Recensione: H2 Hotel Budapest
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Recensione: H2 Hotel Budapest

Scoprite quello che pensano gli ospiti del nostro H2 Hotel Budapest! Di seguito è fornita una panoramica delle valutazioni sull’hotel che gli ospiti hanno lasciato su diversi siti.

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Panoramica delle recensioni: ecco ciò che i nostri ospiti dicono dell' H2 Hotel Budapest

Valutazione complessiva di 2342 recensioni

Le nostre ultime valutazioni:
1899 recensioni, mostra
375 recensioni, mostra
46 recensioni, mostra
19 recensioni, mostra
3 recensioni, mostra
Dichiarazioni degli ospiti:

„Personale molto cordiale” hanno detto 802 ospiti

„Camere molto piacevoli” hanno detto 805 ospiti

„Colazione molto ricca” hanno detto 679 ospiti

„Posizione ideale” hanno detto 816 ospiti

„Prezzo perfetto” hanno detto 801 ospiti

Le recensioni in dettaglio

Valutazione complessiva

Camera

Collegamenti di trasporto

Pulizia

Servizio

Rapporto qualità prezzo

Prima colazione

Ristorante


93%

Da: Hila25.06.24

very good
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Hila, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.24


76%

Da: udi24.06.24

Das Brot/Gebäck und Marmelade war um 9:30 Uhr vergriffen ... wurde zwar aufgefüllt, hat aber einige Zeit gedauert. Auch waren die Gläser und Tassen nicht für den Andrang von Gästen in Ausreichender Menge vorhanden. Die Kaffeeautomaten waren verschmutzt (natürlich von den Gästen), diese sollten jedoch m. E. auch während der Frühstückszeit in einen sauberem Zustand gehalten werden.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.06.24


97%

Da: anonimo24.06.24

thank you for a very pleasant stay/ the room was comfortable and clean/ the breackfast was great .perfect location
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Ristorante
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us and appreciated our high comfort just as much as our daily efforts. Please come back soon for another memorable abidance at our modern hotel. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

Da: anonimo24.06.24

Soggiorno gradevole, camera nuove e pulite, posizione ottima
  • Camera
    100 / 100
  • Pulizia
    80 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
Dear Guest, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

Da: anonimo24.06.24

Very nice and high standard hotel. Though we got surprised by the very firm mattresses in the beds and pillows that were almost just pillow casing and air.
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


93%

Da: Silvestro23.06.24

Positivo
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Silvestro, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


83%

Da: anonimo23.06.24

Very positive
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


63%

Da: Mateo23.06.24

Mala por culpa de su publicidad. No pueden ofertar una habitación con sorpresa y que la única sorpresa sean dos literas. Lamentable e impropio de un hotel de esa categoría
  • Camera
    40 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    40 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Mateo, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please note the special booking conditions: When booking this room category, the special room allocation is based on availability on the day of arrival. Accommodation is in a comfort twin, comfort double, superior double or multiple bed room for single or double use (is declared under equipment). Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


70%

Da: anonimo22.06.24

Sans plus . Pour moi il est incompréhensible qu‘ on offre la chambre comme étant disponible avant 15:00 heures uniquement moyennant un paiement. Soit la chambre est prête et disponible ou elle ne l‘est pas. Buffet pas très alléchant. En arrivant à 8:45 heures, il n‘y avait pas d’œufs brouillés et 9:45 heures il n‘y en avait toujours pas. C’était le cas 1 jour.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for posting a review of your recent abidance at our H2 Hotel. Please rest assured that early check in's before 3pm are realisable but can only be fulfilled due to our current availability. On the check out day every guest has the possibility to stay in their room until 12noon which makes it impossible for us to guarantee early check in's. We kindly ask for your understanding in this case and hope to meet again someday for an even more enjoyable time. Best wishes, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.06.24


86%

Da: anonimo22.06.24

Recepção deficiente qdo ha reclamacoes, simulam nao entender. Quando estavamos no quarto recebemos,, com surpresa, a invasao de 3 pessoas, ou seja, novos hospedes. A recepcao deu a eles o mesmo codigo do nosso apto, que estava ocupado por nos. Ao reclamar o problema pela seguranca de nosso quarto, naturalmente trocaram nosso codigo, sem explicações, apesar de mencionarmos nossa preocupação
  • Camera
    80 / 100
  • Pulizia
    100 / 100
  • Servizio
    60 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


66%

Da: Richard22.06.24

The room was lacking in several ways. No bedside table so I keep my glasses and phone on the bare floor. Lacking electric plugs for recharging by the bed. Only a curtain between the room and bath/sink so my wife wakes me up when washing her hands. Maybe survey guests to see what they like in a room.
  • Camera
    40 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Richard, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


