Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2346 recensioni

Le nostre ultime valutazioni:
1902 recensioni, mostra
376 recensioni, mostra
46 recensioni, mostra
19 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


76%

Da: Alexinsbxhsgsx09.05.24

🦩🦩🦩🦩🦩🦩🦩
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

09.05.24


76%

Da: anonimo07.05.24

Nachts auf den Gängen recht laut, aber super Kage. Sehr viel fußläufig erreichbar Das Frühstück , na ja. Rührei aus Tüte, Kaffee sehr bitter, aber es reicht für den Tagesstart
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, vielen Dank für Ihren Aufenthalt und Ihre daraus resultierende gute Bewertung. Wir freuen uns, dass Sie eine insgesamt angenehme Zeit in unserem Hause verbringen konnten und hoffen, schon bald wieder einmal Ihr Gastgeber sein zu dürfen, um Sie dann von unserem gehobenen Standard in allen Bereichen zu überzeugen. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

07.05.24


80%

Da: anonimo07.05.24

Overall ok stay, good value for money. The rooms missed some basic stuff such as a kettle, a safe box but in general the room was spacious. The internet was fast and reliable. The location is super within walking distance to most attractions.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.05.24


73%

Da: R.P. T.06.05.24

Nice but not excellent. Had a room with bunk beds as the room I ordered was not available. Very crowded and uncomfortable. People were very nice & location was Fantastic!
  • Camera
    20 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are glad to know that your stay at our hotel was overall enjoyable and we would like to thank you for your efforts to rate on it. Please allow us to fully convince you of our great quality level as well as excellent hospitality and visit us again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.05.24


80%

Da: Érica F.06.05.24

Conforto e excelente localização.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Érica, Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

06.05.24


80%

Da: Corinna06.05.24

Uns hat der Aufenthalt im H2 Hotel gut gefallen, da die zentrale Lage des Hotels super für die Besichtigung von Budapest ist. Mit dem Zimmer und der Sauberkeit waren wir sehr zufrieden, lediglich die fehlende Möglichkeit, Dinge zu verstauen, hat uns etwas verwundert. Ein kleiner Kleiderschrank oder ein paar Schubladen wären in unseren Augen sinnvoll. Das Frühstück können wir leider nur mit befriedigend bewerten, da das Personal hier leider nicht ausreichend war, um der Anzahl an Gästen gerecht zu werden und die Qualität der Eierspeise war leider nicht erwartet. Alles in allem hat uns der Besuch im H2 Hotel jedoch gut gefallen und vor allem die Freundlichkeit der Mitarbeitenden an der Rezeption ist uns positiv aufgefallen.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Liebe Corinna, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen so super bewertet zu haben und sind froh, dass Sie eine angenehme Zeit in unserem Hause verbrachten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugen konnte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Ihre betreffenden Kritikpunkte, welche wir sehr bedauern, werden wir umgehend mit unserem Frühstücksteam besprechen und hoffen auf ein baldiges Wiedersehen, um Ihre Eindrücke diesbezüglich verbessern zu können. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

06.05.24


73%

Da: Padraig05.05.24

Breakfast was good. Location very good. Lobby nice. Bathroom and shower very good. "Superior" room means a nice balcony but ... No bedside shelf or locker. Nothing to place phone and stuff on - just an overhead netting bag. No safe. No tea/coffee making. No phone in room. No wardrobe. Nowhere to place second suitcase. Bedroom felt more like a hostel or student accommodation. PILLOWS - pillows are flat things, not supportive. We asked for extra pillows but it took three attempts to get them.
  • Camera
    40 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    40 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    80 / 100
Dear Padraig, We appreciate your efforts to review your stay experiences at our H2 Hotel but at the same time we regret that our modern comfort and amenities didn't fully meet your expectations. Please be aware that we are a non classified budget hotel and do not offer the same high level standard you would expect from a 4 or 5 star hotel. Hopefully someday we can welcome you back at one of our H-Hotels and improve your impressions. Kind regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

05.05.24


73%

Da: anonimo04.05.24

Overall a positive experience. Comfortable hotel in an excellent position. Quick checkin. Breakfast not a great experience, extremely busy despite going early, staff unable to cope. Everything empty and not replenished quick enough, no plates, glasses or cutlery at times.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

04.05.24


76%

Da: Monica02.05.24

Unica nota negativa: la doccia e il lavandino in camera non separati come il wc.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Monica, Many thanks for choosing our hotel for your recent trip. We are grateful for your good rating and glad to know that your abidance was enjoyable overall. Next time you stay with us we would like to fully convince you of our excellent service as well as warm hospitality and hope to meet again soon. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

02.05.24


80%

Da: Feras29.04.24

Good
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Prima colazione
    60 / 100
  • Posizione
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Feras, Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere and central location. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

29.04.24


73%

Da: anonimo23.04.24

Great hotel and great location. Room was updated and very clean. Staff was friendly and helpful. Only complaint was the breakfast. I went an hour and a half before closure and almost all of the options were empty. The tables and chairs were so dirty it was hard to find a spot to sit. The staff were working hard and running around so maybe it is an issue with not having enough staff. Besides breakfast I can’t recommend this hotel enough.
  • Camera
    100 / 100
  • Pulizia
    60 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    20 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.04.24


