Bewertungen vom H2 Hotel Budapest - Offizielle Webseite
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Valoraciones: H2 Hotel Budapest

Aquí puedes encontrar las opiniones actuales sobre H2 Hotel Budapest y otros datos útiles para tus vacaciones en Budapest.

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Vista general de las valoraciones: esto es lo que dicen nuestros huéspedes sobre el H2 Hotel Budapest

Valoración total de 2346 valoraciones

Nuestras últimas calificaciones:
1902 valoraciones, mostrar
376 valoraciones, mostrar
46 valoraciones, mostrar
19 valoraciones, mostrar
3 valoraciones, mostrar
Testimonios de los huéspedes:

"Personal muy amable" dijeron 802 huéspedes

"Habitaciones muy agradables" dijeron 805 huéspedes

"Desayuno muy rico" dijeron 679 huéspedes

"Ubicación ideal" dijeron 816 huéspedes

"Precio perfecto" dijeron 801 huéspedes

Valoraciones detalladas

Total

Habitación

Conexiones de transporte

Limpieza

Servicio

Relación calidad/precio

Desayuno

Restaurante


93%

Por: Hila25.06.24

very good
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Hila, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

25.06.24


76%

Por: udi24.06.24

Das Brot/Gebäck und Marmelade war um 9:30 Uhr vergriffen ... wurde zwar aufgefüllt, hat aber einige Zeit gedauert. Auch waren die Gläser und Tassen nicht für den Andrang von Gästen in Ausreichender Menge vorhanden. Die Kaffeeautomaten waren verschmutzt (natürlich von den Gästen), diese sollten jedoch m. E. auch während der Frühstückszeit in einen sauberem Zustand gehalten werden.
  • Habitación
    80 / 100
  • Limpieza
    80 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    80 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    60 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

24.06.24


97%

Por: anónimo24.06.24

thank you for a very pleasant stay/ the room was comfortable and clean/ the breackfast was great .perfect location
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Restaurante
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thanks a million for giving your recent stay such an awesome rating. We are delighted that you enjoyed a wonderful time with us and appreciated our high comfort just as much as our daily efforts. Please come back soon for another memorable abidance at our modern hotel. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

Por: anónimo24.06.24

Soggiorno gradevole, camera nuove e pulite, posizione ottima
  • Habitación
    100 / 100
  • Limpieza
    80 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    80 / 100
Dear Guest, We are thankful for your great rating and happy to know that your stay with us was associated with delightful impressions. Hopefully we can welcome you back again someday and enable your future abidance just as enjoyable. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


90%

Por: anónimo24.06.24

Very nice and high standard hotel. Though we got surprised by the very firm mattresses in the beds and pillows that were almost just pillow casing and air.
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Many thanks for your recent stay at our H2 Hotel and for giving your experiences a great rating. We are happy that you enjoyed a pleasant time with us in modern ambience. Hopefully we can welcome you back again someday for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

24.06.24


93%

Por: Silvestro23.06.24

Positivo
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Silvestro, We are happy that the positive impressions of your recent stay made you leave us a great rating. How lovely to know that our modern comfort as well as guest oriented service met your expectation of a pleasant abidance. Please come back again someday and allow us to enable your time at our Hotel just as or even more delightful. Best wishes, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


83%

Por: anónimo23.06.24

Very positive
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    80 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thank you for reviewing your recent stay at our hotel. We appreciate your good rating and we are glad that you enjoyed a pleasant time with us. Please come back again someday and allow us to fully win you with our great advantages as well as excellent service features. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


63%

Por: Mateo23.06.24

Mala por culpa de su publicidad. No pueden ofertar una habitación con sorpresa y que la única sorpresa sean dos literas. Lamentable e impropio de un hotel de esa categoría
  • Habitación
    40 / 100
  • Limpieza
    80 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    80 / 100
  • Relación calidad/precio
    40 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Mateo, We deeply regret that we couldn't win you with the modern comfort and guest oriented service our H2 Hotel generally is appreciated for. Please note the special booking conditions: When booking this room category, the special room allocation is based on availability on the day of arrival. Accommodation is in a comfort twin, comfort double, superior double or multiple bed room for single or double use (is declared under equipment). Hopefully you will give us another opportunity to change your point of view during a future abidance with us. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

23.06.24


70%

Por: anónimo22.06.24

Sans plus . Pour moi il est incompréhensible qu‘ on offre la chambre comme étant disponible avant 15:00 heures uniquement moyennant un paiement. Soit la chambre est prête et disponible ou elle ne l‘est pas. Buffet pas très alléchant. En arrivant à 8:45 heures, il n‘y avait pas d’œufs brouillés et 9:45 heures il n‘y en avait toujours pas. C’était le cas 1 jour.
  • Habitación
    80 / 100
  • Limpieza
    80 / 100
  • Servicio
    60 / 100
  • Conexiones de transporte
    80 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    80 / 100
Dear Guest, Thanks a lot for posting a review of your recent abidance at our H2 Hotel. Please rest assured that early check in's before 3pm are realisable but can only be fulfilled due to our current availability. On the check out day every guest has the possibility to stay in their room until 12noon which makes it impossible for us to guarantee early check in's. We kindly ask for your understanding in this case and hope to meet again someday for an even more enjoyable time. Best wishes, Your team from the H-Hotels, Thea Neumann - Online Reputation Manager