76%

Da: anonimo22.06.24

Overall experience was okey. Was disappointed by the room a bit, there was no refrigerator/minibar, or a safe, so we could not cool our water or other drinks that we bought. It would have been really good since it was really warm outside. We could not buy water or other beverages either in their shop because it was closed during the day.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


100%

Da: Ionut22.06.24

Foarte buna
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Ristorante
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ionut, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


90%

Da: Gabriele22.06.24

Buono
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Gabriele, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


100%

Da: anonimo21.06.24

Sehr zufrieden
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

21.06.24


96%

Da: anonimo21.06.24

We really enjoyed our stay at H2 hotel,as we found it to be a clean and modern hotel with friendly staff! The location is perfect,close to everything you need! Restaurants,shopping, sightseeing places and public transportation. The area felt safe and quiet. We would love to come back to H2 hotel!
  • Camera
    100 / 100
  • Pulizia
    100 / 100
  • Servizio
    100 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    100 / 100
  • Prima colazione
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


80%

Da: anonimo21.06.24

It was a good stay, hotel was within walking distance to most sites.
  • Camera
    60 / 100
  • Pulizia
    100 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    100 / 100
  • Rapporto qualità prezzo
    80 / 100
  • Prima colazione
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


70%

Da: anonimo20.06.24

Schönes gut gelegenes Hotel! Schneller Service im Zimmer. Leider sehr sehr dürftiges Frühstück. Macht eher den Eindruck einer Massenabfertigung in der Jugendherberge. Wir waren trotz bezahltem Frühstück woanders zum Frühstücken.
  • Camera
    80 / 100
  • Pulizia
    80 / 100
  • Servizio
    80 / 100
  • Collegamenti di trasporto
    80 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    40 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

20.06.24


23%

Da: anonimo20.06.24

Terrible as indicated by my previous comment
  • Camera
    20 / 100
  • Pulizia
    40 / 100
  • Servizio
    20 / 100
  • Collegamenti di trasporto
    20 / 100
  • Rapporto qualità prezzo
    20 / 100
  • Prima colazione
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


60%

Da: Tal20.06.24

recently stayed at H2 Hotel Budapest for 5 nights and had a mixed experience. While the hotel excelled in several areas, there were significant issues that ultimately left me disappointed. **Negatives:** 1. **Sleeping Experience:** Despite having never experienced back pain or complained about bed quality in hotels before, my sleeping experience here was terrible. I woke up every night after just three hours of sleep with severe back pain. Even after requesting a mattress change, the situation did not improve. This significantly affected my overall comfort and rest during the trip. 2. **Security Issue:** On the last day of my stay, I returned to find that housekeeping had left my room door wide open for several hours after cleaning. All my belongings were left unprotected. When I reported this to the reception, they assured me they would look into it but didn't even ask for my room number, indicating a lack of genuine concern for the issue. **Positives:** 1. **Cleanliness:** The hotel maintained a high standard of cleanliness throughout my stay. The room and common areas were spotless, which I greatly appreciated. 2. **Location:** The hotel's location is fantastic, situated in the heart of Budapest, making it convenient to explore the city's attractions. 3. **Breakfast:** The breakfast offerings were varied and delicious, providing a great start to each day. The quality and freshness of the food were commendable. While H2 Hotel Budapest has its strengths, the poor sleeping experience and the security lapse significantly impacted my stay. I hope the hotel addresses these issues to improve the overall guest experience.
  • Camera
    20 / 100
  • Pulizia
    100 / 100
  • Servizio
    20 / 100
  • Collegamenti di trasporto
    60 / 100
  • Rapporto qualità prezzo
    60 / 100
  • Prima colazione
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Tal, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 60% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


Il nostro Indice di Customer Satisfaction
89%

Sulla base di 2342 valutazioni

Certificato da:
Customer Alliance
  • Servizio di valutazione indipendente
  • Recensioni di ospiti reali senza manipolazioni

Cos’è il certificato Customer Alliance?

Customer Alliance aiuta gli hotel nella gestione delle recensioni online, permettendo loro di ottenere recensioni autentiche dagli ospiti. In questo modo, il certificato Customer Alliance colma il gap di fiducia che ci può essere tra gli hotel e i loro ospiti.

Come funziona il processo di recensione?

Customer Alliance invia un questionario di valutazione a tutti gli ospiti che hanno soggiornato nell'hotel. Ogni singola recensione che potete leggere su questa pagina è stata lasciata da un ospite reale e non può essere alterata. Solo gli ospiti che hanno effettivamente soggiornato nell'hotel e che hanno compilato il questionario di valutazione possono lasciare una recensione.

Cos’è l’indice di customer satisfaction?

Offre un rating medio basato su tutte le recensioni fornite dagli ospiti. Indica quindi il grado di soddisfazione dei clienti dell' hotel in questione. Il valore massimo corrisponde al 100%

Che cos'è?
Valutazione media
  • Customer Alliance89%
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