Recensione: H2 Hotel Budapest
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 2373 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
73%
Расположенный в центре новый отель с подземной парковкой. Очень удобные матрасы. Высокие потолки.
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione20 / 100
Dear Sergey,
Thank you for staying at our hotel and for bringing your experiences to our attention. We are thankful for your good rating and glad to know that you had a pleasant abidance with us overall. At the same time we regret that our otherwise popular breakfast wasn't to your full satisfaction. To help improving our quality and selection we would have liked to know what we can do in your opinion to make it more enjoyable. Hopefully you will give us another opportunity to be your host and enhance your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
21.11.22
80%
VALUE FOR MONEY
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
Dear guest,
We are delighted about your positive impressions and thank you for your great review. It is a pleasure to read that you felt comfortable with us and enjoyed your time at our H2 Hotel. We would be very happy to welcome you again as our guest during your next stay in Budapest and wish you all the best.
Best regards,
Your H-Hotels Team
Nicole Krötz Online Reputation Manager
14.11.22
80%
You chrage me of smoking at room and i didnt smoke. Plese answer me
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
Dear Matan,
Thank you for rating our H2 Hotel. We are happy to read that you were satisfied overall. We apologize for your experience with our service. We hope they were able to clarify the situation on site. We hope that one day you will visit us again so that we have the opportunity to show a better side of ourselves.
Kind regards,
Your H-Hotels Team
Nicole Krötz Online Reputation Manager
14.11.22
80%
-
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
Dear Guest,
Thanks for your review. We are very pleased that you felt comfortable with us and that you had a pleasant time. Our team is already looking forward to your next visit and until then we wish you all the best.
Your H-Hotels T eam
Nicole Krötz Online Reputation Manager
14.11.22
70%
Hotel muy bien situado y correcto pero con servicios escasos, la temperatura de la habitación era baja y no había explicaciones de cómo regularla. El desayuno fue mediocre
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione40 / 100
Dear guest,
Thanks a lot for being our guest and for sharing your impressions with us and our future guests. Your feedback is very helpful for us to improve our service constantly. We are sorry if your stay was not 100% perfect. We will keep working on it. We hope to be able to welcome you again soon in our H2 Hotel.
Kind regards,
Your H-Hotels Team
Nicole Krötz Online Reputation Manager
12.11.22
80%
The hotel was very nice . But the bathroom did not allow for any privacy. Would not stay again because of the bathroom!
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.11.22
66%
Hotel quite nice, good location, nice modern rooms, fine service. However breakfast just terrible! No choice of warm buffet, crazy....
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione20 / 100
Dear Stepan,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are grateful for your 67% rating and glad to know that generally you enjoyed your time with us although we regret that our breakfast didn't fully meet your expectations. Still we hope to welcome you back again someday to improve your impressions and fully win you with our great advantages.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.11.22
70%
A szobák tisztasága, a recepció segítőkészsége remek, a reggeli viszont szegényes volt, ilyen árért lehet ezt sokkal jobban csinálni.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione40 / 100
Dear Guest,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.11.22
73%
Odalarda ses yalıtımı yok. Yan odamda olup biten herşeyi duymak zorunda değildim. Çok konforsuzdu bu açıdan. Giysi dolabı, mini buzdolabı, telefon, komodin, tuvalette çöp kovası yoktu. Kahvaltı ve otel konumu dışında hiç memnun kalmadım. Girişte istenen ücreti çok gereksiz buldum. Otelde birşey satın aldığımda hepsinin parasını peşin ödedim zaten. Hala da param iade edilmiş değil. Ülkeme geri dönmeme rağmen. Bir daha asla kalmam ve kimseye tavsiye etmem otelinizi
- Camera40 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo40 / 100
- Prima colazione100 / 100
Dear Mrs. Emen,
We appreciate your efforts to rate and comment on your recent abidance at our H2 Hotel but at the same time we regret that our price-performance ratio didn't meet your expectations. Please be informed that in-house we work with a dynamic pricing system, whereby the rates are based on the current booking situation, as well as utilization and any events in Budapest. Thus, the room rates vary daily and a more convenient booking is possible most time of the year. We do sincerely apologize for the authorization of the amount you had already paid. It actually was our mistake and we assure you that authorizations will always be released automatically after a few days. So by now you should have your money back and we kindly ask you to contact us in case it isn't. Hopefully you will give us another opportunity to change your point of view during a future visit.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.11.22
73%
Some of the receptionists didn't seem to care about service. but overall great hotel.
- Camera100 / 100
- Pulizia80 / 100
- Servizio40 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo100 / 100
- Prima colazione40 / 100
Dear Guest,
Thanks for commenting on your recent abidance at our hotel. We are glad to know that you overall enjoyed being our guest and that you acknowledged most of our conveniences. On the other hand we want to apologize for our colleagues that didn't meet your idea of friendly and guest orientated service attitude. Please rest assured that impolite or inattentive behavior certainly isnt part of our usual norm as our entire team generally is appreciated for their kindness and helpfulness. To make sure it stays that way we will hold an appropriate consultation with our staff and hopefully you will give us another chance to convince you of our common warm hospitality during a future visit.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
09.11.22
76%
Eigentlich recht gut - nicht nachvollziehen kann ich, warum man das Frühstück selbst abdecken muss
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione80 / 100
Lieber Gast,
toll, dass die überwiegend positiven Eindrücke Ihres Aufenthaltes, Ihre Bewertung so gut ausfielen ließen. Wir sind froh, dass Sie sich in unserem Hause insgesamt wohl gefühlt haben und unsere Vorzüge wertschätzten. Schon heute hoffen wir auf ein baldiges Wiedersehen, um Sie dann vollständig von unserem hohen Standard in allen Bereichen überzeugen zu können.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
07.11.22
76%
Hotel ottimo ci ritornerei grazie.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
Dear Giorgio,
We are grateful for your good rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
06.11.22
76%
The hotel itself was very nice and clean, but cranky with grumpy staff who were not welcoming..