22.06.24


86%

Por: anónimo22.06.24

Recepção deficiente qdo ha reclamacoes, simulam nao entender. Quando estavamos no quarto recebemos,, com surpresa, a invasao de 3 pessoas, ou seja, novos hospedes. A recepcao deu a eles o mesmo codigo do nosso apto, que estava ocupado por nos. Ao reclamar o problema pela seguranca de nosso quarto, naturalmente trocaram nosso codigo, sem explicações, apesar de mencionarmos nossa preocupação
  • Habitación
    80 / 100
  • Limpieza
    100 / 100
  • Servicio
    60 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thanks a lot for rating on your recent stay with us. We are happy that you enjoyed a pleasant time at our modern hotel and experienced an attentive service. Hopefully we can welcome you back again soon for another delightful abidance. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


66%

Por: Richard22.06.24

The room was lacking in several ways. No bedside table so I keep my glasses and phone on the bare floor. Lacking electric plugs for recharging by the bed. Only a curtain between the room and bath/sink so my wife wakes me up when washing her hands. Maybe survey guests to see what they like in a room.
  • Habitación
    40 / 100
  • Limpieza
    80 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    60 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    80 / 100
  • Wifi / WLAN
    80 / 100
Dear Richard, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 67% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


76%

Por: anónimo22.06.24

Overall experience was okey. Was disappointed by the room a bit, there was no refrigerator/minibar, or a safe, so we could not cool our water or other drinks that we bought. It would have been really good since it was really warm outside. We could not buy water or other beverages either in their shop because it was closed during the day.
  • Habitación
    60 / 100
  • Limpieza
    100 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, Thank you for choosing our H2 Hotel for your recent stay in Budapest and for giving us a good rating. We are happy that your positive impressions prevailed and that you generally enjoyed a pleasant time with us. During your next abidance we would like to fully convince you of our great hospitality and hope to meet again someday. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


100%

Por: Ionut22.06.24

Foarte buna
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Restaurante
    100 / 100
  • Wifi / WLAN
    100 / 100
Dear Ionut, We are couldn't be happier about your awesome rating and we are very thankful for sharing it with us as well as our future guests. How lovely to know that you gained such positive impressions while staying at our comfortable and modern designed hotel. Please visit us again someday and re-experience our great hospitality. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


90%

Por: Gabriele22.06.24

Buono
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Gabriele, Many thanks for letting us and our future guests know that your abidance at our Hotel was associated with positive impressions. We are happy that you felt comfortable with us and appreciated our daily efforts. To enable your next stay just as or even more enjoyable we hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

22.06.24


100%

Por: anónimo21.06.24

Sehr zufrieden
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    100 / 100
Lieber Gast, Unser gesamtes Team sagt „herzlichen Dank“, dass Sie sich Zeit nahmen, unser Hotel nach Ihrer Heimkehr so grandios zu bewerten. Wir freuen uns über Ihren gelungenen Aufenthalt und wären begeistert, Sie bald wieder einmal willkommen heißen zu dürfen. Beste Grüße, Ihr Team von den H-Hotels, Thea Neumann - Online Reputation Manager

21.06.24


96%

Por: anónimo21.06.24

We really enjoyed our stay at H2 hotel,as we found it to be a clean and modern hotel with friendly staff! The location is perfect,close to everything you need! Restaurants,shopping, sightseeing places and public transportation. The area felt safe and quiet. We would love to come back to H2 hotel!
  • Habitación
    100 / 100
  • Limpieza
    100 / 100
  • Servicio
    100 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    100 / 100
  • Desayuno
    80 / 100
  • Wifi / WLAN
    100 / 100
Dear Guest, We are grateful for your fantastic rating and more than happy about your positive impressions. It was our pleasure to have satisfied your expectations and we couldn't be happier about the fact that our daily efforts made your abidance delightful. Please recommend us to your friends and come back soon for another wonderful stay. Kind regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


80%

Por: anónimo21.06.24

It was a good stay, hotel was within walking distance to most sites.
  • Habitación
    60 / 100
  • Limpieza
    100 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    100 / 100
  • Relación calidad/precio
    80 / 100
  • Desayuno
    60 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, Thank you for posting a good review of your recent stay at our hotel. We are happy that you overall enjoyed your time with us and we would be pleased to welcome you back again someday to fully convince you of our excellent hospitality. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

