prezzo
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Munic. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We kindly ask for your understanding in this regard and hope for another opportunity to change your point of view during your future stay. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

06.09.23


76%

Da: Marcus S.04.09.23

Nahe U-Bahn und Messe
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Marcus, für Ihren Aufenthalt und die daraus resultierende gute Bewertung danken wir Ihnen. Gut zu wissen, dass Sie eine angenehme Zeit in unserem Hause verbringen konnten und die meisten unserer Vorzüge überzeugten. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber sein, um Sie dann vollständig von unserem tollen Qualitätsniveau und den super Serviceleistungen unseres Teams zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

04.09.23


80%

Da: anonimo01.09.23

مرضي
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

01.09.23


66%

Da: anonimo30.08.23

It was ok for 2 nights not any more , and I like the location was perfect.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Prima colazione
    40 / 100
  • Rapporto qualità prezzo
    100 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

30.08.23


80%

Da: Vincenzo28.08.23

Ottimo e consigliato alle famiglie
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Vincenzo, We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

28.08.23


80%

Da: Bartolo24.08.23

Una piacevole esperienza, sicuramente da consigliare.
  • Camera
    80 / 100
  • Posizione
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Bartolo, Thank you for your time to rate on your overall pleasant abidance at our modern hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.08.23


80%

Da: Eden24.08.23

Soggiorno confortevole ad un prezzo onesto
  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Eden, Thank you for staying at our hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.08.23


80%

Da: anonimo22.08.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.08.23


76%

Da: Casano21.08.23

Hotel très bien pour une nuit, transport pour le centre de ville super, manque personnalité et beaucoup des mondes.
  • Camera
    60 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Casano, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.08.23


76%

Da: anonimo21.08.23

  • Camera
    80 / 100
  • Posizione
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung Ihres Aufenthaltes. Schön, dass Ihnen die Vorzüge unseres Hauses gefallen haben und Sie sich insgesamt bei uns wohl fühlten. Damit wir Sie vollständig von unserem gehobenen Standard überzeugen können, hoffen wir, bald wieder einmal Ihr Gastgeber sein zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

21.08.23


Il nostro Indice di Customer Satisfaction
86%

Sulla base di 1618 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance86%
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