77%

Da: anonimo22.04.24

For someone who is celiac, breakfast was difficult. There was one basket of packaged gluten free bread, but no means of toasting it. Many other hotels we have stayed at, have had a small dedicated to gluten free breakfasts, including a toaster.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
  • Ristorante
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.04.24


68%

Da: Joaquin R.21.04.24

Experiencia satisfactoria en general, puestos a mejorar incluiría una pequeña nevera en la habitación. En referencia a la limpieza sin ser mala, es muy justita, es un punto a mejorar. En referencia también al desayuno también es bastante justito, pero aceptable.
  • Camera
    60 / 100
  • Pulizia
    40 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Ristorante
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Joaquin, Thank you for choosing our hotel for your recent stay in Budapest and for sharing your impressions. We are glad that you overall enjoyed your time with us and appreciated most of our conveniences. Although we would like to apologize that your room apparently hasn't been cleaned properly which is very unusual and certainly will be discussed with our housekeeping team. Please allow us to fully convince you of our general excellent service in every aspect during your next abidance. Best regards, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

21.04.24


77%

Da: Mario18.04.24

Ok
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Ristorante
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Mario, Thank you for choosing our hotel for your recent trip to Budapest and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

18.04.24


70%

Da: anonimo14.04.24

Bien
  • Camera
    80 / 100
  • Pulizia
    40 / 100
  • Servizio
    40 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our modern hotel for your recent abidance and for giving us a good rating. We are glad that most of our amenities as well as facilities met your expectations and we look forward to fully win you with our great advantages during your next stay. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

14.04.24


80%

Da: anonimo12.04.24

Vey nice hotel. Excellent location. Only complaint was pillows which were very thin and single duvet on double bed which I found strange
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

12.04.24


80%

Da: anonimo07.04.24

Good location.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a lot for rating on your recent abidance at our Hotel. We are glad that our daily efforts and most of our conveniences were appreciated which made your stay pleasant overall. Hopefully we can welcome you back again someday and fully convince you of our high level standard as well as excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

07.04.24


80%

Da: anonimo05.04.24

Really good location. Friendly staff and very clean. Bed was very uncomfortable and the bathroom was very strange with the mirror settings but we enjoyed our stay.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are thankful for your good rating and glad that you enjoyed a pleasant time at our hotel. During your next stay we would like to fully convince you of our great advantages and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

05.04.24


68%

Da: Marc L.04.04.24

Hat alles gepasst, super Lage, Zimmer auch in Ordnung. Der Wasserabfluß der Dusche hat nicht richtig funktioniert und konnte auch während unseres Aufenthalts nicht behoben werden. Frühstück könnte besser sein.
  • Camera
    60 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Ristorante
    60 / 100
  • Wifi / WLAN
    100 / 100
Lieber Herr Marc Lehner, es freut uns sehr, dass Sie sich die Zeit genommen haben, uns die während Ihres Aufenthaltes gesammelten Eindrücke zu schildern. Wir hoffen, Sie bei Ihrem nächsten Besuch restlos überzeugen zu können und wünschen Ihnen bis dahin alles Gute! Mit herzlichen Grüßen aus Budapest, Ihr Team von den H-Hotels, Anika Müller - Online Reputation Manager

04.04.24


76%

Da: anonimo02.04.24

The overall experience is good. Our room was very clean and comfortable. The staff is very prepared, kind and polite. We asked for a taxi transfer from the airport the first day, but in order to book it you have to call one day in advance, so they're not very flexible. The real problem was the breakfast: we were always in the main room at 09h00 am during all our stay, and there were more than 60 people at this time. We know that the hotel is very big and there are a lot of guests, but the room isn't big enough to accomodate all of us. The buffet is very poor because there is a wide range of bread and that's all. Some ham and salami, a bowl of wurstel, and some sauces. In addition, there aren't waiter anywhere so if you have a problem you can't ask anybody and these few dishes are not replaced or filled. It was a disaster and it was a disaster because you can't spend two hours in the breakfast room to eat something, it's unthinkable, really uncomfortable and disappointing!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    40 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for your honest feedback and for taking the time to share your experiences. We are pleased to hear that you were satisfied with the cleanliness and comfort of your room, as well as with the preparedness and kindness of our staff. We sincerely apologize for the inconvenience you experienced during breakfast. It is our goal to provide all guests with a pleasant and seamless experience, and we regret that we did not meet your expectations in this area. We take your feedback very seriously and will ensure that your concerns regarding the size of the breakfast room and the food selection are communicated to the relevant teams. Your comments will help us improve our service and ensure that such issues are avoided in the future. We apologize for any inconvenience you experienced during your stay and hope that you will give us the opportunity to convince you of our service in the future. If you have any further concerns or would like to provide additional details, please feel free to contact us at any time. Thank you for your support and understanding. Sincerely, Your H-Hotels Team, Anika Müller - Online Reputation Manager

02.04.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2346 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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