21.06.24


70%

Por: anónimo20.06.24

Schönes gut gelegenes Hotel! Schneller Service im Zimmer. Leider sehr sehr dürftiges Frühstück. Macht eher den Eindruck einer Massenabfertigung in der Jugendherberge. Wir waren trotz bezahltem Frühstück woanders zum Frühstücken.
  • Habitación
    80 / 100
  • Limpieza
    80 / 100
  • Servicio
    80 / 100
  • Conexiones de transporte
    80 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    40 / 100
  • Wifi / WLAN
    80 / 100
Lieber Gast, wir danken Ihnen, uns hinsichtlich Ihrer Aufenthaltserfahrungen gut bewertet zu haben und freuen uns, dass Sie in unserem Hause erholsame Tage in tollem Ambiente verbringen konnten. Hoffentlich dürfen wir Sie eines Tages erneut willkommen heißen und Ihre Eindrücke auch noch verbessern. Herzliche Grüße, Ihr Team von den H-Hotels, Thea Neumann- Online Reputation Manager

20.06.24


23%

Por: anónimo20.06.24

Terrible as indicated by my previous comment
  • Habitación
    20 / 100
  • Limpieza
    40 / 100
  • Servicio
    20 / 100
  • Conexiones de transporte
    20 / 100
  • Relación calidad/precio
    20 / 100
  • Desayuno
    20 / 100
  • Wifi / WLAN
    60 / 100
Dear Guest, We deeply regret that your stay with us wasn't as pleasant as you would have expected. Please accept our apologies for the mentioned inconveniences and be assured that we do our very best each day to meet the quality level of our hotel. The satisfaction of each guest is our highest priority and as a matter of course we will discuss your meaningful feedback internally. Hopefully you will give us one more opportunity to change your point of view and win you with our great advantages during a future visit. Sincerely, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


60%

Por: Tal20.06.24

recently stayed at H2 Hotel Budapest for 5 nights and had a mixed experience. While the hotel excelled in several areas, there were significant issues that ultimately left me disappointed. **Negatives:** 1. **Sleeping Experience:** Despite having never experienced back pain or complained about bed quality in hotels before, my sleeping experience here was terrible. I woke up every night after just three hours of sleep with severe back pain. Even after requesting a mattress change, the situation did not improve. This significantly affected my overall comfort and rest during the trip. 2. **Security Issue:** On the last day of my stay, I returned to find that housekeeping had left my room door wide open for several hours after cleaning. All my belongings were left unprotected. When I reported this to the reception, they assured me they would look into it but didn't even ask for my room number, indicating a lack of genuine concern for the issue. **Positives:** 1. **Cleanliness:** The hotel maintained a high standard of cleanliness throughout my stay. The room and common areas were spotless, which I greatly appreciated. 2. **Location:** The hotel's location is fantastic, situated in the heart of Budapest, making it convenient to explore the city's attractions. 3. **Breakfast:** The breakfast offerings were varied and delicious, providing a great start to each day. The quality and freshness of the food were commendable. While H2 Hotel Budapest has its strengths, the poor sleeping experience and the security lapse significantly impacted my stay. I hope the hotel addresses these issues to improve the overall guest experience.
  • Habitación
    20 / 100
  • Limpieza
    100 / 100
  • Servicio
    20 / 100
  • Conexiones de transporte
    60 / 100
  • Relación calidad/precio
    60 / 100
  • Desayuno
    100 / 100
  • Wifi / WLAN
    60 / 100
Dear Tal, Thank you for your efforts to review the experiences of your recent stay at our hotel. We regret that not everything met your expectations but regarding to your 60% rating we are glad that your positive impressions prevailed and that your abidance was overall enjoyable. Please accept our apologies for mentioned inconveniences though and rest assured that we will discuss your meaningful feedback internally to find solutions for improvements. Your future visit we would like to enable more comfortable and hope to meet again someday. Best regards, Your H-Hotels Team, Thea Neumann - Online Reputation Manager

20.06.24


Nuestro índice de satisfación
89%

Basado en 2346 valoraciones

Certificado por:
Customer Alliance
  • Servicio de valoración independiente
  • Valoraciones de huéspedes reales sin manipularlas

¿Que es Customer Alliance?

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¿Cómo funciona el proceso de retroalimentación?

Nuestro cuestionario se envía a todos los clientes. Lo cual asegura que cada una de las evaluaciones emitidas son opiniones reales de los mismos y no pueden ser manipuladas. Sólo los clientes que interactuaron con el negocio, pueden dejar una evaluación.

¿Qué es el índice de satisfacción?

El índice de satisfacción le ofrece un promedio de todas las evaluaciones en toda la retroalimentación. Es una indicación sobre que tan feliz esta la gente con el negocio. El mejor resultado será un 100%.

¿qué es esto?
Evaluación promedio
  • Customer Alliance89%
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