Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2035 recensioni

Le nostre ultime valutazioni:
1637 recensioni, mostra
335 recensioni, mostra
42 recensioni, mostra
18 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Prezzo

Colazione

Ristorante


80%

Da: anonimo17.05.24

Good
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


70%

Da: anonimo17.05.24

Central, clean hotel , comfortable bed, decent linens. David in reception was great - welcoming, personable, smiley, fantastic spoken English. Roomy shower and great water pressure and temperature. Sadly the breakfast was a great disappointment and I wish I hadn’t wasted my money- hair in the cucumber, no knives, no spoons, broken plate left lying, broken coffee machine, dirty tables, no breakfast tea, tasteless cheap fruit yogurt, cold carton scrambled eggs disgusting (not fresh), no cutlery near the continental cheeses, rotten frozen fruit salad with stalks I and pips, no croissants, empty fruit tray, watery orange juice. For the price I paid I expected much more . My packed breakfast in the last day was inedible and I left it beside a homeless person- two tiny brick hard stale jam sandwiches , browning banana, and a chocolate bar despite saying I don’t eat chocolate, cold boiled egg, water. I ought to have asked for a refund if my breakfast charges as I was not able to find anything much to eat . Manager was initially very confrontational and defensive when I spoke to her about this - she thankfully calmed down or I would have also been complaining about her . Oh and no bedside table, no plug point at the desk, and no fridge in the room!
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

17.05.24


80%

Da: anonimo16.05.24

It was fine. Great staff. Room too small to move around in which would prevent from using again. I just need more leg room. I'm old so I'm not big on the techy stuff. I would like more staff at breakfast assisting customers. But it's a nice clean place.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for letting us know that your stay at our hotel was associated with overall positive impressions. We appreciate your good rating but to fully convince you of our great hospitality we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: Sandie16.05.24

Room lovely but no view at all. Breakfast good but food not always topped up quickly, cutlery and cups not topped up.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Ristorante
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Sandie, We are glad to know that your stay at our modern hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: anonimo16.05.24

Im Früstücksbereich wirkten die Mitarbeiterinnen stets überfordert. Mit finsterer Mine und langsam versuchten sie die Angebote nachzufüllen. Die Tische waren voll mit gebrauchte Geschirr, Tische wurden nicht gereinigt. Ansonsten tolles Hotel, alles sauber, zentral gelegen, gute Verkehrsanbindung.
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    100 / 100
  • Colazione
    20 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, für Ihren Aufenthalt in unserem Hause, sowie für die daraus resultierende gute Bewertung möchten wir uns bei Ihnen bedanken. Schön, dass es Ihnen bei uns gefallen hat und die meisten unserer Annehmlichkeiten überzeugten. Über einen erneuten Besuch würden wir uns sehr freuen, um Ihre Eindrücke dann auch noch verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

16.05.24


80%

Da: anonimo16.05.24

Soggiorno piacevole
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

16.05.24


76%

Da: Gian L.15.05.24

Hotel situato in posizione molto centrale. Camera pulita manca di un piccolo armadio x riporre i vestiti. Colazione dolce da migliorare
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    60 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Gian Luca, Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

15.05.24


70%

Da: anonimo14.05.24

The location is great and the room was clean and modern. While we appreciated the free breakfast, other than bread there wasn’t a lot we enjoyed eating. The toaster was broken while we were there. Loved the coffee maker. No refrigerator, safe, or kettle in the room which are amenities we have found in most other similarly priced hotels.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    40 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance in Budapest and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.05.24


74%

Da: anonimo13.05.24

Valuable.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    40 / 100
  • Ristorante
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

13.05.24


76%

Da: anonimo10.05.24

Die Lage ist top. Das Zimmer ist größtenteils sauber . Im Badezimmer war die Fußboden Leiste sehr verstaubt , aber ansonsten war alles sauber. Die Dame von der Reinigung war sehr nett. Ansonsten empfand ich die Kommunikation mit der Rezeption und den Mitarbeitern vom Frühstück etwas unterkühlt. Es wurde nie von selbst gegrüßt oder gelächelt. Die Tiefgarage ist super. Wir waren zum zweiten Mal dort.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen für die gute Bewertung und sind froh, dass Ihr Aufenthalt bei uns, aufgrund unseres tollen Komforts, sowie der herzlichen Gastfreundschaft unserer Kollegen, insgesamt erholsam war. Es wäre toll, wenn wir Sie bald wieder einmal willkommen heißen dürften, um Ihre Eindrücke auch noch zu verbessern. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

