Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2342 recensioni

Le nostre ultime valutazioni:
1899 recensioni, mostra
375 recensioni, mostra
46 recensioni, mostra
19 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


70%

Da: anonimo20.02.24

Muy buena
  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.02.24


76%

Da: anonimo19.02.24

Experiência incrível!
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

19.02.24


76%

Da: anonimo16.02.24

  • Camera
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    40 / 100
  • Posizione
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


76%

Da: Sandeep16.02.24

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Prima colazione
    60 / 100
  • Posizione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Sandeep, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

Da: Laurent T.16.02.24

Dans l'ensemble, les chambres sont correctes, les seules problèmes que j'ai pu rencontrer est le lavabo bouché et des fuites au niveau du joint de la douche. Pour le petit déjeuné, je suis souvent déçu durant mes séjours. Les problèmes rencontrés sont: pain rassis très souvent, le week-end quasi rupture de pain à 10h00, uniquement une sorte de yaourt pas de choix possible, une seule machine à café qui fonctionne, distributeur de jus défaillant beaucoup d'eau et pas de jus, le service n'anticipe pas la rupture des articles, c'est à nous d'informer le service qu'il n'y a plus de confiture, de pate à tartiner chocolat ou de croissant, les tables ne sont pas nettoyées d'un client à un autre elles sont souvent souillées. Je suis adepte des omelettes le matin, mais je voulais vous faire part que gustativement elles ne sont pas très bonnes, je ne sais pas dire si vos omelettes sont faites avec des œufs frais, poudre d'œuf, ou autre. Le goût n'est pas très bon, d'ailleurs on peut voir qu'il y a souvent des retours dans les assiettes. Le week-end lors de gros affluence, les tables ne sont pas débarrassées mais ce n'est pas la fautes du service mais des clients qui ne respectent pas les consignes, certains clients doivent s'imaginer être dans un cinq étoiles. J'ai observé que cette semaine le parking a commencé à être nettoyé car il y avait des excréments à certain endroit. Très souvent le matin, les gros containers poubelles se trouvent devant la sortie de garage, pas possible de sortir sans les déplacer. Comme je l'ai mentionné plus bas, le personnel est très agréable, sympathique, engagé et arrangeant.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    60 / 100
Dear Laurent, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.02.24


72%

Da: ham j.12.02.24

Ce n'est pas un hôtel de charme, beaucoup de monde. Pour le petit déjeuner, il manque de tout à partir de 9h30 : plus de pain et de fruits. Nous sommes restés 2 jours et la chambre n'a pas été faite.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 72% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


71%

Da: Carmelo12.02.24

Buono
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    40 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    60 / 100
Dear Carmelo, Thank you for posting a good review of your recent stay. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Please come back soon and allow us to even improve your impressions. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.02.24


63%

Da: Antonio B.12.02.24

Bom staff na recepçao o resto do staff fraco
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    20 / 100
  • Prima colazione
    40 / 100
  • Posizione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Antonio, Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isn’t part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

12.02.24


80%

Da: Mia B.09.02.24

Nice stay, good breakfast and good location to access the city centre. Better and more pillows would have made this a 5*stay.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Mia, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

09.02.24


80%

Da: Daniel R.07.02.24

My overall experience at H2 in Budapest was quite positive. From the moment I arrived, I was greeted warmly by the staff and felt welcomed throughout my stay. The ambiance of the hotel was charming, and the location was convenient for exploring the city.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Daniel, We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.02.24


76%

Da: anonimo06.02.24

very good. room cleaning service personsl is rudw unpolite too loud.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your good rating and glad to know that your recent stay at our Hotel was associated with mostly positive impressions. Please come back again someday and allow us to enable your future abidance even more delightful. Warm regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.02.24


76%

Da: Daniel03.02.24

Muy buena
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Prima colazione
    40 / 100
  • Posizione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Daniel, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.02.24


73%

Da: Carlos02.02.24

Adequate for the price
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Carlos, Thanks for choosing our modern hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.02.24


64%

Da: Alicia16.01.24

  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    20 / 100
  • Posizione
    40 / 100
  • Rapporto qualità prezzo
    80 / 100
Dear Alicia, Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.01.24


70%

Da: George16.01.24

  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    40 / 100
  • Prima colazione
    80 / 100
  • Posizione
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear George, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.01.24


73%

Da: anonimo11.01.24

Good
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

11.01.24


76%

Da: anonimo10.01.24

Good
  • Camera
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Posizione
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for staying at our modern city hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

10.01.24


76%

Da: anonimo09.01.24

Sehr sauber und angnehm
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber in Budapest sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

09.01.24


80%

Da: Martina07.01.24

Mi sono trovata bene, personale gentile e cortese
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    40 / 100
Dear Martina, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.01.24


63%

Da: anonimo06.01.24

Overall experience was OK, but not great. Rooms are bad isolated, you hear everything from the hall to the inside of the room. The policy of the hotel is bad, first they did not accept EUR as payment which on the end is OK, but to not let me in the room to leave the luggage there and go to the city to exchange money as normal people was not OK. So we had to search at afternoon in the crowded city for exchange offices and wait there for like 30-45min to exchange the money and walk again 15min to the hotel. The deposit was told to be freezed on credit card of amount of ca. 26€, but on the end they took it from my credit card even thought iasked receptinost twice. Still did not receive the money back from the hotel for the deposit. The waitresses were not cleaning the tables on breakfast and there were no knives at 10:00 am, and only 3 plates were left clean.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please believe that the satisfaction of all guests is our highest priority and that we work hard each day to meet our standard. Therefore we are sad not to have reached your expectations of a pleasant stay in every way and we are sorry for mentioned inconveniences. As a matter of course we will discuss your meaningful feedback internally to find solutions for improvements. Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.01.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2342 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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