Recensione: H2 Hotel Budapest
Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 2035 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
76%
Rooms were modern, clean and the hotel was in a great location. Staff were very friendly. Only issue we had was with the bed pillows which did not offer much support but we were given extras which helped this.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
Dear guest,
We are very pleased about your positive evaluation, but we will also discuss and evaluate your constructive criticism internally. You are always welcome to contact our staff on site, they are your contact person 24 hours a day. We would be very pleased if you would visit us again soon in our hotel.
With best regards
Your team from H-Hotels,
Fabienne Lennert - Online Reputation Manager West
02.04.23
76%
Good
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
Dear guest,
Thank you for your good feedback. We hope you enjoyed your stay and it would be our pleasure to be your host during your next visit again. Our team is looking forward to see you soon!
Kind regards
Your H-Hotels Team
Fabienne Lennert - Online Reputation Manager West
02.04.23
73%
Ho prenotato tramite booking una camera superior con terrazzo. La colazione non è stata di nostro gusto, la posizione invece era perfetta, in pieno centro. La camera era bella e funzionale ma dalle immagini sembrava più grande. Gli arredi e l'hotel risultano molto moderni e dal design piacevole
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo60 / 100
- Colazione40 / 100
Dear Irene,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 73% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.03.23
70%
Location good
- Camera40 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo100 / 100
- Colazione40 / 100
Dear Guest,
Regarding to your 70% rating we are glad that you overall had a pleasant abidance with us although we regret that we couldn't fully convince you of our amenities and modern comfort our H2 Hotel generally is appreciated for. To help improving ourselves we would have liked to know how we can enhance ourselves in your opinion to enable your future visit more enjoyable. It is our aim to satisfy your expectations in every aspect and therefore we hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.03.23
77%
Overall for the cost, I feel the experience is as expected and is good value for money
- Camera100 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Ristorante60 / 100
Dear Guest,
We are thankful for your good rating and glad to know that you overall enjoyed a pleasant time at our hotel. Hopefully we can welcome you back again someday to fully convince you of our excellent service and warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
29.03.23
80%
.
- Camera100 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
Dear Gianluca,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.03.23
80%
Comfy beds
- Camera80 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo100 / 100
- Colazione60 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
27.03.23
80%
Convenient location, friendly and helpful staff. However we had a noisy street side room and no temperature control with overheating resulting in poor/no sleep for 3 nights that we were there.
- Camera60 / 100
- Pulizia80 / 100
- Servizio100 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
26.03.23
70%
Super beligenhed - kedelig morgen og ville være dejligt med extra hovedpuder da de er meget flade. Tiolettet på værelset larmer extreemt meget og vandhanen ved håndvasken er løs og rokker når man skla bruge vandhanen
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo60 / 100
- Colazione40 / 100
Dear Guest,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.03.23
80%
Fine
- Camera100 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione80 / 100
Dear Guest,
Thank you for your time to rate on your overall pleasant abidance at our modern hotel. We are glad that your positive impressions prevailed and we look forward to enable your future visit even more enjoyable.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
24.03.23
76%
We had a great stay here. Pleasant location, rooms nice, room 705 is recommendable.
Breakfast buffet ok, got what you need to get by.
Service from reception, great!
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
Dear Guest,
Thank you for choosing our H2 Hotel for your recent stay and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
20.03.23
76%
Buono e comodo
- Camera80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione100 / 100
Dear Beppe,
Thanks a lot for choosing our hotel for your recent trip to Budapest. We are grateful for your good rating and glad that you overall enjoyed a pleasant stay with us. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.03.23
76%
Our stay in H2 Hotel Budapest was really nice. Hotel has a great position in city center, really close to amazing St. Istvan Basilica and many restaurants. Good was also parking place in hotel. Due to reconstruction of the road around the hotel it was a bit difficult for us to find it. I would suggest to improve breakfast selection. Also add some option for people with intolerance (lactose or gluten). Room was nice and cosy but needed a bit renovation of bath corner and also the plaster was peeling off the wall in our room. Our overall experience was good because of great position and we would recommend this hotel to our friends.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo100 / 100
- Colazione40 / 100
Dear Zuzana,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.03.23
65%
Camera come da foto e descrizione. Confortevole ma non pulita adeguatamente (capelli a terra e nelle lenzuola).Bagno cieco e privo di ventola.
- Camera80 / 100
- Pulizia20 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Ristorante60 / 100
Dear Guest,
Thank you for taking the time to review your recent stay experiences at our H2 Hotel. We deeply regret your uncomely impressions regarding to our cleaning service and we kindly ask you to accept our apologies for the lack of tidiness in your room which in fact is very unusual. Please rest assured that concerning to your points of criticism we will hold an appropriate consultation with our housekeeping team to improve their attention and efforts. Hopefully you will give us another opportunity to change your point of view and convince you of our excellent hospitality in every way.
Best regards,
Your team from the H-Hotels //
Thea Neumann - Online Reputation Manager
09.03.23
70%
.....
- Camera80 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione40 / 100
Dear Valentina,
Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.03.23
66%
Bedrooms too hot and not alot left at breakfast when we came down but nice hotel
- Camera60 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione40 / 100
Dear Clare,
Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
04.03.23
71%
Not the best
- Camera60 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Ristorante80 / 100
Dear Pedro,
Thank you for taking the time to review your experiences at the H2 Hotel Budapest. With regrets we must realize that your impressions didn’t fully meet your expectations of a pleasant stay and we would like to express our sincerest apologies for the mentioned inconveniences. We strive to provide excellent service for every customer and therefore we appreciate your meaningful feedback to find equal solutions for improvements. Please rest assured that we are taking the appropriate measures with our entire team to address the problems and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you during your future stay.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
01.03.23
80%
Buena
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
Dear Mr. Rosa,
Thanks for choosing our hotel for your recent trip and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
28.02.23
71%
Die Standardzimmer haben ein zeitgemäßes Design und sind einfach aber zweckmäßig ausgestattet. Das Frühstücksbuffet ist reichhaltig. Insgesamt ein gutes Budgethotel in Innenstadtlage. Abstriche gibt es für eine mangelnde Fenstersicherung. Ein selbsterklärendes Foto habe ich auf Google Maps und auf Trip Advisor eingestellt.
- Camera40 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo20 / 100
- Colazione80 / 100
- Ristorante80 / 100
Sehr geehrter Herr Backhaus,
danke für die Bewertung Ihres Aufenthaltes in unserem Hause. Wir sind froh, dass Sie sich insgesamt bei uns wohl fühlten und die meisten unserer Annehmlichkeiten gefielen. Ihre Hinweise, für welche wir Ihnen danken, uns jedoch gleichzeitig in aller Form für die Unannehmlichkeiten entschuldigen, werden wir umgehend prüfen und mit unseren zuständigen Abteilungsleitern entsprechend Rücksprache halten. Während eines zukünftigen Besuches möchten wir Ihnen gern beweisen, dass Sie sich bei uns rundum wohl fühlen können und hoffen auf ein Wiedersehen.
Mit besten Grüßen,
Ihr Team von den H-Hotels //
Thea Neumann- Online Reputation Manager
24.02.23
70%
Buono. Non adeguato qualità prezzo.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Colazione60 / 100
Dear Guest,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.02.23
Il nostro Indice di Customer Satisfaction
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