10.05.24


76%

Da: Alexinsbxhsgsx09.05.24

🦩🦩🦩🦩🦩🦩🦩
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    60 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

09.05.24


76%

Da: anonimo07.05.24

Nachts auf den Gängen recht laut, aber super Kage. Sehr viel fußläufig erreichbar Das Frühstück , na ja. Rührei aus Tüte, Kaffee sehr bitter, aber es reicht für den Tagesstart
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

07.05.24


80%

Da: anonimo07.05.24

Overall ok stay, good value for money. The rooms missed some basic stuff such as a kettle, a safe box but in general the room was spacious. The internet was fast and reliable. The location is super within walking distance to most attractions.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.05.24


73%

Da: R.P. T.06.05.24

Nice but not excellent. Had a room with bunk beds as the room I ordered was not available. Very crowded and uncomfortable. People were very nice & location was Fantastic!
  • Camera
    20 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    60 / 100
  • Prezzo
    100 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are glad to know that your stay at our hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.05.24


80%

Da: Érica F.06.05.24

Conforto e excelente localização.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Érica, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.05.24


80%

Da: Corinna06.05.24

Uns hat der Aufenthalt im H2 Hotel gut gefallen, da die zentrale Lage des Hotels super für die Besichtigung von Budapest ist. Mit dem Zimmer und der Sauberkeit waren wir sehr zufrieden, lediglich die fehlende Möglichkeit, Dinge zu verstauen, hat uns etwas verwundert. Ein kleiner Kleiderschrank oder ein paar Schubladen wären in unseren Augen sinnvoll. Das Frühstück können wir leider nur mit befriedigend bewerten, da das Personal hier leider nicht ausreichend war, um der Anzahl an Gästen gerecht zu werden und die Qualität der Eierspeise war leider nicht erwartet. Alles in allem hat uns der Besuch im H2 Hotel jedoch gut gefallen und vor allem die Freundlichkeit der Mitarbeitenden an der Rezeption ist uns positiv aufgefallen.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Liebe Corinna, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so super bewertet zu haben und sind froh, dass Sie eine angenehme Zeit in unserem Hause verbrachten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugen konnte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Ihre betreffenden Kritikpunkte, welche wir sehr bedauern, werden wir umgehend mit unserem Frühstücksteam besprechen und hoffen auf ein baldiges Wiedersehen, um Ihre Eindrücke diesbezüglich verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

06.05.24


73%

Da: Padraig05.05.24

Breakfast was good. Location very good. Lobby nice. Bathroom and shower very good. "Superior" room means a nice balcony but ... No bedside shelf or locker. Nothing to place phone and stuff on - just an overhead netting bag. No safe. No tea/coffee making. No phone in room. No wardrobe. Nowhere to place second suitcase. Bedroom felt more like a hostel or student accommodation. PILLOWS - pillows are flat things, not supportive. We asked for extra pillows but it took three attempts to get them.
  • Camera
    40 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    40 / 100
  • Colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Padraig, We appreciate your efforts to review your stay experiences at our H2 Hotel but at the same time we regret that our modern comfort and amenities didn't fully meet your expectations. Please be aware that we are a non classified budget hotel and do not offer the same high level standard you would expect from a 4 or 5 star hotel. Hopefully someday we can welcome you back at one of our H-Hotels and improve your impressions. Kind regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

05.05.24


73%

Da: anonimo04.05.24

Overall a positive experience. Comfortable hotel in an excellent position. Quick checkin. Breakfast not a great experience, extremely busy despite going early, staff unable to cope. Everything empty and not replenished quick enough, no plates, glasses or cutlery at times.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    40 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

04.05.24


76%

Da: Monica02.05.24

Unica nota negativa: la doccia e il lavandino in camera non separati come il wc.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Prezzo
    80 / 100
  • Colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Monica, Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.05.24


80%

Da: Feras29.04.24

Good
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Colazione
    60 / 100
  • Posizione
    80 / 100
  • Prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Feras, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.04.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2035 valutazioni

Certificato da
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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