Recensione: H2 Hotel Budapest
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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest
Valutazione complessiva di 2001 recensioni
Dichiarazioni degli ospiti:
„Personale molto cordiale” hanno detto 802 ospiti
„Camere molto piacevoli” hanno detto 805 ospiti
„Colazione molto ricca” hanno detto 679 ospiti
„Posizione ideale” hanno detto 816 ospiti
„Prezzo perfetto” hanno detto 801 ospiti
80%
schönes Hotel in top Lage , Zimmerreinigung muss verbessert werden , Balkon wurde nicht einmal aufgeräumt , gekehrt , Sanitärbereich nicht geputzt , kein Klopapier aufgefüllt
- Camera80 / 100
- Pulizia60 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Wifi / WLAN100 / 100
Lieber Torsten,
besten Dank, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt gut zu bewerten. Bezugnehmend auf Ihr freundliches Feedback sind wir froh, dass Sie sich insgesamt bei uns wohl fühlten und die Vorzüge unseres komfortablen Hauses wertschätzten. Für die Unannehmlichkeiten, aufgrund mangelnder Hygiene in Ihrem Zimmer, entschuldigen wir uns hingegen in aller Form und versichern Ihnen, dass dies gewiss nicht unserem üblichen Standard, sowie Anspruch an uns selbst entspricht. Hierzu werden wir mit unserer leitenden Hausdame umgehend Rücksprache halten, um in Zukunft noch aufmerksamer und gründlicher zu agieren. Hoffentlich dürfen wir bald wieder einmal Ihr Gastgeber in Budapest sein, um Ihnen zu beweisen, dass Sauberkeit bei uns für gewöhnlich "GROß" geschrieben wird.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
06.10.23
80%
Sehr unfreundliches Personal beim Frühstück
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
Liebe Elke,
vielen Dank für die gute Bewertung Ihres Aufenthaltes in unserem H2 Hotel. Schön, dass Sie überwiegend positive Erfahrungen sammeln konnten und eine angenehme Zeit bei uns verbrachten. Für unsere Kollegen vom Frühstück, welche nicht Ihren Vorstellungen von freundlichem und aufmerksamen Service entsprachen, möchten wir uns hingegen entschuldigen. Bitte seien Sie versichert, dass dies keinesfalls dem herkömmlichen Niveau unseres sonst so engagierten Teams gleichkommt. Daher werden wir Ihr Feedback, welches wir sehr ernst nehmen, in einem intensiven Gespräch erneut aufgreifen, um neben aller Professionalität nicht unsere Leidenschaft als Gastgeber zu vernachlässigen. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen, um Sie von unserer gängigen herzlichen Gastfreundschaft zu überzeugen.
Mit besten Grüßen aus Budapest,
Ihr Team von den H-Hotels,
Thea Neumann - Online Reputation Manager
23.09.23
73%
- First the pros: Modern, updated room, clean crisp white beddings, breakfast, english speaking staff, 24 hr desk, internet, close to attractions and most of all Danube river is within walking distance, close walk to restaurants too, safe and quiet outside on the streets even though hotel is the city, tour assist and maps, small grocery across.
- The cons: no coffee maker or tea kettle in room or in common areas, no closet or luggage rack, only 1 sink in room, none in the bathroom, no shampoo or conditioner just hand soap so bring your own, no refrigerator or microwave in room, no safe, no iron or board ( got to ask for them), no complimentary water or airport shuttle, no restaurant on site, you can hear people talk when inside the room with door shut and if you don’t speak the language, don’t turn the tv on. ☹️
- Camera60 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo100 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 73% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
21.09.23
63%
good
- Camera40 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for your time to rate on your recent stay with us. Regrettably we must realize that not everything met your expectations and for our understanding we would have liked to know how we can enhance our service and conveniences in your opinion to make your abidance more comfortable. Hopefully you will give us another opportunity to change your point of view and convince you of our high quality level in every way.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.09.23
70%
Buffet du dejeuner peu alimenté en cours de service. Vous arrivez á 9h30 il n' y a plus rien ou presque. Il faut courir après la femme de ménage pour le nettoyage de la chambre. 48h pour recevoir 2 oreillers supplémentaires. On est loin des standards du " service" á la française.
