Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2035 recensioni

Le nostre ultime valutazioni:
1637 recensioni, mostra
335 recensioni, mostra
42 recensioni, mostra
18 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Prezzo

Colazione

Ristorante


73%

Da: Claudia19.03.24

Tutto ottimo tranne la colazione e relativo servizio. Poca scelta di pietanze dolci e servizio pressoché inesistente, spesso è stato difficile trovare un tavolo pulito.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Claudia, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

19.03.24


73%

Da: Vanja18.03.24

It was fine
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Vanja, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.03.24


70%

Da: anonimo08.03.24

Das Frühstück war nicht so gut. Leider wenig Auswahl für Vegetarier und geschmacklich war es leider eher unterm Durchschnitt. Das Personal hätte auch öfter auf Sauberkeit der Tische achten müssen.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    60 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir bedauern zutiefst, Ihren Erwartungen an einen erholsamen Aufenthalt in unserem H2 Hotel nicht entsprochen zu haben. Ihr Feedback wissen wir daher zu schätzen, da es für uns sehr hilfreich ist, tägliche Optimierungsprozesse erfolgreich umzusetzen. Bitte entschuldigen Sie all die Unannehmlichkeiten, welche Ihnen aufgrund genannter Kritikpunkte entstanden sind und seien Sie versichert, dass wir Ihre Anmerkungen mit den zuständigen Abteilungsleitern besprechen, damit Geschehnisse, wie von Ihnen beschrieben, in Zukunft nicht noch einmal vorkommen. Das Wohl unserer Gäste liegt uns wirklich sehr am Herzen und wir arbeiten täglich daran, unserem hohen Standard zu entsprechen. Demnach hoffen wir auf eine weitere Gelegenheit, Ihnen während eines zukünftigen Besuches ein besseres Erlebnis zu bieten und Sie vom hohen Qualitätsniveau unseres Hauses in jeglicher Hinsicht zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

08.03.24


80%

Da: Brentini06.03.24

Not bad but room was really small, with no cupboards or drawers. TV not aligned with the bed is a drawback.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Brentini, We are glad that you enjoyed your time with us and we appreciate your good rating as a result of your mostly positive impressions. During your next stay we would like to convince you of our quality level in every aspect and hope to meet again someday. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.03.24


74%

Da: anonimo05.03.24

enjoyed our stay clean hotel, i thought breakfast was nice but staff at that time could have been bit more helpful. it was a shame that the rooms didnt have kettle and also English ordinary tea bags in the bistro.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Ristorante
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We are grateful for your kind feedback confirming your overall positive experiences but at the same time we regret that not everything met your expectations. Next time please just ask us for a kettle to take up to your room. We will be happy to provide it for you and we hope to meet again someday for an even more enjoyable abidance. Best wishes, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

05.03.24


63%

Da: Rafail03.03.24

Καλή τοποθεσία κεντρικά αλλά υπήρξε χρέωση 10 ευρώ γι τυχόν ζημιές στην άφιξη μας χωρίς να υπάρξει ενημέρωση γ αυτό..Επίσης το ποσό δεν μ έχει επιστραφεί
  • Camera
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Rafail, Thank you for your rating and feedback. At the time of your arrival, your credit card was authorized with the overnight rate for guarantee purposes. This authorization was automatically converted into a payment upon departure. This shipping is usual for us unless our guests pay directly upon arrival. We hope that this inconvenience doesn't stop you from visiting us again as we look forward to your next habitation. Kind regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

03.03.24


76%

Da: anonimo03.03.24

Propreté de l'hôtel et proximité des transports et services
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.03.24


68%

Da: anonimo29.02.24

Das Personal war sehr freundlich und zuvorkommend. Die Zimmer waren ok hatten einige Mängel. Aber im großen und ganzen denn 3 Sternen entsprechen. Aber um es nochmal hervorzuheben das Personal ist wirklich sehr gut.
  • Camera
    40 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    40 / 100
  • Colazione
    80 / 100
  • Ristorante
    80 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, vielen Dank für Ihre Mühe, eine Bewertung zum Aufenthalt im H2 Hotel Budapest abzugeben. Wir sind froh, dass Sie bei uns im Hause eine insgesamt angenehme Zeit verbrachten und besonders unser freundliches, sowie hilfsbereites Team wertschätzten. Den von Ihnen genannten Kritikpunkt bedauern wir hingegen sehr und hoffen dennoch, eines Tages erneut Ihr Gastgeber sein zu dürfen, damit wir Ihre Eindrücke noch verbessern können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