- Camera80 / 100
- Pulizia100 / 100
- Servizio40 / 100
- Collegamenti di trasporto100 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
Dear Marius,
Thank you for your good rating and kind comments. We are glad that you appreciated our central location. We are sorry though that the friendliness of our staff wasn't to your satisfaction. It is not our usual standard as our polite colleagues are generally very popular with our guests. Please let us convince you of our great service during your next stay.
Best regards,
Your H-Hotels Team
Sergej Rosenberg - Online Reputation Manager
03.11.22
76%
Uns gefällt die Lage, das Hotelzimmer und die Personal. Beim Frühstück das gekochtes Ei war kalt und das Rührei viel zu flüssig Frühstück Auswahl ist perfekt! Brot ist einmalig wir werden öfter kommen
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
Lieber Hugi,
vielen Dank, dass Sie sich die Mühe gemacht und diese freundliche Bewertung verfasst haben. Wie schön, dass Sie sich insgesamt bei uns wohl gefühlt haben. Wir hoffen, wir können Sie bei Ihrem nächsten Besuch sogar noch mehr begeistern und freuen uns auf ein baldiges Wiedersehen.
Herzliche Grüße aus Budapest,
Ihr Team von den H-Hotels
Sergej Rosenberg - Online Reputation Manager
31.10.22
76%
angenehm, modern, zentral
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
Lieber Gast,
wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und sind froh, dass Sie in unserem H2 Hotel eine insgesamt erholsame Zeit in schönem Ambiente, sowie toller zentraler Lage verbringen konnten. Schade nur, dass unser Frühstücksbuffet nicht vollständig überzeugte, obwohl dieses von unseren Gästen üblicherweise sehr geschätzt wird. Gern hätten wir gewusst, in wie fern wir die Auswahl und Qualität unserer Speisen optimieren können, um Ihren Wünschen und Vorstellungen noch mehr zu entsprechen. Wir würden uns freuen, Sie eines Tages erneut willkommen heißen zu dürfen, um Ihre Eindrücke zu verbessern und vollständig für unser Haus zu gewinnen.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
20.10.22
70%
Das Personal sehr distanziert, wenig auf den Gast eingehend.
Das Frühstück wie in einer Kantine; keine Bedienung, Tische von vorherigen Nutzern verschmutzt.
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione60 / 100
Lieber Gast,
wir danken Ihnen für Ihren Aufenthalt, sowie für Ihre Mühe, ein konstruktives Feedback abzugeben, denn dieses bildet die Grundlage für unsere internen Optimierungsprozesse. Mit Bedauern müssen wir feststellen, dass Ihre Erwartungen an unsere Kollegen vom Empfang, in Bezug auf zuvorkommendes und gastorientiertes Auftreten, nicht erfüllt wurden. Wir möchten uns daher in aller Form für die geschilderten Umstände entschuldigen und dass Ihnen nicht die Höflichkeit entgegengebracht wurde, für welche unser gesamtes Team für gewöhnlich geschätzt wird. Ihre Anmerkungen werden wir in einem intensiven Gespräch aufgreifen, damit jeder einzelne unserer Mitarbeiter auch wirklich stets freundlich und gezielt auf die Wünsche unserer Gäste eingeht. Hoffentlich geben Sie uns noch eine weitere Möglichkeit, Sie von unserer üblichen herzlichen Gastfreundschaft überzeugen zu können und besuchen uns eines Tages erneut.
Mit besten Grüßen aus Budapest,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
18.10.22
80%
Considero muy valiosos los avances tecnológicos que tiene el hotel, pero no cuando actúan en desmedro de la comodidad. En la habitación no había mesa de noche, ni donde apoyar un vaso de agua cercano a la cama. No había ningún tipo de placard, sino un perchero con 6 perchas debido a lo cual la ropa debíó permanecer en las maletas. No había cofre de seguridad. Para dos personas había solo una butaca donde poder sentarse. O sea una habitación particularmente incómoda.
- Camera40 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione100 / 100
Dear Mr. Girard,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
13.10.22
77%
Sehr schönes neues Hotel mit einigen Schwächen.
Es gibt keine Hotelbar, nur ein Selbstbedienungs- Bistro ( mit Getränken aus der Flasche und Fastfood-Essen) und das war kurz nach 23Uhr geschlossen.
Auch wurde das Shampoo in der Dusche 2 Tage nicht aufgefüllt.
Und dazu noch das sehr unpersönliche Team an der Rezeption, die schlecht Englisch und kein Deutsch sprachen.
- Camera100 / 100
- Pulizia100 / 100
- Servizio40 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo100 / 100
- Prima colazione100 / 100
- Ristorante20 / 100
Sehr geehrter Herr Zehentner,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns im H2 rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
13.10.22
73%
Good
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Rapporto qualità prezzo60 / 100
- Prima colazione80 / 100
Dear Guest,
Regarding to your 73% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
10.10.22
76%
Alles OK
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Rapporto qualità prezzo80 / 100
- Prima colazione60 / 100
Lieber Gerd,
wir sind froh, dass Sie sich in unserem Hause insgesamt wohl fühlten und danken Ihnen, uns hinsichtlich Ihrer Erfahrungen gut bewertet zu haben. Um Sie von unserem hohen Standard in allen Bereichen zu überzeugen, hoffen wir auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels //
Thea Neumann - Online Reputation Manager
09.10.22
Il nostro Indice di Customer Satisfaction
Valutazione media