Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

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Valutazione complessiva di 1984 recensioni

Le nostre ultime valutazioni:
1597 recensioni, mostra
325 recensioni, mostra
45 recensioni, mostra
16 recensioni, mostra
1 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Posizione

Pulizia

Servizio

Prezzo

Colazione

Ristorante


76%

Da: anonimo12.06.24

Good
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.06.24


76%

Da: Saso12.06.24

Great central location, bit overcrowded for breakfast. Overall good experience.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Saso, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.06.24


80%

Da: anonimo07.06.24

Muy agradable
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for choosing our modern hotel for your recent trip to Budapest. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.06.24


76%

Da: anonimo05.06.24

nice decoration
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


73%

Da: Martin S.05.06.24

Rigtig godt hotel.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Martin, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


76%

Da: Simone05.06.24

Buono, ma la stanza è poco insonorizzata
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Simone, Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.06.24


76%

Da: John m.03.06.24

Great hotel and had no issues at all.friendly staff and nice hotel.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear John, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

03.06.24


76%

Da: Giruzzo02.06.24

Niente di eccezionale! Il bagno tutt’uno con la camera non ci e’ piaciuto, inoltre manca armadio
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Giruzzo, Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.06.24


70%

Da: anonimo02.06.24

Buon soggiorno, camera nuova e confortevole, se devo trovare una cosa nn totalmente positiva riguarda accoglienza e personale in generale poco sorridente e non troppo gentile.
  • Camera
    80 / 100
  • Pulizia
    60 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We appreciate your meaningful feedback as it helps to continuously improve ourselves. Regarding to your good rating we are glad that your stay with us was pleasant overall although not all of our colleagues seemed to have met your idea of friendly and guest orientated service. Please accept our apologies for your uncomely impressions and be assured that bearish or harshly behavior is very unusual. Generally our entire team is very popular with our guests and to make sure it stays like that we will forward your concerns to our corresponding colleagues. Hopefully you will give us another opportunity to prove our common warm hospitality during a future visit. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

02.06.24


66%

Da: Ellen28.05.24

Net hotel. Goede ligging. Geen kastruimte in 4 persoonskamer. Slecht kussen. Mooie badkamer. Ontbijt prima.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Ellen, Thank you for reviewing the experiences of your recent stay at our hotel. Regarding to your 67% rating we are glad that apart from the pillows your time at our hotel was enjoyable overall. Next time please just ask us for additional pillows. We will be happy to provide as many as you need to feel 100% comfortable and hopefully we will meet again someday for a more delightful abidance. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

28.05.24


80%

Da: anonimo27.05.24

  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

27.05.24


73%

Da: anonimo21.05.24

Komfortzimmer sehr ruhig, gute Betten. Leider ist das Personal beim Frühstück nicht motiviert. Überall dreckige Tische, eine nicht funktioniernde Kaffeemaschine, keine Tassen, leere Milchkannen, etc. Die jungen Damen stehen nur schulterzuckend in der Gegend herum und helfen nicht weiter. Da es nicht funktioniert, das jeder sein Tablet selbst geräumt, bitte mehr Hinweisschilder (auf den Tischen?) aufzustellen, da wir jeden Tag den Schmutz unserer Vorgänger selbst beseitigen mussten und mit Servietten die Tische abwischen mussten.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen für Ihre Zeit, unser Haus hinsichtlich Ihrer Aufenthaltserfahrungen bewertet zu haben und finden es sehr schade, dass Sie in Bezug auf Sauberkeit, sowie kompetentem Service keine besseren Erfahrungen machen konnten. Hierfür entschuldigen wir uns in aller Form und versichern Ihnen, dass unzureichende Hygiene, sowie unfreundliches Verhalten unserer Kollegen gewiss nicht unser herkömmliches Qualitätsniveau widerspiegeln. Wir werden daher umgehend mit dem Management beider Abteilungen Rücksprache halten, um hier sofortige Besserungsmaßnahmen anzustreben, welche den hohen Anforderungen unserer Gäste und an uns selbst gleichkommen. Hoffentlich geben Sie uns eine weitere Möglichkeit Ihr Gastgeber zu sein, um Sie von unserem gewohnt hohen Standard in allen Bereichen und unserer für üblich sehr geschätzten Gastfreundschaft zu überzeugen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

21.05.24


80%

Da: anonimo17.05.24

Good
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


70%

Da: anonimo17.05.24

Central, clean hotel , comfortable bed, decent linens. David in reception was great - welcoming, personable, smiley, fantastic spoken English. Roomy shower and great water pressure and temperature. Sadly the breakfast was a great disappointment and I wish I hadn’t wasted my money- hair in the cucumber, no knives, no spoons, broken plate left lying, broken coffee machine, dirty tables, no breakfast tea, tasteless cheap fruit yogurt, cold carton scrambled eggs disgusting (not fresh), no cutlery near the continental cheeses, rotten frozen fruit salad with stalks I and pips, no croissants, empty fruit tray, watery orange juice. For the price I paid I expected much more . My packed breakfast in the last day was inedible and I left it beside a homeless person- two tiny brick hard stale jam sandwiches , browning banana, and a chocolate bar despite saying I don’t eat chocolate, cold boiled egg, water. I ought to have asked for a refund if my breakfast charges as I was not able to find anything much to eat . Manager was initially very confrontational and defensive when I spoke to her about this - she thankfully calmed down or I would have also been complaining about her . Oh and no bedside table, no plug point at the desk, and no fridge in the room!
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


80%

Da: anonimo16.05.24

It was fine. Great staff. Room too small to move around in which would prevent from using again. I just need more leg room. I'm old so I'm not big on the techy stuff. I would like more staff at breakfast assisting customers. But it's a nice clean place.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: Sandie16.05.24

Room lovely but no view at all. Breakfast good but food not always topped up quickly, cutlery and cups not topped up.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Sandie, We are glad to know that your stay at our modern hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: anonimo16.05.24

Im Früstücksbereich wirkten die Mitarbeiterinnen stets überfordert. Mit finsterer Mine und langsam versuchten sie die Angebote nachzufüllen. Die Tische waren voll mit gebrauchte Geschirr, Tische wurden nicht gereinigt. Ansonsten tolles Hotel, alles sauber, zentral gelegen, gute Verkehrsanbindung.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    20 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie für die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Schön, dass es Ihnen bei uns gefallen hat und die meisten unserer Annehmlichkeiten überzeugten. Über einen erneuten Besuch würden wir uns sehr freuen, um Ihre Eindrücke dann auch noch verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: anonimo16.05.24

Soggiorno piacevole
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


76%

Da: Gian L.15.05.24

Hotel situato in posizione molto centrale. Camera pulita manca di un piccolo armadio x riporre i vestiti. Colazione dolce da migliorare
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Gian Luca, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


70%

Da: anonimo14.05.24

The location is great and the room was clean and modern. While we appreciated the free breakfast, other than bread there wasn’t a lot we enjoyed eating. The toaster was broken while we were there. Loved the coffee maker. No refrigerator, safe, or kettle in the room which are amenities we have found in most other similarly priced hotels.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.05.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 1984 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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