29.02.24


76%

Da: Fabio23.02.24

Soggiorno confortevole, posizione centrale dalla quale è possibile raggiungere facilmente le attrazione della città. Da migliorare materassi e cuscini oltre che assumere un receptionist che parli anche l'italiano per facilitare il check in, considerando la grande affluenza di turisti italiani.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Fabio, Many thanks for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.02.24


80%

Da: Rocío22.02.24

Muy satisfactoria, exceptuando el servicio de limpieza. Se olvidaban de poner toallas en el baño, se olvidaban productos de limpieza en la habitación, no cerraban el ventanal y se quedaba abierta la ventana todo el día y al llegar por la noche hacía mucho frío. Por lo demás todo genial.
  • Camera
    100 / 100
  • Pulizia
    40 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Rocío, Thank you for your review. We are glad that you enjoyed your stay with although mentioned inconveniences clouded your impressions. Please accept our apologies for the inattentive service of our housekeeping team and rest assured that specified issues really aren’t a usual case. Your meaningful feedback will therefore be discussed internally and used for internal training purpose to avoid further occurrences. Hopefully we can welcome you back again someday and fully convince you of our general excellent hospitality. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.02.24


70%

Da: anonimo20.02.24

Muy buena
  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.02.24


76%

Da: anonimo19.02.24

Experiência incrível!
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    100 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.02.24


76%

Da: anonimo16.02.24

  • Camera
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Posizione
    60 / 100
  • Prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


76%

Da: Sandeep16.02.24

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Colazione
    60 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Sandeep, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

Da: Laurent T.16.02.24

Dans l'ensemble, les chambres sont correctes, les seules problèmes que j'ai pu rencontrer est le lavabo bouché et des fuites au niveau du joint de la douche. Pour le petit déjeuné, je suis souvent déçu durant mes séjours. Les problèmes rencontrés sont: pain rassis très souvent, le week-end quasi rupture de pain à 10h00, uniquement une sorte de yaourt pas de choix possible, une seule machine à café qui fonctionne, distributeur de jus défaillant beaucoup d'eau et pas de jus, le service n'anticipe pas la rupture des articles, c'est à nous d'informer le service qu'il n'y a plus de confiture, de pate à tartiner chocolat ou de croissant, les tables ne sont pas nettoyées d'un client à un autre elles sont souvent souillées. Je suis adepte des omelettes le matin, mais je voulais vous faire part que gustativement elles ne sont pas très bonnes, je ne sais pas dire si vos omelettes sont faites avec des œufs frais, poudre d'œuf, ou autre. Le goût n'est pas très bon, d'ailleurs on peut voir qu'il y a souvent des retours dans les assiettes. Le week-end lors de gros affluence, les tables ne sont pas débarrassées mais ce n'est pas la fautes du service mais des clients qui ne respectent pas les consignes, certains clients doivent s'imaginer être dans un cinq étoiles. J'ai observé que cette semaine le parking a commencé à être nettoyé car il y avait des excréments à certain endroit. Très souvent le matin, les gros containers poubelles se trouvent devant la sortie de garage, pas possible de sortir sans les déplacer. Comme je l'ai mentionné plus bas, le personnel est très agréable, sympathique, engagé et arrangeant.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Laurent, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

Da: ham j.12.02.24

Ce n'est pas un hôtel de charme, beaucoup de monde. Pour le petit déjeuner, il manque de tout à partir de 9h30 : plus de pain et de fruits. Nous sommes restés 2 jours et la chambre n'a pas été faite.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 72% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


71%

Da: Carmelo12.02.24

Buono
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    100 / 100
  • Colazione
    40 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    60 / 100
Dear Carmelo, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


63%

Da: Antonio B.12.02.24

Bom staff na recepçao o resto do staff fraco
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    20 / 100
  • Colazione
    40 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Antonio, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isn’t part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

12.02.24


80%

Da: Mia B.09.02.24

Nice stay, good breakfast and good location to access the city centre. Better and more pillows would have made this a 5*stay.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Mia, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.02.24


80%

Da: Daniel R.07.02.24

My overall experience at H2 in Budapest was quite positive. From the moment I arrived, I was greeted warmly by the staff and felt welcomed throughout my stay. The ambiance of the hotel was charming, and the location was convenient for exploring the city.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    100 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Daniel, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.02.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2035 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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