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo60 / 100
- Colazione40 / 100
- Wifi / WLAN80 / 100
Dear Anne,
We appreciate your meaningful feedback which reflects the experiences of your recent abidance with us. Regarding to your 70% rating we are glad that your positive impressions prevailed which made your stay overall enjoyable although specified inconveniences clouded your impressions. Please accept our apologies for the mentioned discomfort and be assured that we take your review very serious. As a matter of course we will discuss your concerns and suggestions with our heads of department to find solutions for improvements. Next time we would like to change your point of view and hope for another opportunity to be your host.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
19.09.23
80%
Es gab wie immer nichts zu beanstanden.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
danke, dass Sie sich die Zeit genommen haben, Ihren Aufenthalt bei uns gut zu bewerten. Wie schön, dass es Ihnen in unserem Hotel gefallen hat und Sie überwiegend positive Eindrücke sammelten. Hoffentlich dürfen wir Sie schon bald wieder einmal bei uns willkommen heißen, um Sie noch mehr zu begeistern.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
19.09.23
80%
Silenzioso, personale cortese, centrale
- Camera80 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thanks for choosing our modern hotel for your recent trip to Budapest and for giving us a good rating. We are glad that your abidance was pleasant and associated with mostly positive impressions. We would be delighted to fully convince you of our high quality level during your next stay and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.09.23
80%
Nice clean hotel. Only too slow reception in the morning.
- Camera100 / 100
- Pulizia100 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Dear Martin,
Thank you for your efforts to rate on your recent stay at our H2 Hotel. Good to know that you enjoyed an overall pleasant time with us in nice atmosphere. We hope to welcome you back again someday as we would like to convince you of our great standards in every aspect.
Kind regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
14.09.23
73%
Posizione eccellente. Ho solo una lamentele sulla colazione. Per chi è intollerante al glutine non hanno nessun prodotto fresco, se non del pane in busta. Dovrebbero attrezzarsi meglio e dare più scelta . Per il resto tutto ok.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione20 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for your recent stay and feedback. Good to know that apart from the mentioned points of criticism your habitation at our modern and super central hotel was pleasant overall. Please be informed that glutenfree products will be offered on request as we always have a small choice in stock like bread or cereal. If we get an advanced information we can even offer a bigger variety of special foods. Hopefully you will visit us again someday and convince yourself of excellent hospitality.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
13.09.23
70%
Fine
- Camera60 / 100
- Pulizia40 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo60 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
Thank you for staying at our modern hotel and for giving us a good rating. We are glad that because of our great comfort and service efforts you enjoyed a pleasant abidance overall. Please come back someday and allow us to even improve your impressions.
Best wishes,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
13.09.23
76%
It was a pleasant stay. The staff was very friendly and the room was mostly comfortable. Maybe a bit small, but doable.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for staying at our modern hotel and for taking the time to bring your kind review to our attention. We are glad that you enjoyed your abidance and especially liked our obliging staff. Please come back again someday and allow us to fully convince you of our high level standard.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
12.09.23
76%
Buono
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
09.09.23
66%
Complessivamente bene, manca un altro cuscino e colazione sempre uguale! Variare un po’.
- Camera80 / 100
- Pulizia80 / 100
- Servizio60 / 100
- Collegamenti di trasporto60 / 100
- Prezzo80 / 100
- Colazione40 / 100
- Wifi / WLAN20 / 100
Dear Angelo,
Thank you for having stayed at our H2 Hotel and for bringing your experiences to our attention. We are glad that you overall enjoyed your time with us even though our breakfast didn't fully meet your expectations which we regret. Please rest assured that your meaningful feedback with all your hint is appreciated and will be discussed internally. Hopefully we can welcome you back again someday and improve your impressions.
Best regards,
Your team from the H-Hotels,
Thea Neumann - Online Reputation Manager
08.09.23
73%
.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for rating on your recent stay at our H2 Hotel. We are glad that most of our conveniences met your expectations and made your abidance overall enjoyable. It is our objective though to please our guest’s prospects to the fullest and we are sorry not to have managed to reach yours in every aspect. Therefore we hope for another opportunity to be your host and improve your impressions.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
06.09.23
73%
Preis Leistung zu hoch.
- Camera60 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo60 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
wir danken Ihnen für die Mühe, Ihren Aufenthalt in unserem H2 Hotel bewertet zu haben und sind froh, dass Sie sich aufgrund Ihrer insgesamt positiven Erfahrungen bei uns wohl fühlten. Schade nur, dass unser Preis/Leistungsverhältnis nicht überzeugen konnte. Gern möchten wir Sie darüber informieren, dass wir in unserem Hause mit einem dynamischen Preissystem arbeiten, wobei sich die Raten stets nach der aktuellen Buchungslage, sowie Auslastung und etwaigen Veranstaltungen richten. Somit variieren die Zimmerpreise täglich und eine günstigere Buchung ist die meiste Zeit im Jahr über möglich. Wir bitten Sie diesbezüglich um Ihr Verständnis und hoffen, eines Tages erneut Ihr Gastgeber in Budapest sein zu dürfen, um Ihre Meinung zu ändern.
Herzliche Grüße,
Ihr Team von den H-Hotels-
Thea Neumann - Online Reputation Manager
03.09.23
80%
Fijne ervaring, wel een beetje gehorige kamers en de kussens zijn te dun.
- Camera60 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione60 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Many thanks for your time to rate on your recent stay at our hotel. It was a pleasure for us to have satisfied most of your expectations and we would be happy to welcome you back again someday to fully convince you of our excellent service as well as warm hospitality.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.08.23
80%
.
- Camera80 / 100
- Pulizia60 / 100
- Servizio60 / 100
- Collegamenti di trasporto100 / 100
- Prezzo80 / 100
- Colazione100 / 100
- Wifi / WLAN80 / 100
Dear Guest,
Thank you for choosing our hotel for your recent trip and for giving us a good rating. It shows that our daily efforts were appreciated which made your stay overall enjoyable. Next time we would like to fully convince you of our great advantages and hope to welcome you back again soon.
Best regards,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.08.23
80%
Good
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN100 / 100
Dear Guest,
We are thankful for your good rating and glad to know that your stay at our hotel was overall enjoyable. Next time we would like to fully convince you of our high quality level and hope to meet again someday.
Sincerely,
Your H-Hotels Team,
Thea Neumann - Online Reputation Manager
30.08.23
80%
Alles in Ordnung.
- Camera80 / 100
- Pulizia80 / 100
- Servizio80 / 100
- Collegamenti di trasporto80 / 100
- Prezzo80 / 100
- Colazione80 / 100
- Wifi / WLAN80 / 100
Lieber Gast,
für Ihren Aufenthalt und die daraus resultierende tolle Bewertung möchten wir uns bei Ihnen bedanken. Wie schön, dass wir Ihren Erwartungen zum größten Teil gerecht wurden und Sie eine angenehme Zeit bei uns im Hause verbrachten. Um Ihre Eindrücke auch noch zu verbessern, würden wir uns über ein baldiges Wiedersehen sehr freuen.
Herzliche Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
29.08.23
76%
Zimmer war schön. Frühstück war mittelmäßig
- Camera80 / 100
- Pulizia100 / 100
- Servizio80 / 100
- Collegamenti di trasporto100 / 100
- Prezzo60 / 100
- Colazione40 / 100
- Wifi / WLAN100 / 100
Lieber Gast,
besten Dank für die positive Bewertung unseres Hauses. Schön zu sehen, dass wir Ihnen mit tollem Service und herzlicher Gastfreundschaft einen angenehmen Aufenthalt bereiten konnten. Gern möchten wir Sie noch mehr begeistern und hoffen auf ein baldiges Wiedersehen.
Beste Grüße,
Ihr Team von den H-Hotels,
Thea Neumann- Online Reputation Manager
27.08.23
Il nostro Indice di Customer Satisfaction
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